oakfurnituresolutions.co.uk reviewed by

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Pleased with purchase, but delivery slow.

Ordered a double divan for my daughter at a good price and very pleased with the bed which arrived today. The delivery took just about 5 weeks which was the upper end of the quoted time. Original delivery was cancelled because the truck broke down. Rescheduled delivery was handled courteously and arrived at the specified time. Rather worrying to see so many other negative comments about this company on the feedback site - maybe we were lucky it turned out OK.
    TrustScore 8.6 / 10
    903 Reviews

    Reply from oakfurnituresolutions.co.uk

    Dear Mr Folkson,

    Many thanks for your comments.

    I am pleased to hear that you are happy with the bed you ordered. This particular bed is among our express items and the 3 working day delivery service is handled by an external courier directly from our supplier. I have contacted them to find out how the delivery was handled and they have advised that your bed was successfully delivered on the 7th February after you placed the order with us on the 4th February.

    They always advise us if there is going to be a delay to items, so that we can pass this on to our customers.

    We hope to see you back at Oak Furniture Solutions soon,
    Kind Regards,
    Robin Hunt,
    Managing Director.
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