Opodo reviewed by

Northampton, GB

3 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

£64 Credit Card Charge

I just booked a flight with Opodo and they tried to charge me a staggering £64 for paying by credit card. I managed to avoid the ridiculous charge by paying with debit card, but obviously I may be in trouble if Opodo or British Airways or Lan Chile goes bust before I take the flights. It's unfair that they would be force me to pay such a huge amount for a transaction that probably costs them £0.10 or £1. Why would they do that? Are they trying to cover themselves against refunds on cancellations? It's not promsing.

The reason the charge was so high is it was >£3000 worth of flights. If you were paying for a £500 flight by credit card it would be "only" £10. What a joke.

I have used opodo many times before and never had a problem with them in terms of email delivery of what I ordered, and the airlines always recognised the flights.

But I've never tried to change a booking or had any experience of customer service.
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