Onedirect reviews

Onedirect reviews

Excellent
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Reviews

About

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Review by confirmed purchaser

Did exactly what it said on the tin

I found the website well laid out and informative and the selection and checkout procedure was pretty straight forward.

I had occasion to ring the customer service helpline before placing my order and the representative was helpful and friendly.

The goods arrived as stated and on time, job done.

I will use this company again.

GKM
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Review by confirmed purchaser

Had to wait almost one week but happy to receive my package in the end.

Package got delivered to my neibhou and I wasn't informed by sms or email so that was annoying. anyways I am happy with my choice to use on direct....
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Review by confirmed purchaser

Perfect Delivery Time and Packaged Well

Package delivered and arrived in good working order. Appreciate what I hope to be a valued piece of equipment.
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Review by confirmed purchaser

Great price, great delivery

Got exactly what I wanted for a great price and was delivered ahead of expectation
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Review by confirmed purchaser

Terrific After Sales Service

Onedirect gave impartial pre-sales advice . After sales information on how to operate the equipment was both helpful and forthcoming. Louise in particular gave terrific after sales service! Would definitely recommend!
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Review by confirmed purchaser

Godd value and speedy delivery. Couldn't be better!

Best price on the internet and the goods (Motorola Walkie Talkie) work fine!
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Review by confirmed purchaser

Recieved better than ordered with no fuss.

Had no problems ordering or being kept in touch with progress, item upgraded without question as we had ordered obsolete items.
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Review by confirmed purchaser

Fast and Efficient service

Goods arrived within time schedule and as discribed.
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Review by confirmed purchaser

Excellent service

I was impressed with the speed of things and would def recommend to friends and family
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Review by confirmed purchaser

Delivery to long

You should offer next day delivery like amazon, but cheaper or free
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Review by confirmed purchaser

Excellent service, personal response, quick delivery

I have never used this company before. Ordered some headphones which in the first instance were not compatible with MAC computers. I had a personal response immediately by email telling me how to send back and they gave me a quick alternative which I ordered. I have now been refunded for the first set, received the 2nd and everyones happy.
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Review by confirmed purchaser

Quick delivery and high quality product

First time to make a purchase on this site. Very happy and satisfied with the service.
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Review by confirmed purchaser

Delivery was reasonable as was customer service but it could have been better

the product i ordered was a little confusing to get going. You really needed to read the full manual as the 'quick' ones were not of much use. When i called onedirect for advice and help with getting the equipment working they were polite but couldn't actually answer my query straight away. I was finding the information quicker than the person I had called. Eventually we got the equipment going but when i asked if they could call me back to check it was working they were too busy with other calls and declined. I would have expected more having spent just short of £150.
I am still not sure on how a couple of things work but i will persevere with the manual as i don't think i am going to get any better advice from the onedirect.
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Review by confirmed purchaser

Fast friendly service, would recommend!

We had been using a competitor before and would now never go back to the old supplier, Onedirect deliver quick with minimum fuss.
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Review by confirmed purchaser

Great service. First class

I would use one direct again as the price, service, communication and overall service was first class
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Review by confirmed purchaser

Efficient and effective

The sales assistant was thorough and attentive in order to ensure we received the correct products for our requirements
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Review by confirmed purchaser

I am very happy with the service

Good quality equipment delivered and packed well. Tracking the delivery was easy and quick.
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Review by confirmed purchaser

Happy,helpful for someone who is clueless about phones!

Happy,helpful for someone who is clueless about phones!
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Review by confirmed purchaser

Good service

We were provided with a good service. They communicated promptly and the goods were received within a couple of days.
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Review by confirmed purchaser

Brillinat hands free widget

Just what I needed a small simple device that works. plug it in to charge, tap the on button, sync with phone and off you go. So simple I didn't even have to read the manual.
Sound may not be great for music but of like me its for a small office its great.

Onedirect

About Onedirect

We know that communicating effectively is fundamental to today’s businesses and that is why we work with the best brands available.
So whether you are looking for conference equipment, headsets, telephone systems or walkie-talkies, our team of specialists can provide the expert advice needed to help you to find the best solutions for your business.
Our after sales care is second to none and our staff can provide free technical assistance to help you set up and configure your equipment. Just call us Monday to Friday, 8.30am to 6.00pm on 0333 123 3050.

Visit Onedirect

l.hooper@onedirect.co.uk

Call us on: 0333 123 3050
We live here: Wilberforce House, Station Road
NW4 4QE London
United Kingdom

Category

Onedirect is ranked 174 out of 449 in the category

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