I'm not exactly unhappy about going to an Odeon cinema, but there are some things that make me wonder and annoy me a little bit: 1) Why is it not possible to book seat numbers? Last time I went to the cinema, was for the opening weekend of Skyfall. We got there a good time in advance, to make sure we got great seats. That didn't last long though, as we were asked to move further down, to make room for other people. I get it, we all want to watch the movie, but in my opinion, I shouldn't have to move for people who arrive 5 minutes before the movie starts, so I end up with rubbish seats and they end up with great seats that I arrived an hour in advance to get. 2) What's premium about the 'premium seats'? I'd hurt my neck if I was placed that close to the screen.
Love the website, booking your exact seat before you set off and getting the tickets from the automated machine when you arrive has always been a faultless process. Love the cinema, always clean and tidy. Hate the extra £0.75 per ticket charged to book online, that adds up when your a family! Yet pay with the same card at the cinema and no charge!
I arrived at the odeon cinema with my family, having already bought tickets online. When we tried to enter the cinema to watch the film I was asked about the age of my son, who is fifteen years old and we were told he didnt look old enough, even though he is the biggest in his class. I was amazed when we were refused entry because we didnt have I.D. for him, simply because we never imagined he would need it, what is even more remarkable I was told the rest of my family were ok to go in, and it was suggested that he waited outside until film had finished, at this point we got a refund and have never been back again and now use another cinema.
The good thing about living in a larger city is that there are a couple of cinemas to choose from, and the one that I prefer is the Odeon cinema.
The cinema is easy to get to, free parking and plenty of places to go for a drink or a bit to eat afterwards. It does get quite busy on the weekends and Friday nights but I usually go midweek to avoid the rush. I also like to book my tickets online as I hate standing around in queues.
Booking online is quite straightforward, especially if you’ve already set up an account with them. You just choose which film you want to see and where and it will autiomatically take you to the process to buying the right tickets and you can even choose where you want to sit which is great! Then when you turn up for the screening, you just print out your tickets from a ticket machine.
The only negative pioint to watch out for is that although you may have booked your tickets and reserved your seats, I am a bit wary if I find that when I get there someone has already sat there as theres not much you can do! That has happened to me in the past but luckily the place was empty and finding somewhere else wasn’t a problem.
I have noticed that the Odeon is slightly more expensive then other local cinemas, but they also do extras like Premuim seats (which are basically leather seats and extra leg room) abnd theres is a loyalty scheme if you like going to see lots of movies so it has its plus points!
Why do they allow people to arrive late into the films? All doors should be locked as soon as the trailers finish, All of the UK I have had films interrupted by late comers. Also, why do people feel the urge to constantly graze throughout a film??? 90 mins of scoffing.
Slowest queues in the world at food stall and to get tickets, even to collect your prebooked... 5/10