Reply from Nortlander
[REPLY]
- Reviews ()
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- Mark Henninger
- Bristol, GB
- 1 Review
Fantastic service, prices, resorts and superb staff.
My group has traveled with Nortlander the past two years and the experience provided by Nortlander has been second to none. Nortlander were able to offer us prices we weren't able to get elsewhere for a our group of skiiers and snowboards delivering real value for our punters. This saw a high percentage of returning travelers in year two and a trip that expanded by over 25%. As a group we couldn't be happier with the service and particularly the hard work of the staff. A great tour operator. Bring on next year. Many thanks Nortlander!
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- Mark Gallagher
- Dublin, GB
- 1 Review
Great Experience
I would highly recommend Nortlander to anybody who was asking about a ski/snowbored holiday the service was fantastic the trip itself was amazing and the staff where very insightful and friendly and made my trip very pleasent for me and my crew i will definitely be going away with them again
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- Sam Copsey
- Brighton, GB
- 1 Review
Superb Professional Service. Lowest prices. Great In-Resort Support. Highly Recommended.
This was the second consecutive year that we chose to travel with Nortlander UK on our annual university ski trip. It is highly likely that we will be returning to travel with them again on our next trip.
The quality and level of service is superb and any issues or problems are dealt with as soon as possible. Good all round support has been provided to our University club throughout the two years we have been associated with Nortlander. They are quick to respond to queries by email or over the phone.
The prices are very competitive yet they do not cut corners with the quality provided. The reps are well trained and always willing to help.
Highly recommend to anyone considering group based ski holidays, especially university snow-sports clubs
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- Ciaran Martin
- Dublin, GB
- 1 Review
Could not have been happier with their service
We chose Nortlander in the first place out of all of the other travel companies because of how cheap the package was. Also because they were literally the only company to focus on what they could give us rather than what all the other companies couldn't do for us i.e. they didn't bitch about the other companies and just gave us the best deal they could.
Throughout the semester they helped us with anything we needed promotion-wise. Emails were replied to almost every time with speed. When we had to expand the trip from 125 to 225 due to massive sign up numbers, they allowed us to do so within 3 days of finding out we needed more spaces which took a huge amount of pressure off us as a committee ( a lot of people were very annoyed that they werent in the first 125).
During the trip, all of the reps were well liked by everyone. Noise complaints and situations were handled well. All events in resort were run as planned and relatively on-time.
Overall, from my own experience and from speaking to anyone on the trip, Nortlander helped make this the best trip to date for DCU Snowsports.
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- Celia Robinson
- Bristol, GB
- 1 Review
Excellent customer Care, would definitely return!
Using Nortlander for the first time was easy and very simple, communication was impeccable with fast response for all our needs. All the accommodation and resources described previously to the trip were exactly what was expected to the highest standard and very good value for money. Minor organisational problems close to the time of the trip, but were soon explained and resolved.
I would definitely recommend using Nortlander and would 100% return!
