not a happy bunny, it took them 6 months to sort out our return to the house after a lengthy absence, then they billed us for an occupied property (even though noone had used any electricityin the house because we wern't living there!) then send us an estimated bill(when they had got our readings) then send us an incorrectly calculated actual bill! after 15 phone calls it is finally sorted but we stillhavent' had an actual apology, and all this because we were persuaded by their cheaper rates - as said by the sales rep at the door - which also turn out to be guff! great - oh well, we will be moving from them and will NOT be returning ever!
To reply as a company, please log in to your business account.