Steven James Guitar & Amp reviews

Steven James Guitar & Amp reviews

Excellent
9.8
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
210 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great guitar, great set up, reccomended

I ordered the guitar online aropund lunchtime and my Epiphone Sorrento arrived lunchtime the next day. I had struggled to find this limited addition guitar elsewhere , and these guys were doing it at a great price, and included a free set. Ordering was straightforward, a great price cheaper than anywhere else, and the guitar was set up beautifully. Althouh I was initially wary of ordering something like this online, Steve James is always going to be my first port of call for anything musical for from now on. Great service.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Helpful staff who love what they do and make you feel so welcome

Fitted some Bare Knuckle pickups for me. I contacted them after speaking to BKP directly and they arranged to get the pickups. They then contacted me to bring in the guitar and fitted in a day. Work quality was great but it's just the friendly helpful feeling you get that sets the shop apart and makes you want to go back... As I shall next time I need something
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Dealt with a great young guy & guitars wall to wall class!!!

I was on holiday from Ireland & stumbled on this shop, as a guitar player I was amazed wall to wall guitars of great quality, ive never seen anything like it. A great young guy eager to learn helped me out & I bought. Glad to hear they are also opening over the road with a gig type cafe shop, brilliant idea & I will call on my next trip & maybe play on stage if youll have me for a tune or two. Thanks again guys.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

don't go any other place save time an money steven james guitar & amp

Not pushy very helpfull its the type of place I will go to again ould recomend to any one . Like I said will be back thank you
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

An absolute pleasure to buy from this company :)

Calling up a store in another country (I live in Scotland) can be a tricky task when you are trying to find out information on a guitar. Not physically being there poses a whole host of problems but the staff at Steven James Guitar & Amp could not have done enough to answer all of my questions and arrange for delivery of what is now my favourite guitar!! I would recommend ordering from this shop to everyone. Next day delivery was the cherry on the cake. And a second hand guitar at a fantastic price. I am now the proud owner of a Gibson Les Paul Swamp Ash thanks to this store :)
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Just what a customer wants

The service you get from these guys is first class, I was looking for a not to highly priced guitar, checked there web sit, phoned up to ask a few questions, staff very friendly and helpful, free next day delivery and I am the happy owner of a new shiny Guitar, highly recommend
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Perfect personal service.

Bought a HAGSTROM ULTRA SWEDE (Cosmic black burst)...and you are entitled to a free gift,so I opted for the free set-up.....I told the guys how I wanted it set-up,what gauge strings etc,the guitar came next day,(fast delivery)..set up perfectly...only one complaint....the low E was out of tune!....can't recommend highly enough,friendly and efficient.....and the HAGSTROM ULTRA SWEDE IS A GREAT GUITAR...Thank you.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Absolutely fabulous

Looking for a BURNS Cobra on the net, I found that they had some from stock at Steven James. They also had the lowest price and the costs for delivery to Belgium were correct. So I ordered a white one. These things are hard to find.
While checking the guitar, they found a small crack in the laquer. According to my experience, most of the sellers would have send the guitar as is.
But not at Steven James : they sent me an e-mail with a picture of the crack, and gave me the choice between cancelling my order, adding some sweeties (strings sets and other goodies) or a partial refund !
This was really honest from them. I decided to go for the rebate and 2 days later the guitar was in my hands, with a very comfortable setup !
Looking for honest, fast and professional service : look no further, they have it !
Will buy from them again (when my wallet will be re-populated).
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Highly Recommended, outstanding service.

Had my eye on a Telecaster Bass for quite a while and decided to buy one after much deliberation. I first spoke to a local music shop who told me that the particular one that I wanted had been discontinued by Fender and was no longer available! So I tried calling music shops all over the country only to be told the same thing. Found Steven James Guitar And Amp on the net and tried my luck and I couldn't believe that they had one!! I didn't have all the funds needed to buy the guitar at the time when I rang the store, but Rob let me pay a 10% deposit and it would be put aside for me ready for delivery when I had the money. Two weeks later, I have the guitar I wanted for ages and I'm absolutely delighted with it! Absolutely fantastic service and I'll be purchasing a nice Amp from yourselves soon too!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great gear, friendly and informed staff.

Best shop in the area. Relaxed atmosphere with loads of great stock without the pushy sales. Buy all my guitars from here.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

NO TWANG AT THIS STORE BUT PURE ROCK YOU BET

WELL BOYS AT STEVE JAMES GUITAR&AMP SHOP ARE SPOT ON THEY COULD NOT DO ENOUGH FOR ME NOWT WAS ANY HASSTLE TO THEM.GOT MY NEW E.S.P. EC 1000M HOME SATURDAY A LITTLE BIT OF TIME TO SET THE INCANATOIN AND SPOT ON REHEARSED ON SUNDAY WITH A BIT OF VOLUME ON WOW SOUNDS GREAT.AAA SELLERS.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent service and products

Ordered a guitar together with extras; the delivery of which was re-routed to Spain at a very good rate indeed... Overall service and delivery were superb. The product was one only available on a limited basis - and they had it! Good prices as well..

What more can one want...
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Awesome shop for real guitarists!!

You guys who work in there are helpful and knowledgable. You don't hold loads of rubbish like a lot of guitar shops and cater for ALL guitarists. The range of amps, guitars and effects are awesome. Add into that top class setups and repairs you can't lose. All you need know is more room to allow us annoying players bring in gear to try with new gear! Tryout rooms?
Mark
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent product and service

I am really happy with the guitar pack! it was great value for money too! Good service online and over the telephone. Wouldd definitely buy from here again
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Did the job perfectly!

Left it late to buy a guitar for my son's 18th birthday and discovered that the particular model was as rare as hen's teeth! Luckily I found one in stock at Steven James. The price was competitive and it was delivered in two days and in time for the birthday. Great service, thanks guys.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Top Service, Friendly and Helpful Staff

Went for a browse looking for a particular guitar, found a fantastic range of guitars and amps but not quite the guitar I was looking for. Popped back downstairs and had a word with the lads who went out of their way to find what I was looking for. Long story short, they ordered the guitar I wanted and just 5 days later it was ready for collection. Fantastic. To top it all, they matched the best price I found for the guitar online and even found me a little spring for the tremolo system free of charge! Top lads and great service I would recommend these guys to anyone.

Peter
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great range of equipment, fantastic service and helpful friendly staff.

Very pleased with my Gibson J-185. Plays like a dream. The staff were very friendly and helpful and even threw in a few extras and matched the cheapest online price.
Very Very Satisfied and will be straight back here if I need any accessories.
A++++++++++
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

fantastic service

Won Gibson T shirt competition and instead of posting it they hand delivered it. Fantastic service. Will call in for a les paul soon :0)
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Highly recommended; excellent range of gear and top quality, friendly service.

Having finally decided to take the plunge and treat myself to a quality acoustic I stumbled on Steven James Guitar & Amp on the internet - I was originally intending to visit one of the main guitar retail chains. I'm very happy I decided to visit Steven James instead. Nothing was too much trouble and I was able to noodle away on various instruments, gradually narrowing down the search to my ultimate purchase - a Martin D18. With competitive pricing and a few extras thrown in, I drove away delighted and am now struggling to put the guitar down - it's great! I'll be visiting again - that Gibson ES335 looked very tasty indeed!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Excellent service with excellent prices.

Today I purchased a Dunlop Crybaby Wah pedal, from Steven James Guitars. I have bought multiple items from this shop including an Epiphone SG and AMP, each time I visit the quality of products sold is impecable and the service and prices second to none, highly recommend using them.

Steven James Guitar & Amp Details

About this company

Visit Steven James Guitar & Amp

Contact information

Call us on: 01642 867510
We live here: 165 Linthorpe Road
TS1 4AG Middlesbrough
United Kingdom

Category

Steven James Guitar & Amp is ranked 12 out of 246 in the category

Steven James Guitar & Amp is ranked 2 out of 37 in the category Musical instruments

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.