All furniture comes boxed and highly packaged. So big couldn't get it up the stairs. So the promise, 'will deliver to any room of your choice' is out of the question if it is a room upstairs. I asked that they remove the packaging to slim the items down, company policy is, they cannot remove any packaging!!!
Had to leave the wardrobes in my hallway, my husband and I then removed all packaging and got them upstairs, why the company couldn't do that is beyond me. I complained to Oakfurniture Land, not very sympathetic. I was told the sales team should tell the customer that items are heavily packaged and what the dimensions will be, we wasn't, or I could have looked at their website, didn't know I would have to do that!!
The amount of packaging was disgraceful. Took 4 trips to the local landdfill site.
I wouldn't shop here again. Other furniture shops deliver the items purchased, not packaging and they do deliver to the room of your choice.
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