Opentip.com reviews

Opentip.com reviews

Good
7.1
from 0 - 10
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Quality products for good price

My order was processed and shipped in a timely manner. I love the youth valucap baseball caps. They are good quality and nicely priced especially the two on sale or clearance for under a dollar. The shipping is very high, but it stil works out to a good price if you order very inexpensive products. I'll probably order more hats in different colors.
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Great Product, bad customer service.

I ordered engraved flasks to give to my groomsmen at my wedding party. After receiving the flasks I realized that the engraving was incorrect. They were very well done however. After checking on the site again I realized that I entered the initials incorrectly. When trying to contact the Cust Service team, it was a nightmare. I just wanted to know if they could offer free engraving for my second order.

They do not have a working phone number, the "live chat" is rarely available, and after I did hear back from customer service it took them 8 and 4 days to respond to my emails.

Overall - they need to work harder on their customer service availability.
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Pleased

Great experience. Product was high quality and just as described. Shipping and delivery was prompt with zero issues. Highly recommended!
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Items were shipped quickly.

My order was shipped out the following day and arrived a few days after that. Overall, I am satisfied with my experience and would shop here again.
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Awful customer service

I ordered something for my sons 2nd birthday party. I ordered it on Thursday and emailed it them over the weekend because my order still said processing. They emailed me Monday to confirm my address! (What does that mean) now because they didn't get in touch with me until Monday they couldn't guarantee it would be here by Sunday.(even though when I ordered it, it said 2-6 days). Then they said I could expedite the shipping by paying over $36. We fought and they waived the shipping and said it would ship by Monday and be here by Friday. They also said that they would email my tracking information. I still didn't have it on Tuesday. I called and they said it hadn't shipped!!! (What do you mean, you said it shipped yesterday) they also said that it probably wouldn't be here by Friday. If they sent it, I couldn't return it. I cancelled my order. I then read my emails and saw they had emailed me. They said that we had a conversation yesterday(Monday) and because I wouldn't pay the expedite charges that it might not get here by Friday. (Not the conversation I had) I will never deal with them again!!!
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Great deal, great price, great service

This is my second purchase from open tip.com. At first I had concerns because their products were so inexpensive , but I has happily surprised to find out thy are the real deal! They offer Great deals at a great price with great service
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Quick service, timely shipping.

Very easy site to use. The item is exactly what we ordered. The seller shipped promptly and package was excellent!
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A business not honoring its word

I ordered a sofa set from Opentip.com because it offered the lowest price after I did a price research online. Two days later I got an email from them saying “we do not know the exact shipping fee until we get your ship to zip code” and asking me to pay $80 more for shipping, which was very ridiculous because I provided my address plus zip code when I placed the order online and their system calculated the shipping charge based on my zip code. If their system made a mistake, it was their fault. Why asking me to pay for their stupidity? So I told them I would not pay more and asked them to honor their price. Their response was they would not honor the price and later they cancelled my order. I have to say this company does not have basic business ethics. A business which does not honor its word is not an honorable business. Furthermore, I think it was fraudulent as they first deceived me with lower price to do business with them and later jacked up the price hoping I would pay since I already spent time on price research. In fact the backup store on my price research list increased the price a couple of days after I placed the order on Opentip.com. Eventually I bought the sofa set from that store because I did not want to do any business with the dishonest people from Opentip.com. Therefore, lesson is learnt and shared.
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"EXCEPTIONAL"

This is my first time dealing with OPENTIP, and there will be more business from me. I ordered a model ship, The "CONSTITUTION" , and I'm real happy with the model, the service and the quality, The shipping time was as stated, the packing was great. All in all,the whole purchase experience couldn't have went any better. In other words, everything was " EXCEPTIONAL"
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Didn't ship on time and didn't answer my emails. Customer service barely spoke English.

I placed an order for a product that opentip.com said would ship in 3-4 days. After the initial message saying my order had been processed, I received no other notification for several days. I e-mailed customer service requesting a status update and was told they would check with their warehouse for a tracking #, but received no follow up message. After a full week with no indication that my order had been shipped yet I decided to call them on the phone. Over a terrible static line, I tried to communicate the situation to a rep who spoke barely understandable English. I think I'll be cancelling this order and going with Amazon next time. They may be more expensive, but they are reliable.
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Very Legit site ! FAST shipping , Great Procduct

Im putting in a 2nd order right now. thanks for great service
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Great products, better than I expected and arrived in 3 days!

I was really happy with the products I ordered...the quality was incredible for the price and the shipment arrived really quickly...definitely would order from them again!
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opentip.com is the bomb

I really like opentip.com. They have quality product at a great price. I was quite shocked to see how quickly it was delivered. I will absolutly use them again.
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Great seller A++

easy to purchase, good pricing & quick shipment.
Will buy from again
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Best price / fast shipping

The shipping prices are really high, but the item price was so low it was still a cheaper way to go even with S&H! The product was a little lower quality than i was hoping for, but decent. I was hoping for a more sturdy cardstock & they are more lighter weight than cardstock. Cant complaine for the price.
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Picture perfect

Lowest Price online and shipped quickly. Will definitely use again.
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Amazing Thank you!

What a wonderful company not only did I find what I needed cheaper than any other companies out there the item was shipped very quick and looks amazing. I will continue to use you! Thanks
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Great Price, quality, and superfast delivery

I ordered 4 mandrels and the package was on my front porch 2 days later. I'm only one state away but I was really surprized.
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Not bad, if you're willing to do the research

I like the "Lead Rope 6'X 1/2Green/White Cotton( ITP-5512GW )" that I got. I ordered 5 and am pleased with the quality of them. The difficult part is in finding them and navigating the website. As a horse trainer I don't have time to just sift through thousands of items until I find the one I'm looking for. I agree that shipping & handling is a bit high at $15.59. But I was still getting about $2 off per lead rope I ordered from the store price, plus I wasn't going to have to shorten them since they were already the length that I liked.

I feel that if they made the site easier to go through and condensed some of the item that it would make using this website and company a whole lot easier for everyone.
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Rip Off!! Bait and Switch!!!

I ordered an exercise round half foam roller--or so I thought. I picked this roller because it was inexpensive and the advertised picture was of a completely (360 degree) round short roller. What I got was half a roller alright--I mean--a roller not halved in length--but rather halved straight through the middle the long way--basically a crescent-shaped thing. What I got was not what was pictured!! My bad--the written description was "half roller" which I understood to mean (based on the picture of the product)was a shorter in length roller instead of a standard length one--no way did I ever anticipate (based on the picture) that the "half" roller I would get was halved straight down the middle the long way--nothing like the pictured item!!.
I admit, I picked this company because it offered the cheapest price. $5 was a great deal I thought (I didn't realize when I placed my order that I was going to be ripped off for almost $15 of shipping costs for something that weighed almost next to nothing!!!) Imagine my shock when (after waiting almost 6 long weeks for this product), I opened the package and saw a crescent shaped, very porous blue material, flimsy thing which looked nothing like the photo of what I had ordered.
Let me say again--not only was the item not what I thought I had ordered, I was ripped off for shipping charges (almost 3x what the item's price was) and it took forever for the product to get shipped to me!!
My husband called the company to rectify our issues with the product--the customer service rep was no help at all--basically--we'd be charged a fortune to ship the product back and have it replaced with something that looked like what I thought I had ordered in the first place!!
Remember--you get what you pay for!! I was so excited to order what looked like a typical foam exercise roller for only $5.00. What I got was a $20 piece of junk!! Lesson learned!!

Opentip.com Details

About this company

Easy buy for better life. We pride ourselves on being able to offer premium quality products with irresistable pricing, broad selection, satisfactory services and secure shopping.

Visit Opentip.com

Contact information

Call us on: 781-583-7536
We live here: 101 First Street
02141 Cambridge
United States

Category

Opentip.com is ranked 879 out of 1033 in the category

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