FRAUDS! THE CUSTOMER SERVICE IS DISGUSTING! THEY WILL TAKE YOUR MONEY! I will never shop from there ever again, they will take your money and not send the item/items you've paid for, the customer service email does not even work, you cannot send emails to it. This is just outrageous, the communication is terrible. A WASTE OF YOUR MONEY! Now I have to buy something else in a short matter if time, the amount of inconvenience caused is disappointing. I will not be able to get my refund because there's no contact number, no replies from Facebook, Twitter and even the emails sent I'm very disgusted as a first time customer.
I've been waiting for my order for a month and 2 weeks now!! They give you no way to track your order and on top of that I've tried reaching them by many emails, Facebook and Twitter messages for the past 2 weeks and haven't gotten any response!!! They will take your money!! Stay away!!
I won a voucher to spend with OMG Fashion, I ordered two dresses, they arrived in next to no time, and were amazing. Great style, quality and the service this company offered is second to none. Keep up the good work, this company will always be my first choice for all my fashion needs from now on
I won a dress on the daily give away. Was over the moon, customer service was fantastic and very helpful. And when the dress arrived........OMG its not only better than the pic showed, but also arrived within 2 days of me messaging to claim. So all i can say is thank you sooo very much and what a fab quality of clothing and amazing customer service. :) x
I have just seen the most beautiful dress that would suit you in Omg Fashions they suit everyone's pocket you can choose from a large arrangement Of clothing i think it would be fabulous for you to have a look & see for yourself to see what they have to suit you & you won't be disappointed so lets get started. :-) xx
After a bad experience with this company i was reluctant to use again, however after the owner emailed me herself with her apologies and offering a goodwill gesture and assurances the operative who i dealt with is no longer working in customer services, i have had my faith restored in this company. My previous dealing was obviously a blip and after using them prior to that with no issues i was more than happy to use again. I have ordered items from them and after looking at the site there are plenty more things i will be ordering in the next few weeks! Am very happy with the service offered and will be recommending to friends!
Love omg fashion! delivery is very quick and Items are perfect fit and wash well! never had a problem but had a question to ask them and they responded very quick unlike other online stores! will be buying again from them and have told friends about this site!
I returned a top for a refund after it's sharp sequins on the collar marked and irritated my daughter's neck when she'd tried it on. Asked for a refund but informed it was just over the returns time limit. Was told if I paid postage I could have it back. I asked for it to be returned as it is my property but they have not done so. This was over a week ago and despite many many emails they will not reply which is simply rude and terrible customer service. I note they do not have a contact number or give customers an oportunity to leave a review - very convenient!!
I ordered a dress to wear for my birthday back in November and I got the confirmation through to confirm my order. Two days later got an email to say it had been dispatched. However 5 days after that, they emailed to tell me the item had been discontinued. They had taken my money and clearly lied about it being dispatched. I emailed someone to complain and all she didn't even apologise. I had to ask for my refund back. She told me the refund was going through, but two weeks later I asked again and she said it will go through tomorrow. The staff don't know how to deal with complaints, customer service is awful!
I used to love this site but not now found somewhere else to shop they got my order completely mixed up it didn't come till 4 weeks later and when it did it was the complete wrong clothes. Then I won a competetion for something and they never even sent my item out. Apart from that the clothes are lovely