Very impressed with the Ergotek office chair, the online demonstration videos, helped persuade me to spend more than I would normally want to spend, but upon the flawless and swift delivery of the chair, I proceeded to assemble as per very good assembly video (it took 15 - 20 mins) the overall quality is very good and it is quite stylish and well made.
Looked for a chair of particular height and was delighted to find good chairs matching required spec. Easy ordering at EXCELLENT price far below others that were less close to required height.
Absolutely delighted with remarkably fast delivery!
CHAIR LOOKS GREAT, REALLY COMFY WOULD DEFINATELY RECOMMEND THIS CHAIR, ORDERED 12.21PM RECEIVED NEXT DAY 10.30 AM, IM HOPELESS AT ASSEMBLING ANYTHING SO I FOUND THE VIDEO INSTRUCTIONS ON THE WEBSITE TO BE A MASSIVE HELP, SO I WOULD CONSIDER IT TO BE EASY ASSEMBLY, THE PRINTED ASSEMBLY IN STRUCTIONS WERE POOR, IT WAS ONLY FOUR PICTURES WITH NO WRITTEN INSTRUCTIONS
Ordered on line on the Saturday Evening, arrived Tuesday without a problem. VAT receipt in box excellent, what a shame other company’s seem unable to achieve such great service I would certainly recommend this company to anyone who wants service and reliability well done I will be ordering again soon.
The website is easy to use. The ordering is easy, there are no delivery charges, and the item came the next day.
I found the chair easy to assemble on my own and, i must say, It is more comfortable than chairs I have paid twice as much for.
I found Office Furniture on line, What a find.
I browsed the site and found a fantastic chair. I ordered it on the Thursday and it arrived onFriday afternoon Excellent.One of our security chaps has put it together for me, I have played and adjusted it and I love it. Very good value and I love the colour green.
All in all a very happy customer. I would recommend this company to other people.
What a fantastic company.
The lady I spoke to on ordering my alpha plus office desk was very informative and knew exactly about the product ordered,she put me at ease and made me feel that everything would be dealt with right away, which it was.I asked for colour samples to be sent out and they were the next day.
The delivery driver was outstanding nothing was to much trouble.He installed the desk and worked with pride he was polite and courteous.
I would definitely recommend this firm.
I found the product to be a very good quality product at a very reasonable price. HOWEVER, I would have liked some contact from the courier company to let me know any kind of vague time that the delivery would arrive.
I tried to order the chair that I had chosen but part way through my computer crashed.
I rang the company and was helped by a very polite and helpful person who took my order and the chair duly came the following day, exelent service, thank you !
An xcellent chair well made for the price. The only drawback from my point is the assembly instructions. As a retired feasibility engineer I view all the options and found the screws for the side cheeks could by slightly longer to ease assembly.
The chair I ordered arrived in a couple of days. Unfortunately it was faulty. My e-mails about the problem were answered within the hour and excellent on-line adivce was given to try and sort things out. I did have to return the item and it was collected exactly as promised. My money was refunded with similar speed and efficiency.
I would have no hesitation in buying again from this outfit. Their customer service is exemplary.
I am on maternity leave and do not have spare time for shopping. Both my husband and me are using a computer at home quite a lot and we did not have a proper chair. Apart of this my husband needed a good support for his back and arms, as he suffered from spine injury last year. This chair I found and bought in 5 minutes on internet and was delivered quick, no fuss, no problem, good quality :-)
The gas strut does not fit very well into the seat bracket,looks as though the bracket distorted when being welded.
had to file the hole out to get it to fit.
just had a reply from Office Furniture,new parts being sent,readjusted rating
parts arrived today all is well thank you very much for most spot on attentiion.
other firms take note this is how to treat customers.
Brill service many thanks.
After feeling a bit reluctant to use a company I didn't know much about, I'm so glad I placed my order. It arrived promptly and delivery guy was so pleasant and polite. Will definitely use again.
This took me ages to assemble because it didn't seem as if the holes were in the right place. This makes the back very low and uncomfortable...should it be that way? You cannot lean back comfortably at all, there is absolutely no support.
I've now got to look for a headrest otherwise it's of no use to me. If you can provide me with one of those i might be able to use it.
Within minutes of placing the order I received a call to confirm when delivery will be made - the following day. The tables we ordered were exactly as expected, they look very good in the room, they seem well made. They came fully assembled which was a bonus. I would happily order from Office Furniture Online again.
There was a delay with my order due to a problem at the manufacturing end, however, Office Furniture Online were very prompt in letting me know about this and offered alternatives. I decided to wait for the product I had originally ordered and was kept up to date with delivery schedules. The item ordered arrived exactly when I was told it would and is perfect. Well worth the wait. I very much appreciated being kept informed and not being left just waiting. I would highly recommend this company for their high quality products and excellent customer service.
Can't fault the service but the product is disappointing. Looks great but the arms are scuffed already from light use.
John Christian Grey Daly found this review useful
My company has now ordered 2 Ergo-Tek chairs. We have received positive responses from 2 very happy clients. Not only is the furniture excellent but delivery is fast and precise. The company delivered exactly where asked and direct to the client.
We will require further chairs in the future for our clients and Office Furniture Online will be my first choice
when you need quality products & service Office Furniture are excellent and first choice
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