Opodo reviews

Opodo reviews

Low
4.5
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
7 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Pengemaskine...Opodo og Travellink opkræver gebyr for at du kan få oplyst gebyrer...

Jeg har bestilt og betalt en flyrejse til Indien til et længere ophold, som af tvingende omstændigheder må aflyses. Da jeg kontakter Opodo for at få oplyst, hvad det evt. vil koste af ændringsgebyr at ændre billetten til et kortere ophold, kan telefonisten ikke oplyse mig om dette, medmindre jeg indvilliger i at betale 259 DKK i personlig serviceafgift for at få oplyst ændringsafgiften. Uanset om jeg efter at have fået oplyst ændringsafgiften ønsker at ændre min billet, - vil de 259 DKK være tabt. De vil IKKE blive fratrukket den samlede udgift til en ny billet. Det er efter min mening bare for ringe service. Og dette burde have stået fremhævet klart og tydeligt ved køb.
Som en af de andre skriver her på siden, - så er der ikke problemer med Opodo.dk, - da de drives af travellink... Well, dermed gælder ovenstående altså også for Travellink.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

They steal money

I booked a ticket, paid for it and received an email confirmation. When I arrived to the airport, they told me that there was no seat booked for me, and I had to buy a second ticket.
Never use their website for booking anything!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Humbug foretagende

Jeg brugte den franske Opodo, men så vidt jeg kan se fra Trustpilot review og andre kommentarer på nettet, er det same svindel koncept de bruger I alle landene. Så her har I den engelske version af vores oplevelser.
Before I bought our airline tickets Marseilles-Istanbul-Bangkok and back, I checked prices with Opodo and a couple of other agencies. The prices were pretty much the same but as I had been told that Opodo was a big travel agency with offices in many countries, I decided to buy thru them. What a mistake……
Before I bought the tickets, I managed to get thru to a lady on their phone number – with a lot of patience. I wanted to know whether I could reserve our seats when I bought the tickets. I was told that I could do that thru their “service après vente” that I would get access to after buying the tickets.
So I bought the tickets.
I received immediately an e-mail confirmation. In that e-mail I was told that I would receive an e-mail with details about the e-tickets within 48 hours. The also said that I had to check my SPAM mail as the e-mail risked to end up here.
That was the 27th of April 2013. So far I have received nothing – and I have been examining my SPAM.
I have contacted them 10 times with questions about e-tickets, seat reservation and a couple of other thing using their official contact form.
I have never received an answer. But I have a copy of text, date and time of every contact form sent.
I have sent a letter to the English European Headquarter with a copy to Opodo in Bordeaux – recommended. I have received the delivery confirmation – but no answer.
I my recommended letter and the last contact form I stated, that I had completely lost confidence in Opodo, and as they refused to answer to any questions I demanded that the cancelled my command and reimbursed my money – which was, of course, lifted from my account the day I ordered the tickets.
No reply, no money reimbursed.

What do you call such a company? I know the name I would use.

My advice to you: never ever use Opodo.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Alt var i orden

De billigste priser, fik købt billetter i september, skulle bruge dem i december, der gik som det skulle, ingen problem, er tilfreds
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Aner ikke om man er købt eller solgt

Af ukendte årsager siger Opodos hjemmeside (tilsyneladende samme firma som Travellink) at mit betalingskort ikke er accepteret. Da jeg starter bestillingsprocessen forfra siger hjemmesiden at jeg allerede har gennemført købet.

Opodo er umulige at få fat på pr mail eller telefon - telefonen er kun åben 2 timer pr dag, 4 dage om ugen.

Så nu aner jeg ikke om jeg har en billet. Og jeg har spildt en masse tid med at rode med det.

Spild ikke din tid på Opodo.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Havde svært ved at bestille og valgte en anden web-side

Det skal straks siges at jeg ikke har gennemført et køb hos opodo.dk, og derfor burde jeg måske ikke skrive her?

Jeg forsøgte at bestille da opodo.dk var blandt de billigste listet for et flyvetur med Condor, men da jeg ville betale med kort sagde den jeg skulle vælge "Dankort" i dropdown-menuen på trods af at der ikke var dette element i dropdown-menuen. Jeg forsøgte så NemID betaling, men NemID's java fik min browser til at crashe. Der var "kun" 8 kroner gebyr på kredit-kort betalingen, men det hjælper jo ikke hvis man ikke kan betale.

Man har på fornemmelsen at de vil lokke en fra kreditkort til bankbetaling som vel er mere fordelagtig for dem.

Det er måske lidt synd at give dem en stjerne, nu når jeg rent faktisk ikke har gennemført købet!?
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

For nemt...

Opodo.dk behandles af travellink i norden, så ingen problemer med noget som helst... nemt og billigt...

Is Opodo your company?

Get to know your customers. Simply claim your company now. Get real customer insight and respond to your reviews. It's free.

Claim this company Learn more

Is this your company?

Try out Trustpilot's exclusive tools for gathering reviews-- get started with our Kickstart service! And remember, it's absolutely free to respond to reviews. Learn more

Claim this company

Opodo Details

About this company

Opodo tilbyder billige rejser till hele verden. Book billige fly, flybilletter og pakkerejser hos Nordens førende rejsebureau.

Visit Opodo

Category

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.