[REPLY]
A very small delay initially but the item arrived as promised and I am pleased with quality of product. No hesitation to use oneclickpharmacy again in future.
Very impressed by customer service with a delayed product shipment, quickly actioned plenty of comms can't fault them will be back to buy again a real find. A company that cares.
Delivery took 2 weeks when it was supposed to arrive within 4 days. The product itself is perfect good value for money I would recommend this product to others.
The first person I spoke to at one click informed me that the product I was enquiring about was in stock which led me to place the order and money to be taken out of my account, however following futher telephone conversations regarding potential delivery times I found out that the product wasn't available and had to be ordered in. This led to some concerns as it was a christmas present for my daughter.
However I need to say that all stops were pulled out and the order was delivered before christmas.
As the price was very competitive I would be tempted to order from this company again.
Good - Very competitive on pricing.
Bad - Told there would be a delay in the delivery time of a few days, because the item was not in stock, so i patiently waited for over a week. They never sent any further communication and i had to contact them in the end.
Ugly - overall the service was not good until i communicated with them.
They sorted it in the end and then the delivery was sent.
I didn't give a ten as item was delivered to the wrong address with my first order even though I emailed twice with the correct address. I have ordered again since and all fine and I will order again in the future as they have great products and prices.
This is the first time I have used this pharmacy and I'm very pleased with the service and delivery.
Takes over a week from date of ordering to receipt of goods but I've learnt to allow plenty of time!
Goods were fine- so as long as you're not in a hurry - I'd use them again.
Quick Delivery and product I ordered was cheaper on Oneclick. Would highly recommend.
We purchase this product for our dog on a private prescription from the vet. There are none of the problems that other companies seem to put in the way because it is not for human use and it was delivered within 2 days of ordering. All in all there is nothing more one could ask of the company,
Many thanks, John Foster
My order was handled rapidly and I got the products within the estimated time. I will certainly return to oneclickpharmacy!
Could not be more pleased with my recent order,competitively priced,delivery time good,would have no hesitation to place orders in the future.Highly recommended to one and all.
As I said in the title, the only thing that let it down was that it took a week to dispatch the product, after I received the "item dispatched" email, it was with me in a couple of days.
apart from the price being good, and the goods arriving- what else you want!
Excellent price for the goods I bought but delivery was about 2 weeks which I think could be improved
Found my items on one click pharmacy much cheaper than elsewhere and delivery was very fast - what more can you ask for!! Very happy.
They have gone bust. Their website has been down since mid december, they do not answer the phone or email anymore. the link to them on this page doesn't even work!
http://www.leonbaileygreen.com/retail-features/01/07/oneclickpharmacy/
I found this company very helpful. The vet had written the wrong prescription by mistake so they returned it to me to get it changed and sent out the Advocate as soon as they received the correct prescription.
Although it was about £7 for the prescription from the vet, it was still cheaper to buy the Advocate on-line.
my products arrived extremely late - about month after i ordered them and in separate batches - despite being 'in stock' at the time of the order and despite the estimated delivery date. some of the items were similar to, but not exactly what i ordered - while a breach of service, i would not mind so much if this had been the only problem. a heater i ordered also arrived with a significant crack. returning the product was however hindered by a mis-printed return slip that had the return address printed on the reverse side of a sticker label. while customer service had up till then been relatively prompt with their replies, a request for another return slip was simply ignored.
absolutely horrible experience overall - never going back.
Excellent price and service (cheaper than ebay!) I had a good old search around the net and oneclickpharmacy was by far the best price and reasonable delivery charge. Recommended
First time of using. It took about a fortnight for the order to arrive, but otherwise very good, and I'd definitely use the company again.
Many thanks,
Tracey Bartlett, UK
wrong item sent and no money or more precisely Article received
each time it promises right article or money sent after 6 months still no result
Claim that they do price matching, when i requested this, i was given a host of reasons why it couldn't be done. After convincing the manager he personally took my order and processed credit card payment. Was rather surprised couple of hours later when my money was inexplicably refunded. After calling to enquire was informed that they couldn't get supply DESPITE the fact that when i tried to order the item on their website at the usual price it went through. A total farce! Wouldn't rely on this company.
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