Onlyminx reviews

Onlyminx reviews

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5.3
from 0 - 10
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39 Trustpilot review(s)
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Thieves!!!!

Ordered Christmas gifts from them, money taken from my account immediately, no goods have arrived. tried to email got a response stating the email could not be delivered, tried to phone got a message stating the number was unavailable. Will NEVER order online again.....I am gutted, have lost money i have worked hard for all year.........:(
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onlyminx.co.uk is a fraud company so avoid shopping there!

onlyminx.co.uk is a fraud company so avoid shopping there!
The very good price is attractive but you won’t receive anything from them.

I still haven’t received anything and I ordered July 1st and the money (£ 23,50) was withdrawed from my bank account July 3rd.
It is now almost 1,5 month ago.

They answered my first email July 12th and said:

“Hello Lene

The item should be with you in a few days, there was a mixup with the destination upon checking your tracking, this has all been sorted now.

If you do need anymore help regarding this issue or any other then please do feel free to email us using our help@onlyminx.com email address or call us on our customer service number 0845 544 1512.

Regards

Dean
Customer Service
Only MinX
www.onlyminx.com


Only Minx didn’t answer my next 3 email (sent July 22nd and 31th and August 7th) and they don’t answer the customer service phone either.
Now two days ago my bank calls me to tell me, that they have had for block my visa card do to two large withdrawals with a grand total of £ 1.060. The bank couldn’t see any company information so they blocked my card to avoid further withdrawals.
– Since I haven’t shopped online since my order at Only Minx I can only imagine…
Weird that the company only verified the good reviews on Trustpilot and that a lot of the ppl that gave a good review only made one review in total…
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Great for me

After I ordered from this company I read all these bad reviews and was thinking the worse. However my order turnt up 3 days after I ordered it and it said 3-5 days anyway, it was extremely well packaged and had to be signed for. BUT for some reason I could not get through to them via phone, so I don't think there is much customer service, and if there was a problem I think it would have taken a long time to resolve. For me it was a good experience.
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bogus company

ordered item 2 weeks ago. got e-mail to say item disatched and will receive in 3-5 days . no sign of it 10days on. wont answer phone or respond to e-mails.....
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NEVER GO THERE, IF IT WORKED BEFORE, IT DOESN'T WORK ANYMORE.

I've been framed too, my shoes never arrived, and it's been one month now. I can't contact them, I tried everything expect from the phone (I'm french I don't wanna lose anymore money.........), and their e-mail for customers service seems to be invalid. THIS IS A SHAME, REALLY.
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It's a steal!

The trouble is the theft was from me. Ordered some perfume as a gift paid for next day delivery by 1pm, item never arrived. Tried calling customer services only to keep getting voice mail. Then sent 2 e-mails no reply. My advice is stay well clear of this compamy.
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NOT AT ALL RELIABLE

I placed an order and has been 3 weeks now none of my products have arrived, even though I paid for my shoes to arrive within two days. I sent an e-mail and received a reply asking for my order number and now it has been over a week since I sent my order number and haven't received anything yet not even another reply, I do not recommend people to shop from here no matter how much I hate the person. This is a fraud company so please everyone be careful and avoid shopping here
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Shambles of a company

I ordered 2 red lacostes 75ml and after a week only one came in the box. I rung up to complain and all I got was a Vodafone voicemail service. I then took to the email and sent it away and got word back a week later to say another one would be sent . I waited one more week to no satisfaction before sending another email to which I still haven't got a reply. And every time I ring the contact number it comes up the voicemail. It is so frustrating I paid £55 for 2 products and received one . In my eyes is that not fraud ? I was duped with my money which by which looks a reputable company. Nearly a month later and still no aftershave. I hope no one else orders anything off this shambles of a company !
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Very slow delivery. No response from customer services

I ordered a bottle of perfume as a present for my mum's birthday. They offer free delivery on a 2-3 days delivery service which suited me (I was ordering a week in advance).

Four days after I order I received an email to say my order had been despatched and I should expect to receive it 2-3 days later (already too late for my mum's birthday). I emailed their customer support team to see what could be done.

It eventually arrived 10 days after I place the order. Customer services still haven't got back to me.

Next time I'll stick to the high street.
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Review by confirmed purchaser

Great service, good deal, top product

The very good price was what attracted me to Onlyminx in the first place but the website was very easy to use, the product arrived quickly and all in all it was a very good shopping experience. I will definitely use this company again.
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Review by confirmed purchaser

Fantastic service

Real good service, I placed my order late on Saturday evening and it arrived in a couple of days.
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Review by confirmed purchaser

Quality at bargain prices!

I found the brand I wanted, significantly cheaper than the high street, arrived quickly in quality packaging. I will shop here frequently and so will my daughters! Very very happy, thank you Only Minx :o)
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Review by confirmed purchaser

Cannot find fault with the service and product..

Fast delivery and satisfactory product. Whole experience trouble free.
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Review by confirmed purchaser

Ordered, delivered as requested. Very quick service.

Very good. Delivered promptly and as described. Would use again.
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Review by confirmed purchaser

hassle free, efficient service

I couldn't get it any cheaper and no delivery charge was an added bonus. Ordering was so easy and it was delivered in 2 days.
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Review by confirmed purchaser

First class service from a top class company.

Thank you for a speedy delivery, have no hesitation in recommending your site, will most definitely use again.
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Review by confirmed purchaser

Very good price, received quickly

Very good price and received quickly
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Review by confirmed purchaser

very fast sevice with a great smell

Very fast service and good products
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Review by confirmed purchaser

fast and seriuos

Incredible Shop. Very fast shipping, original product and courtesy
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Review by confirmed purchaser

Excellent fast and safe delivery.

I placed my order over a weekend and had received it by Tuesday. It was sent by a very secure delivery method and was packaged well. Brilliant!!

www.onlyminx.co.uk Details

About this company

Only MinX is a the only place you need for all your latest shoes and cosmetics at unbeatable prices, browse our range of 5000 products, with new products added daily...

Visit Onlyminx

Category

Onlyminx is ranked 89 out of 91 in the category Fashion Accessories

Onlyminx is ranked 25 out of 28 in the category

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