The service from office 365 is great in terms of price and delivery, however time and time again my parcels arrive open due to completely inadequate sealing of boxes. Just a couple more strips of packing tape and all would be fine, why is that so hard to sort out?
Whilst I'm sure the good left Office 365 intact, and the packaging itself was not damaged, the contents had clearly been thrown around in transit and almost all the individual packaging was damaged. Almost all the goods were usable (though a bit tatty). However, I contacted Office 365 direct and they were very apologetic and offered me 10% off my next order.
For the first time we experienced a shortage in our order, even though the order note said that the order was complete. On calling the customer service number where a message was left, a very helpful lady return our call and once we had explained the problem organised the missing items to be sent out the next day. No hassle, polite and very efficient in correcting the mistake, though would have been 5* service if the mistake hadn't happened in the first place!
I placed the order and it arrived first thing the next day. The goods are of a high standard, the website easy to order from, the delivery was superbly efficient. They are a shining example of how online retailers should do business. i would recommend to all.
Office 365 customer service was straight onto my enquiry regarding missing items in my delivery. The query was handled very quickly, and the items were resent straight away, no problems. Wish all customer services were this good. I have been purchasing office/canteen supplies from them for a couple of years and would recomend them.
YOU HAVE ITEMS OTHERS DO NOT. MAYBE NOT THE CHEAPEST ALL THE TIME BUT DEPENDING ON THE CARRIER USED ITEMS 99% OF THE TIME ARRIVE THE NEXT DAY. i AM QUITE OLD NOW AND THERE IS NOWHERE WITHIN EASY REACH SELLING DECENT ITEMS, NOT EVEN DECENT ENVELOPES. MY MOVEMENTS ARE RESTRICTED THUS HAVING IT DELIVERED SPEEDILY TO THE DOOR IS A GREAT BLESSING. WELL DONE!
Bought a variety of stationery. It was all in stock and all at a fair price. The order arrived promptly AND there was a free bag of chocolates. Not any old chocs but FAIRTRADE. I usually like a good old grumble but Office 365 have left me stumped!
The goods were as described and delivery was as estimated. I have always been perfectly satisfied with the service.
Easy to order online but delivery was split and no communication as to why.
Had to contact them myself to find out, however, they did come back to me quickly on email and the items were delivered that same day.
Bought several items which were reasonably priced and delivered promptly. The communication and service is second to none. Would recommend to anyone without any reservations
I ordered some products at short notice and was relying on Office 365 to get them to me in time, which they did. Their staff were really helpful in making sure I got my order in on time and answering queries. Very happy to recommend them and use them again.
I ordered an offfice chair and desk for my new office. The chair arrived but they did not inform me that the desk was out of stock. Ever tried to work on just a chair? I had to chase them twice by email and twice by telephone-no one answered it was just an answering mahine.
I will not use them again.
I use this company alot. They have great deals and good prices. The website is fairly easy to use, providing you use the right 'key words'. Only thing that really annoys me with company is the way they send out their deliveries. Packaging is always really poor. All deliveries arrive with boxes that have broken open through not being taped up and secured properly. The poor courier dreads bringing the deliveries to us as I always have to check everything is still in the box. Even though you can see the packaging has not happened on route it was just poor from the start. Each time I have notified Office 365 of the problems I've had with deliveries but have never received a reply.
Ordered A4 packs for our conference packs of 3 (x83) and these were for enxt day delivery. Did not get them and now told they won't be avialae until 19 Apr and will be delivered on Tuesday 23 April. They better arrive by then as we need them for our conference at thend of the month.
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