O2 reviewed by

Chester, GB

12 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Helpful staff good, crappy stores

I have been an O2 client since the first iPhone was released in the UK. The staff have always been particularly helpful (both in stores and on the phone) but a few things are lacking and haven't been improved during the time I have been a client with them:

1. Mobile coverage is very poor in the outskirts of city centres, especially in the North.
2. Very little offers for long-term customers, nothing exciting from keeping me on changing provider (in fact I will do so by the end of July).
3. Some shops do not display real handsets! Is this a joke? How do I know if I like a particular phone when the only thing you see is a cheap plastic replica? *

*unfortunately this is a problem with other providers as well.
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