Onedirect reviews

Onedirect reviews

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Reviews

About

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Review by confirmed purchaser

simply and straight forward to order and delivery

seems to be a professionally run company offering good service with resonable prices.
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Review by confirmed purchaser

One direct, just what it says on the tin.

We ordered two walkie talkies from the website, we opted for the 5 day delivery (free) and we got them in three days. Good web site and good service, you can't say fairer than that.
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Review by confirmed purchaser

Very good for Business

I've had the Pleasure of using Onedirect on a few occasions and would highly recommend them.

their professional manner of dealing with shipment information and even keeping me up to date with things that are on back order is very helpful,

I have total faith in the service they provide and will continue to use them.
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Review by confirmed purchaser

Amazing Service & Superb Product

Jonathan at Onedirect was incredibly helpful and as a result I was able to select an appropriate headset for my business. Once the order was placed I was kept up to date on the progress and the item arrived very quickly. The headset was compatible with both the office telephone system, computer and the mobile device just as Jonathan promised it would be. It was easy to set up and has made a huge improvement to business communications and can no longer image working without this fantastic device. I would be happy to recommend this company to everyone!
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Review by confirmed purchaser

Easy transaction process and prompt delivery.

Easy transaction process and prompt delivery.
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Review by confirmed purchaser

Weird delivery arrangements!

The goods are the goods. They are not working very well but that's not Onedirect's fault.

However, they use Chronopost a French courier for UK delivery and advertise that you can trace progress on their site. I did that and the goods stopped for 24 hours at Heathrow and showed no signs of movement. In the meantime DHL contacted me to say they had something for me to pick up. I thought it was a different parcel from the Onedirect parcel but it turned out to be the Onedirect parcel. Neither the Chronopost site nor the DHL text told me that. Not very helpful.
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Review by confirmed purchaser

Very helpful advisors, slow delivery agents

Takes almost as week to deliver the goods ordered but that is not Onedirect's fault.
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Review by confirmed purchaser

Only One way to Go: One Direct.

I still haven't had time to set up the hands-free headset that I bought from OneDirect for my phone. But the support I have had from the company has been faultless. Before I purchased the headset I was advised which one would be suitable for my phone system. Delivery was prompt. Pairing instructions come with the product but one of the OneDirect team emailed me instructions anyway just to be extra helpful. They seem to be willing to bend over backwards to help. Would I buy from them again? Without hesitation.
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Review by confirmed purchaser

Good Communication

It is the first time I have used Onedirect and certainly not the last.
The original delivery date was not met however Louise was able to keep me posted as to what was happening and when to expect the consignment.
Quality of goods received is excellent an perfect for our needs. Thank you.
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Review by confirmed purchaser

Quick service & good communication

Quick delivery and excellent, speedy responses to all queries
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Review by confirmed purchaser

Good service

Had problem with the fact that emails went into SPAM folder which delayed delivery.
Were knowledgeable and made good recommendation.
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Review by confirmed purchaser

Wish more companies were like this

Had been let down by another company on ebay who listed things in stock and they were not! I had a deadline got this super fast. Would recommend to anyone.
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Review by confirmed purchaser

Three different sets of delivery drivers and times - how annoying

To be advised the product was coming in from three different sources, different drivers .......at different times, was a complete waste of my time. I have a business to run ad this was just not a good use of my time. I would think twice about such products from One Direct in this way in the future, i hope the products perform
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Review by confirmed purchaser

Very impressed - delivery very fast and customer service exemplary

I had a phone delivered for my home office. Ordered 2pm Thursday, arrived before 9 am Friday on their free delivery service! Phone appeared faulty. Their customer service came back to me quickly with the manufacturer's helpline number. Manufactirer resolved issue. Then requested vat invoice 17.19 on a Friday afternoon and received it back at 17.42!!! Shame I won't be looking to replace my phone for some time as would welcome the chance to use One Direct again
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Review by confirmed purchaser

Order was initially out of stock but the company kept me informed.

Good service. Order was initially out of stock but the company kept me informed. Prompt delivery after that.
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Review by confirmed purchaser

Friendly staff, personal service, excellent prices - 100% Satisfaction :)

A very easy to follow website to help me find what I needed, then friendly staff on the phone when I called with a query. Very professional, best prices I've seen and I would recommend Onedirect to anyone.

Thank you!
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Review by confirmed purchaser

Fast efficient service, highly recommend

Ordered and items came in a day or 2, very fast turnaround and would use again.
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Review by confirmed purchaser

Easy to order and swift delivery

Very impressed with the product that I ordered and would definitely considering ordering from One Direct in the future.
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Review by confirmed purchaser

Excellent delivery speed

I purchased a headset on standard delivery terms.
It was despatched the same day. What more can you ask?
Oh, and invoice emailed as well. Excellent service.
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Review by confirmed purchaser

Right product in good time

I ordered the 30 headsets after checking with sales that they were the right ones. Order placed over the phone without any difficulty. Emails sent indicating dispatch and arrival date, which was met. Good job!!

Onedirect

About Onedirect

We know that communicating effectively is fundamental to today’s businesses and that is why we work with the best brands available.
So whether you are looking for conference equipment, headsets, telephone systems or walkie-talkies, our team of specialists can provide the expert advice needed to help you to find the best solutions for your business.
Our after sales care is second to none and our staff can provide free technical assistance to help you set up and configure your equipment. Just call us Monday to Friday, 8.30am to 6.00pm on 0333 123 3050.

Visit Onedirect

l.hooper@onedirect.co.uk

Call us on: 0333 123 3050
We live here: Wilberforce House, Station Road
NW4 4QE London
United Kingdom

Category

Onedirect is ranked 174 out of 449 in the category

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