inept, rude, slow and disorganised.

Have had nothing but trouble with this company.
3 weeks and many phone calls and the entire phone package has still not arrived.
Micheal called and left a number asking me to phone back and confirm the order. the number he left on my answering machine was wrong.
A week later i got an email saying the order had been cancelled. I called them and the girl who answered had to plead with Michael to help. He was being rude and arrogant and did not want to help.
The order was placed again. a week later the phone hadn't arrived as there had been 'crossed wires'. After many phone calls it was sent out the next day. minus the SIM card.
3 weeks later and I am still waiting for the whole package to arrive.
Their sales number is free, but customer services is premium rate.
This company is a sham. Don't go with them.

OneStopPhoneShop scammed me on the cashback coupons, losing me over £100. This was in 2006, and I am amazed how they can remain in business, pulling...

Really a very bad experience. My advice to everyone is to avoid this name and delete any email in your inbox coming from the onestopphoneshop. They are ripping people off. Their customer service is...

(For those of you who havent come across onestopphoneshop, they are a company who sells mobile phones with different networks. They are known vastly...

On the surface this looks like a pretty decent company - great offers, wide range, competitively priced and owned...

First my rating to this gang is BIG ZERO not one star.
I got with them 2 cntracts. I hadley got any cash back. I sent my cashback...

They dont pay their cashback claims and use the most pathetic excuses. I have sent the info they requested three times and they still send out bullshit letters that make no...

Excellent service and good communication. Many choices of deals. My goods arrived within 48 hours, all intact and in perfect working order. All goods came...

Bought this mobile as a christmas present for my daughter as she wanted this model and these guys were cheapest. The package arrived within 48 hours via DHL but inside the box had been...

Someone left a message on my phone asking to call him to confirm the order, when I called the number he left I discovered it was the wrong one so could not make contact. A week later I received an...