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If you pay the deposit then change our mind in the agreed timeframe you will have to wait 28 working days for you deposit to be returned - not good - think carefully before your part with your money. I cancelled my treatment in the agreed time zone on the 3rd July and was told today I will not get my deposit back until 12th August. This is a terrible service and I have now lost faith in this company and will not be dealing with them in the future. They do not tell you this when they take your deposit and I think they should, why do they need to keep my money for nearly six weeks.