I keep getting INTERNAL ERROR and return to the home page, but called your "so called" help line and all I got was that nobody else had any problems and it was working ok there so there can't be any problems. I've tried 2 different PCs and 2 different web browsers and get the same thing. Resetting my password doesn't help any. As a business who is supposed to be listening to your customer you're doing an absolutely terrible job. I could do better at running a business. If you really cherish your customers then you can get back in contact to fix this. If I don't hear then I know you just don't care.
I ordered 2 pair of shoes with my brother because we on this way could share the expensive shipping cost. One of the pairs was cancelled because the shoes were sold out. They told us this two days after the order had been confirmed. At this time it was to late to cancel the whole order and now we will have to pay the shipping cost twice, though it is completely offices fault. They still write on their website the stock is available, which is very bad information.
I placed an order 2 December for some boots, didn't hear anything from them after chasing the order. When I contacted them by phone they told me my order had been cancelled. This was after they had been advertising the boots on their website all of the way though from 2 December. If they were out of stock they shouldn't have advertised them and certainly shouldn't have cancelled orders without notifying customers.
Ordered size 6, got size 6.5 sent. Also one boot was damaged, and box was not sealed so probably a previous return. Where is the quality control on outgoing stock and/or returned items? This is unacceptable service.
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