Okbatt reviews

Okbatt reviews

Very low
2.7
from 0 - 10
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34 Trustpilot review(s)
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Why they have even one star I don't know

These money stealers are getting away with just about conning everyone on this site including me, bought a battery for 20pounds and it said the delivery time is roughly 5-7 working days...yeah....try 21 working days and counting, I lost my money an they don't reply to emails and ofcourse paypal are always there to protect the SELLER, STAY AWAY from this site your battery will either never come (like mine) or it will come and be of no use. Very organised crime I do have to say.
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Long Time to Arrive but Arrive it did

Having placed an order and then read the reviews on this page I was worried my laptop battery would never arrive. Delivery was slow at 19 days - the battery came from Shenzhen China I think - but the tracking on www.ec-firstclass.org was accurate.

The famous "geoffrey" told me the delivery would arrive with Hemes-Europe and provided tracking number worked correctly on www.hermes-europe.co.uk.

Sorry to see so many people had a bad experience, but apart from panicking when the battery took over 2 weeks to arrive, following which I read the reviews on this site ... I have not had a problem with this supplier.

The battery is now charging in my dell precision laptop without any errors being reported .... now we'll see if it is any good!
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Never Again

I ordered a replacement battery for a HP Pavilion G6..Much like the other experiences here, my battery never arrived. E-mailed ok.batt.co.uk, and was told its the busy season but rest assured the battery was on its way..Time rolled by, still no battery. The legendary "Geoffrey" was my contact..E-mailed them again, no answer this time..Got onto pay-pal, waiting to hear from them to see if they can do anything but I'm not holding my breath. I only discovered all these reviews for okbatt.co.uk after I ordered the battery..Hindsight and all that. I've never had a problem with ordering anything on the internet before so this is the first time I've been stung like this. Maybe its a good thing that the battery never arrived considering all the gripes I've read about their quality .In conclusion, stay away from this site, it wont end well..
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Fraudsters selling useless batteries

I bought a replacement battery for my Acer laptop. It lasted just 5 months.
It no longer charges and will hold absolutely no charge now at all. As soon as I unplug the power lead, the laptop dies. The battery does nothing at all now.
The battery deteriorated rapidly in the past 4 weeks or so. It went from holding a charge from over an hour to not holding a charge at all.
The website okbatt.co.uk is not a U.K. based company I have now discovered. So there is fraud even in the name, let alone the product.
The website says that the batteries are guaranteed for 3 years. Then why will they not return my emails requesting a replacement?
Paypal say the dispute I tried to file is more than 45 days old. But the battery lasted more than 45 days which is why I did not file a dispute.
I only tried to file one when I realized that these thieves will not return my correspondence.
Don't be duped like many of us on this review forum.
DON'T BUY!!!!!!
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Seller ignores correspondence. Non-UK based so beware of customs charges!

DO NOT PURCHASE FROM THIS SITE!!!!!
I recently purchased a battery from this site, unfortunately before reading these reviews.
I thought that by buying from a .co.uk site i was buying something from the UK as i intentionally didn't want an item shipped from Asia.
When the battery arrived in the UK, i got a letter from the local Post Office saying i had to pay £12.08 to release the item.
When this is added to the cost of £32.28 of the battery this made the cost highly uncompetitive.
I contacted the seller to request he pay this charge as I feel that the deceit of the website owner in portraying his site to be UK based is the sole cause of this problem so i don't think should have to pay the customs charge.
I sent numerous emails to the seller saying i would return the item and wanted a refund which were ignored.
I then had to take the matter up with Paypal who are on the case now.

Hopefully Paypal can resolve this for me.
I will try to update this when i know the outcome.
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Dishonest and Dishonourable shonky dealer

Paid for a 7800mAh battery. Received a 6600 mAh battery. No response from seller.

Initially I lodged a Paypal dispute once I realised that I had paid for a battery from China (I have been burnt before). Suddenly I received corespondence from the seller reassuring me how good their product and business was and telling me that the dispute needed to be closed before they would send the battery. (I should have stuck to my guns but I hoped honesty and good will would prevail) WRONG!!

"Geoffrey" (or whatever the real name is) will now, not respond to my requests for support. BEWARE: The "1 year Warranty" will probably be a hoax also. STAY AWAY!
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Good Service

Read all the negative reviews after I'd ordered my battery, but it arrived as described, in good condition and working. I'm writing this review on my laptop using their new battery.
Only negative is no communications from the company to say product had been dispatched. (My battery was shipped from Singapore)
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company was very devious

Returned emails as long as they thought I was a new customer but when they realized i wanted my money back they not only did not answer me they ignored paypal. Paypal closed my complaint because the number they provided could not even prove the battery had been shipped. Oh it was shipped alright. to me. dead and unusable and then back to them they still will not acknowledge they have my money and their lousy broken battery. DO NOT TRUST THESE IDIOTS. They either dont understand English or they just dont care.
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Almost fell in the trap!

Thank you all for your review, you guys saved me. I almost bought from these guys, thank god I did a quick review search and landed on this page. In my case, it is okbatt.com.au, but I am pretty sure they are the same... scammers. I knew the deal was too good to be true.
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Complain to Paypal

I also have a battery that does not work even after installing supplied disk.

I have complained to Paypal and am awaiting the outcome.

No reply to email. After complaint to Paypal they finally replied after 17 days, to return to their address which they give as China even though package came from Singapore.

How can they only charge £3.98 for delivery from Singapore, to return battery to China (or Singapore for that matter) would cost about £30, making a refund worthless.

I am sure without Paypal I would not have had a reply, I sent an email the day I received battery, after 6 days no reply. Sent another 6 days after first email, no reply. Sent in complaint to Paypal, response 2 days latter, still not had no reply from okbatt to my reply to their email.

My advise stay clear. If already bought try complaining to Paypal, hopefully Paypal will be able to protect us consumers.

I will update with outcome of dispute.
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Fraud...

The pretend to be a UK company, but no existence here... The shipment took 3 weeks!... faulty battery... no reply to emails...
At best, they are not fit to work in EU market.
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Avoid!

Battery rejected by Dell laptop and no reply to email. £30 down the drain - my fault for not doing my homework :-(
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Do not use

Absolute rubbish, I too fell into the trap of thinking that this was a good price for a SONY VAIO.

Software that came with it is useless, no reply from emails, no help at all so £30 plus down tube.

Wish I had looked for this website first.

Beware
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Loss of money

ordered a battery for my laptop.....it never turned up though the payment had been taken from my account ....the only contact i could make was via email as they give no phone no: emailed them 4 or 5 times with no reply...so i lost £30 from it
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BATTERY'S ONLY USE IS AS A PAPERWEIGHT...

WISH I'D CHECKED THEM OUT BEFORE PURCHASING - DO NOT MAKE THE SAME MISTAKE

One star feels too high! Required a 'battery driver' which was supposedly included. Actually got a blank CD ROM and the battery is useless without.

Still have not received a response to any emails - frustrating to say the least...
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Useless battery, uncontactable company, warranty meaningless

I concur with the other reviews here and also wish I had read them before my purchase. The Sony Vaio battery was received after around two weeks and worked fine for a month before the computer then did not recognise it (worked fine with original OEM battery). After several emails with no reply I now realise my money has been wasted. There is no other way to contact the company. The one-year warranty is obviously meaningless. No phone number or address should have deterred me in the first place and it certainly will do in future. Wish I could give zero stars. I have nothing positive to write about Okbatt, they have infuriated me good and proper. AVOID like ebola.
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OKBATT.CO.UK DO NOT TRUST !!! BE AWARE OF FRAUD!!!

BATTERY(piece of useless plastic) FOR SONY LAPTOP. ABSOLUTE RUBBISH. DIDN'T WORK FOR A MINUTE. USELESS JUNK. HAD HIDDEN CUSTOM CHARGES AND 2 MONTHS OF WAITING. DON'T GO NEAR THE SITE. FRAUD THAT SHOULD BE PROSECUTED! and i will do anything to catch those thieves! I call all people with the same experience to REPORT them!
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OKBATT.CO.UK STAY AWAY! FRAUD !

FAKE PRODUCTS. BE AWARE OF FRAUD AND DO NOT TRUST THE OKBATT.CO.UK. AFTER MONTHS OF WAITING I RECEIVED USELESS ITEM(SUPPOSED TO BE A BATTERY BUT IT IS JUST A BLACK BOX) WITH HIDDEN CUSTOM CHARGES. REPORT AND STAY AWAY!!!
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'okbatt.co.uk' sells unusable junk.

I bought a Dell battery from this company 'okbatt.co.uk'. It was cheap, but only lasted a few months, it is totally dead and causing me a lot of hassle at work. Now I need to get the official Dell one anyway. This company sold me junk from China. Do not buy from them.
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Credit card fraud

I too wish I had read these review before ordering. I bought a laptop battery at less then half the price it should have been. I wasn't aware it came from China until I got a confirmation email. The battery ended up being returned to sender because Royal Mail returned it sooner than they should have. I decided to google okbatt and came across this website. That is the point when it all clicked.

Yesterday I received a call from my credit card company flagging several transactions that looked suspicious. They had not been made by me and so they were declined and my card was cancelled. I was at a loss as to how anyone had got my details because I seldom use the card in question. I believe that either okbatt use the details for fraudulent use themselves or they sell them on.

Either way DO NOT BUY ANYTHING from them! I am going to report this to trading standards and I advise anyone else with a similar experience to do the same and perhaps the website will get closed down. No doubt another one will pop up in its place but I feel I must do what I can.

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Okbatt is ranked 87 out of 89 in the category

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