Oak furniture land has been a brilliant company to deal with from ordering to delivery the service was second to none. They kept in touch with me by text and e-mail all the way, well done oak furniture land!!!
I found a lovely bed and it was a good price. And the delivery was free too, unlike other companies who charge. The only down side was that the sales man was rather insistent that we should buy a wax polish to treat the wood. The tin cost £15.00 and when I declined he was rather put out. Explaining to him that I had children so my bed was not my no 1 priority seemed to go straight over his head.
However, I would definitely them again. In fact I need to order another bed side table to match and am waiting for the Xmas sales.
This was our first experience of oakfurnitureland and all we can say is the furniture is top quality, well matched by the service we received. We ordered a rustic oak nest of tables just before 4pm on Sunday the 1st December and were promised free delivery before Christmas. We then had a phone call from the company just before 6pm (followed by a confirmation email) giving us a three hour time slot for delivery on the following Thursday. That Thursday morning the driver rang us to let us know he would be with us in thirty minutes, which he was. Everything went like clockwork, the furniture was extremely well packed and in perfect condition. We couldn't be more impressed!
the tv stand and the small stack off drawers match perfect goes well in the back room
with the wood flooring and when the woodburning stove is lit the whole room looks fantastic quality product ,very good delivery.
thanks oakfurnitureland would buy from you again.
many thanks G Richardson
I was amazed that I received an email almost immediately after ordering to say when I would receive my goods. I've used Oak Furnitureland twice now & will alway look there first. Very happy.
I was really impressed with the efficiency of the service,the detailed emails explaining about delivery and what we needed to do before the delivery were really helpful.The wardrobe is great,well made and lived up to expectations.
Without doubt a superb online shopping experience. I chose the free delivery option thinking it could take up to 21 days for delivery. My furniture was delivered within 7 days...outstanding! Customer service communications were second to none, with continual updates of delivery dates and times. An outstanding service which is truly refreshing having being forced to come to accept less than perfect from many online retail stores. Not to mention, beautiful furniture!
Purchased new bedroom furniture for our new house and it looks great. Been admired by many. It came very well packaged but just looks perfect. It's solid and finished beautifully. Also purchased some tables for the living room and again they look great. Will definitely go back to oak furniture land when we need other furniture.
It is a long time since I have such good service from beginning to end of an order. A well organised company from order to delivery. The item of furniture I have received is also really good quality, I am delighted and would not hesitate to use this company again.
loved the tables, stylish, contemporary, and sturdy with no sharp edges. i like them so much i will definately order more, thank you.
Top marks, very efficient every thing went like clockwork, ordered on Monday
delivered on Friday, kept us fully informed every day by text and e mail when our dinning room table and chairs would be delivered to us also rang half an hour before they were going to arrive on the Friday.
Highly recommend this company.
After several years looking for a suitable oak dining set, I was delighted to find a supplier with such a variety of product and combinations. The final product on delivery proved to be of excellent quality and very good value for money.
Buying over the telephone was easy, apart from the pressure selling on warranty, and delivery was quick and efficient.
I was very impressed with Oakfurnitureland. The website was easy to use and gave me all the info I needed. Once I had ordered things moved very quickly with no hiccups. I was surprised how quickly the furniture could be delivered and we agreed a date. On the day I had a call as promised before the delivery to give me the approximate time. The delivery was within this stated time and the staff were pleasant and efficient. It couldn't have gone better, I am delighted with my table and chairs and would recommend Oakfurnitureland to everyone
Very disappointed In Delivery men they wouldn't put furniture in its place we couldn't move them ourselfs... Wardrobes were 2 heavy.. We bought from urselfs for ease cos they were ready built... Very annoyed
We, that's the misses and me, went to oakfurnitureland as recommended by a friend which is sometimes a mistake but on this occasion absolutely wonderful from the showroom experience t all the way through to delivery absolutely perfect well done all on you.
Hi, just to let you know that I haven't experienced such excellent service in a long time. I was constantly updated as to the delivery status.
I ordered online and was immediately contacted to check my order, quickly followed by another call to arrange a suitable delivery date.
Then I was constantly updated as my delivery was due the day after gales with recorded winds of up to 114 mph were recorded and a delay was feared....guess what they made it right at the end of the 3hr delivery slot !! The delivery guys were respectful and courteous.
Oaklandfurniture...perfect thank you very much for a hassle free experience!
Excellent service from the time i walked into showroom .
Showroom staff friendly , helpful and very patient .
Delivery service excellent office staff very helpful and delivery staff excellent polite and very helpful .
I am very happy with the service i recieved and have recommended to family and friends .
THE DELIVERY CAME WELL BEFORE THE STATED DATE WHICH WAS GREAT
SADLY I DID NOT FEEL THE QUALITY WAS AS GOOD AS THE PREVIOUS ITEMS I HAD PURCHASED FROM THE COMPANY. AS YOU CAN IMAGINE THIS TOOK THE SHINE OFF THE EARLY DELIVERY
I love my new Tokyo oak sideboard from oak furnitureland. The quality and finish is superb plus I got it on a special discount offer. Delivery time was great and it came so well packed, there wasn't much chance of any damage. The delivery men were unable to unpack it, but I was assured that any damage would be dealt with immediately. It was quite easy to remove packaging. The handles were even screwed on inside out for protection, but it was easy enough to remove and refit them the right way round, even for a lady of mature years!
The sales advisor, David was extremely helpful in the store. He was very knowledgable and efficient. The delivery of the items was very prompt and we received a telephone call advising us of the delivery date. We then received regular text updates regarding the time of the delivery. The two delivery men were a credit to the company. They were so polite and took their time to explain what was being delivered and how to open the boxes to avoid damaging the items. I was very pleased at how efficient the whole service was from the start.
The sideboard was delivered at an earlier date than originally suggested and earlier on the day than originally indicated. The delivery driver phoned half an hour before to confirm we were home. The delivery people put the box where we wanted. Sturdy packaging with no damage to the sideboard. Just had to fit the drawer knobs and cupboard shelves. The sideboard is a good solid oak construction and should last for many years.
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The item was as described and good quality. The company kept us fully informed of the date and time of delivery and despite the unexpected stormy weather delivered as promised. The delivery men were really friendly and a pleasure to deal with. All in all a very pleasant experience.
Communication is key and we were informed at all stages of delivery; included date time and an hour,s prior notice of delivery. Well done. As the goods ordered is a Christmas gift, the items have not been inspected.
I have bought a bedisde table and a chest of drawers for my sister in a care home. The furniture already there was very flimsily put together flat pack and she is heavy-handed with the obvious result. She is as pleased as I am with this solidly built furniture with its dove-tailed drawers designed not to fall out either.
Have ordered twice now from oak furniture land and both times have had an excellent problem free service. The delivery service is great as you can arrange a day to suit and are given a specific time slot, you are also updated via email regularly. The quality of the furniture has always been excellent too! I definitely recommend!
Good quality furniture and the price was very competitive.
Delivered on time and no damage as it was extremely well packed, will certainly purchase more.
The service I received was first class. I was kept informed of the up-to-date delivery situation right up to he day of delivery. The goods were delivered as promised and I found the delivery men very courteous.
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