I had made the assumption they were based in the UK & was disappointed & somewhat worried when I realised my goods were to be sent from Germany. Shouldn't have worried at all, arrived in very good time, with clear on-line tracking. Boxes were quite battered, but good inside OK. Great prices, easy transactions & quick delivery, what's not to like :-)
As I needed a new set of winter tyres, I did some research on where to buy them from. Oponeo were offering the best price I could find, so I ordered from them.
Their selection of tyres is very comprehensive. When I placed my order online, I made a mistake with the delivery address, so I spoke to someone at the Oponeo UK office and he dealt with my issue in a courteous and efficient manner (nice chap as well!). During the shipping process I received emails detailing where my order/tyres were with tracking details. They arrived on time and are exactly as ordered.
Having had such a successful experience with Oponeo, I then bought some tyres for my wife and my mother. A colleague at work is also about to buy from them.
After a very frustrating experience with Mytyres trying to get me to pay by bank transfer, I ordered 4 Nokian SUV 3 215/60/17 winter tyres last Monday via credit card over the internet. They arrived very promptly on the Thursday all nicely shrink wrapped. Superb. The prices were also better than Mytyres. Cannot recommend Oponeo enough and will use them again, but not the other shower.
This is the fifth time I've used Oponeo for a motorcycle tyre. The website is easy to use and the prices are excellent, as is the delivery. Tyres usually arrive in 3 days from order (depending on time of day). Excellent e-mail communication throughout, with a tracking number so you can follow the progress of the order literally every step of the way, even down to times when it is collected or dropped off at various points. The tyres have always been of recent manufacture as shown by the date stamp on the sidewall, so these are not old stock that have been laying around somewhere. Will definately use them in the future and would happily recommend them to others.
The Prices and online experience were great, but when 2 of 4 tyres arrived a week later, at a cost of approx £750, the other 2 tyres are nowhere to be seen. I didnt get any tracking email notifications, nothing.
I sent an email to customer service, no response, so 2 more days pass and I phone them. No apology was offered. I was told that the courier may have lost the consignment or the label might have come off. Ok mistakes happen I can live with that, but when I was told I would be called back the following day by 14.30 I have still not received a call or any other form of communication.
In all honesty, Mytyres who I've used many times before were a lot slicker than this, they might have been more expensive, but I'll probably use them next time.
Ordered 2 x 235/40/R19 winter tyres from Oponeo, after trawling the online retailer's. I found Oponeo the cheapest by some margin and placed an order. Tyres arrived by Courier within 4 days of placing order. Excellent e-mail communication throughout. I would recommend this retailer.
I ordered and paid for four winter tyres one evening. I fully completed the order and made payment via Paypal. The next day they rang me to say there had been a 'system error' and they needed to cancel the order and re-enter it to make it go through properly. I said that's fine if the price is the same, but instead they had put the price of the tyres up £27 each and wanted to charge me £108 extra!!
Shocking practice and behaviour. If you make a mistake then treat the customer as a customer and honour your mistake. Or is it just shady practices?!! Be warned!
I will never buy from these people again, I'd advise you not to either.
Well I trawled the net, to be honest I have never heard of openeo. So I did the delayed paypal payment thing and hay ho they tyres arrived and are now on my landcruiser. They are good on price and delivered fine.
Ordered my winter tyres for the first time from Oponeo on Sunday evening. Their website gave me 5-6 working days for delivery. When the parcel arrived on Wednesday at 11am I thought it must have been another delivery. To my surprise I found a stack of neatly packed tyres at my work reception area: 4 new Nokian tyres with correct speed rating! Wow! Superb speed of delivery! Would recommend and definitely buy again.
I ordered two tyres ,and they were dispatched as soon as funds cleared. I was kept in the loop about the order, and the tyres were delivered when oponeo said they would. On top of that, they were also cheaper that their competitors. I couldn't ask for more.
On the basis of many positive reviews of Oponeo, I ordered four winter tyres at a cost of £620. Two tyres were delivered 5 days later but the remaining two did not arrive. Oponeo initially only responded by saying that my order had been delivered. After several emails they admitted a delivery error and sent the rest of my order with an apology and discount as compensation. I didn't have a good experience but I would buy from Oponeo again bbecause their prices are so competitive.
Check this company's prices before you look elsewhere. Excellent price, very fast delivery, superb after-sales service. Need I say more? I will certainly be using them again and have already recommended this company to colleagues and friends. Check them out you won't be disappointed.
Bought a set of winter and a set of summer tyres from oponeo. I researched the best tyres, and then searched for the best prices (including delivery charges). Oponeo came out as the best price and they had free delivery. Arrived within a few days, kept up to date with progress by regular e-mails. Had to call them as I had made an error with my address details, and they were very friendly, helpful, and made the correction. Will definitely use again, and have already recommended to others.