My experience of Online Bathrooms was good. My order was dealt with efficiently, & delivery was prompt.
Very pleased with my recent purchase from online bathrooms - excellent quality products and really good value for money. Excellent help from telephone support, and goods delivered on time. Wouldn't hesitate to recommend this company to others :)
I ordered a shower from this company and liked gthe idea that I could request what day it should arrive.
It was prompt delivery and very helpful driver who helped me to unwrap the pallett to check that all the stock was there.
Haven't seen it as a shower yet as I am waiting for the decorators to plaster the walls but on sight it looks amazing and well worth the money. I would definitely use this company again.
refitting 2 bathrooms and a cloakroom was working out to be very expensive. I took a look at Online bathrooms and managed to trim £2000 off the cost of our suites and they are the same quality and make as fittings I had looked at in our local plumber's merchant.
Everything arrived in perfect condition. I did make one mistake and ordered the wrong size basin, i could have sent this back but was a bit of a hassle. Conclusion was that with such a good saving one mistake or one breakage would still make this a great price.
No problems... Bit much to expect everything to be checked off the pallet within 20 minutes ( or else) it was all good, thought however if sending a 330 deep sink unit having a 330 deep toilet unit would have been better that the 300 we were sent, that said the advert did state 330/300 so I can't complain, all gone together nicely, the sink unit space is tight for plumbing.
I would recommend this company very highly. The lady I spoke to on the phone was extremely helpful and polite, the delivery of my item was on time (a novelty!), and the item was of a high standard, and I would definately use and recommend on-line Bathrooms again.
Very user-friendly website, easy to see what you were buying. Ordering was quick and easy. Tracked order and delivery was on time.
I needed a Connect Slow Closing Toilet Seat, after months of trying to source one. Online had one in stock, and SAM arranged for it to be despatched despatched immediately. Unfortunately, it arrived damaged but a replacement was organised by SAM straightaway and it came without problems. It is fitted and working.
Very pleased with quality and service , my bathroom looks amazing . Very helpfull and friendly staff . 10 out of 10 from start to Finnish . Will use again for daughters bathroom . Thank you .
Excellent, friendly service. No delay in answering phone calls. Speedy on-time delivery. First class product expertly packed at very competitive price. Well pleased and recommended. This should be good for a hefty discount on my next order.......
I bought my vanity unit for my sons bedroom after a lot of searching on line and got exactly what I was looking for at online bathrooms online at a fantastic price for superb quality and more important is came built not flat packed so I know it has been erected correctly and will last as long as I will ever need it to. If anyone was ever looking for bathroom fitting I would point them in the direction of online bathrooms
Staff at onlinebathrooms.com were very helpful and very knowledgeable on their
products. Ordering was completely painless. Excellent value for money.
Driver phoned to set delivery time and arrived on time, gave us assistance with
unloading, checking and storage, being senior citizens we found this invaluable.
Would have no hesitation in recommending onlinebathroom.com to anyone.
Very helpful staff
I purchased a sink with cabinet full shower tray and glass surround with shower mixer valve and shower head . I gave the staff my bathroom measurements and they worked out the tiles and ashesive I would need they also supplied grout.The service was second to none I would recommend this company to anyone five star service.
I was most impressed with the service and quality of goods purchased from Onlinebathrooms.com. Any anxieties I may have had regarding purchase without actually seeing the goods were quickly dispelled upon receipt of my order- delivered bang on time and very well packed (on its own pallet) to avoid damage in transit. I would have no hesitation in recommending Onlinebathrooms.com to anyone contemplating the purchase of high quality bathrooms products at very reasonable prices, backed by excellent service.
Good quality products but could sort out advice and delivery ordered a shower tray wanted to know where waste was as it wasnt shown on diagram asked when ordering i was assured twice once by their lady taking the order and once by their warehouse that the waste was at end top corner of the rectangle tray which was perfect for my plumbing,i was also emailed to say my order would be delivered on the 4th january but got a phone call saying it would be 7th january, so i called to check which and was told the 7th so i went work on the 4th came home early then driver called said he on his way. good job as the only person at home was a lady of 72.she could not have checked order as goods were so heavy,and on a pallet,with no help from the driver,dont they do anything now,just waited to sign ticket,i checked as best i could and guess whattray with waste in middle front,so i had to have all new plumbing to a different part of my house instead of the original area .so please a little more help and get a helpful delivery company
Can't believe how easy and quick the service is. I wish other companies were as helpful. A very big thank you to Kelly she was very helpful and had fantastic customer service skills. She was very helpful and had loads of patient whist talking me through my ordering. Customer service is excellent. All the staff are polite and really helpful. . Looked around for prices and Onlinebathrooms cant be beaten on prices. Goods arrived well packed and the courier company used were helpful and friendly. Goods have been fitted with no problems and look fantastic,
Will definitely recommend your company to family and friends
BRILLIANT BRILLIANT BRILLIANT what more can i say
I had a rather large order that I wanted to place so instead of blindly placing it online I decided to call the sales team. I spoke to a young lady called Sam who was very knowledgeable and very keen to help me. We agreed a package price and I saved £££. My goods arrived on the day that was stated and in perfect condition. They have since been fitted and look amazing. I am so pleased with the goods and the service provided and I wont hesitate to recommend this company to my family and friends. Thank you Onlinebathrooms for making a stressful event so easy on me!
When I placed a large (well over £1,000) order with this company they were friendly and helpful. They then informed me that one of my items was discontinued and offered me a refund. I had to source the item elsewhere, incurring extra delivery costs. It took a few weeks of chasing to secure the refund and, despite requests, no confirming email was sent to me. When I checked my credit card statement I saw that the refund had been reduced by about 6%. Their explanation when I rang them was that because I'd been given a discount for my large order I 'hadn't paid in full' for the item. I emailed the manager pointing out that the item in question was unlikely to have affected the discount and I had incurred extra costs sourcing it elsewhere, so would appreciate a full refund. After a week he still hasn't bothered to reply. Verdict: poor communication and lousy customer service.
After another supplier let me down, I came to Online Bathrooms for a quick turnaround delivery. I spoke to Sam and she was really helpful, quickly checking the stock of the items I needed and arranging with the warehouse for a speedy delivery. She called me back personally once she'd confirmed Online Bathrooms could fulfil the order and really helped me out. I'd definitely use Online Bathrooms again. Thanks Sam!
I think the sink, bath and toilet are good value for money especially as you get the mixer taps included in the price. I had concerns over the toilet as it is smaller than the one I took out but I had no need to panic as the toilet has a very powerful flush. I had a problem fitting the taps as the flexi hoses supplied leaked.!!!
This was a nightmare and I had to source new flexi hoses from wickes which were fit for purpose costing me £30 - £40.
All in all I am satisfied and believe the bath suite is good quality and looks quite expensive when all fitted nicely. I would buy again from these but check the hoses don't leak. ggggrrrrr.
When time is of the essence a company offering fast delivery when I ordered was key.
With excellent customer service and delivery timescales I was not disappointed with Online Bathrooms and would not hesitate to do business with them again.
My recent sink and mixer taps purchase couldn't have been easier.
Delivery was quick, with plenty of time given to visually check the items before accepting them.
The delivery guys even helped with the unpacking and checking.
Instructions for fitting and assembly easy to read.
Final fitted products look fantastic and I will definitely use you again.
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