Sent my under warranty iPhone 5 in to get the factory defected battery looked at. instead of replacing the phone they are sending it away to get it repaired. i then found out that some of there repair centres are not Apple approved repair centres. Absolutely atrocious over the phone help and.... best bit. when they spam you with texts giving you deals. it costs you 1 pound the text STOP... an absolute joke. thinking about leaving for EE
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