Onestop Digital reviews

Onestop Digital reviews

Good
8.7
from 0 - 10
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Goed en snel.

Onestop is mij buitengewoon goed bevallen. Ik was al lang op zoek naar een betaalbare 24-70mm F2.8L II USM. Onestop bied ze aan voor de prijs van een tweedehands. Rekent geen verzendkosten en je hoeft geen invoerrechten te betalen. Van af een bepaalt bedrag, word het gratis en binnen 2 dagen afgeleverd, en is te volgen via tracking.
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Superb service

Simply superb - a good price and delivered amazingly quickly from Hong Kong. I wouldn't hesitate to use them again.
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Doesn't conform to Sales of Goods Act.

Their returns policy is shorter than the legal time laid out in the Sales of Goods Act .

They don't accept returns for soft, blurry, or badly focusing lenses, which would be described as "faulty" by manufacturers, and would again, fall under the Sales of Goods Act and qualify for a full refund.

If a lens repair is required, they want you to send your camera and your lens to Hong Kong. This is absolutely nonsense. I contacted Sigma about this, they told me that this isn't correct and you should get a refund, despite what onestop-digital say.

Stay clear.
Onestop Digital

Reply from Onestop Digital

Please see the links below:
http://www.talkphotography.co.uk/threads/how-do-i-send-sigma-lens-for-calibration.257030/
http://www.lensrentals.com/blog/2008/12/this-lens-is-soft-and-other-myths

In short, soft/back/front focusing problems are not entirely down to the lens itself, the camera body also plays a part. This does not mean the lens is faulty, it just means that the lens has to be calibrated to the camera body that the lens is intended to be used with. This is why many cameras nowadays have microadjustment features and Sigma does need you to send in the camera body and lens together in order to calibrate the lens perfectly to your camera body.

Having said that, if Sigma confirms the lens is indeed faulty, we will provide a new replacement or refund.
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¡Precio y servicio imbatibles!

Buscando entre todas las páginas que tuviesen el modelo de cámara que buscaba, encontré esta tienda y me atreví a comprarla, por recomendación de un amigo.
El precio es más barato que en cualquier otra tienda.
Lo mejor de todo es el servicio de atención al cliente. Envías una consulta y te responden con todo detalle.
Me impresionó el envío excelente a través de FedEx con un seguimiento exhaustivo de la ubicación del paquete enviado. El viernes salió de China y el lunes a primera hora me llegó (España).

Totalmente recomendable.
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Really outstandingly honest & reliable people to deal with!

I ordered my new Sony camera from these guys, at easily the best price I could find anywhere on the web and received it here in UK within one week. I was able to track it with DHL all the way. UK customs did add some extras, and I had to pay that before DHL would deliver (easily paid on-line through DHL epayments). However when I emailed these guys, they credited my PayPal account with the full amount within 2 hours- amazing really IMHO, because I confess that I had my doubts about whether they really would refund the customs dues, and it was superb to get the full refund without hassle or delay. All I can say is that their honesty and integrity is the highest I've come across in my dealings on the internet, and I have no hesitation in fully recommending them. I am concious that this may sound suspiciously over the top, but I assure you that I am nothing other than a delighted customer, and beyond that have no relationship with OneStopDigital.
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Amazing Service

The transaction from Onestop Digital was incredible. 36hours from placing the order to receipt - for a product offering exceptional value, that beat all competitors for price.
This is the 2nd time I have used Onestop and I am sure there will be more.
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Prima site en prima levering

Vrijdagavond camera besteld!
Dinsdag binnen met dhl.

Top levering en voor de prijs die op de site staat vermeld.
Kan iedereen deze site aanbevelen.
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SERVICE IMPECCABLE

J'ai passé commande le lundi, pour un appareil photo, sans supplément de frais de port. Les délais annoncés était d'une quinzaine de jours. J'ai reçu le colis le jeudi !
Il n'y a pas eu de frais de douane.
J'ai demandé un renseignement par mail le dimanche, j'ai eu la réponse, en bon français, 4 heures après. Ils sont vraiment très compétents.
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amazingly fast handling my order against very sharp prices

very well-arranged site, translation in Dutch is very good (not Wikepedia-like ;-) ). Price is very sharp, handling my order is very swift. Same day (friday) I ordered at the same time on a Dutch website an article, which still has to be delivered (wednesday). This is a example how fast they operate. My camera and lens were delivered in tiptop shape. I would sincerely recommend this site/shop with no restrictions.
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Quick dispatch, cheapest prices, VAT refunded. Will be using again.

Ordered my item on Thursday afternoon and arrived Tuesday morning. Opted for free delivery but still shipped via DHL and tracking available. Had to pay VAT duty of £13 but completed the online VAT refund form on their website and had the money back in my account within 12 hrs. Item was packaged very securely. Great company, sticking with Onestop Digital for any future purchases.
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Quick delivery and very sharp prices!

I ordered a Fujifilm X-E2 with kitlens and decided to also order the 23mm 1.4 lens. I ordered on Sunday and was surprised to find it was already delivered on tuesday all the way from Hong Kong!

I will certainly order at One Stop Digital again. While I normally rather buy my equipment at small local stores the price difference right now is just to big!
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Canon 600EX-RT Speedlite Flash

great delivery service the flash has been with me after 3 after ordering, i had to pay 12 pound vat, scanned the vat invoice and sent it straight to inestop digital. got the 12 pound after 2 more days in my pay pal account.
will use you again. thanks daniel
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Irréprochable!

Article commandé le 29 janvier, reçu le 31 en direct de hong kong, très bien emballé (et sans frais de douane supplémentaires)
Prix plus que bien placé.
Contact sérieux avec service clients, interlocuteurs parlant bien français.
Bref, je n'hésiterai pas une seconde à refaire appel à eux
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great seller very professional

I was very pleased both technically and economically
of this seller.
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the worst online shop

delay, quality just forget that place if you want to buy a product.
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Good price, good service

I bought a 55-210 mm for my nex 5 by onestop digital. The price was really good. After three weeks I still didn't receive the lens. After some e-mails onestop digital send me an other lens. This time with DHL. It arrived within 48 hours. After three monts I received the first lens. I was labeled with the Dutch custom signs and it was damaged. Again I emailed onestop digital. Because the lens in damaged I don't have to send it back.

You have to be patient but because the price is that good it isn't a problem for me.

Again good service and good price.
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Phew, that was fast, and competitive!!!!

First time dealing with this company, and it won't be the last. Decided to order after reading site reviews. Price very competitve even with Amazon. No problems with order or delivery. Ordered on Wednesday morning 15/01, and in my sweaty palms by 1pm on Friday 17/01. Well worth the DHL charge. No problems with condition of goods,well packaged. No problem with Customs for VAT or other duties. Tracked all the way from pick up in Hong Kong to delivery. Wouldn't hesitate to recommend. Must look for something else to fill a space in the camera bag!!!
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Does what it said on the PACK

Order a Sigma lens on Tuesday night @ 9.30pm and it Arrived at my door in Dublin Ireland at 13.50 on Thursday can't get any faster than that. Got it for 570 here it 999.
I will definitely do business again.
Thank you for my order. The service has been amazing.
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the best prices and super quick delivery

the just do what they promissed, the prices are real prices no surprises afterwards and really super quick delivery from HKG to Europe within 48 hours by DHL
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eccellente, alta professionalità, onestà e sicurezza

Ditta molto affidabile, prodotti a prezzi convenienti, rimborso sicuro spese doganali se ci sono, velocità di consegna eccellente, massima trasparenza, massima disponibilità, prontezza e tempestività nelle risposte e nei chiarimenti, massima efficienza anche nel ritiro e nella sostituzione di eventuali prodotti difettosi, disponibilità anche per ulteriori sconti sul prezzo. Ho effettuato vari acquisti e sono risultati tutti eccellenti. Uno di questi era relativo ad un obiettivo risultato difettoso di fabbrica. La ditta venditrice ha immediatamente organizzato il ritiro del pezzo in questione tramite la fedex e ha proceduto alla sua immediata sostituzione con un nuovo obiettivo perfetto. Mi hanno assistito in tutta la complicata pratica di spedizione compilandomi i moduli doganali per la restituzione del prodotto difettoso, Un servizio impeccabile e altamente professionale senza alcuna spesa aggiuntiva e senza dovere anticipare somme di denaro.

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