Optimax Laser Eye Surgery Specialists reviews

Optimax Laser Eye Surgery Specialists reviews

Excellent
9.1
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Review by confirmed purchaser

Fantastic Service!

I would recommend to anyone having their eyes done at Optimax well worth it and the staff are so nice and professional.
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Waiting time is awful !

Took my daughter to the Southampton branch for a 10 to 2 appointment .We are still waiting as I write this at 20 to 5 !
I'm sure once she's had the treatment everything will be fine,however I couldn't help but notice the number of complaints in their 'comments ' book regarding their time keeping.
As I've sat here I've watched many people come in for treatment and most of them look nervous and I'm sure the last thing they want is to be kept waiting 3 hours before they're seen
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Review by confirmed purchaser

One of the best decisions I have taken in my life by going to Optimax!

I couldn't stop the alarm clock in the morning without putting my glasses on first. Contact lenses have always been a pain, especially when I already have dry eye problem. It is a big risk, I always thought and never had the guts to even visit the clinic for an initial assessment. I overcome the fear and took the step to get it done. Let me tell you, it was the best decision in my life and I am glad that I had the op. I can now see clearly, better than before with my glasses on. Optimax doctors,receptionists, nurses and their head-office customer service representatives were out of this world. They were so helpful all the way from the assessment to the after care appointments. I could not thank them enough. They were very thorough and helped me understand every single steps. All I can say is that I wish I had it done years ago. Being able to see everything without specs is amazing! Once again, thank you Optimax, please continue doing the excellent work.
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Review by confirmed purchaser

Better LATE than never

I have thought about having it done for ages and have even been for a consultation a couple if years before I've had it done. I can honestly say it is the biggest life changing ththing I have
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Review by confirmed purchaser

It is exciting to see a real world by naked eyes without the need of glasses.

I am not going to write the difficulties that I faced in the first week but the happy experience that I gain after all until now. Because I believe that the need of something vital, you shall scarify of something no important. For instance, I was wearing glasses every where I go to. There are some horrible problems that I got of wearing glasses at that time like a headache behind every eye every month. However when I did the surgery, that headache disappeared apparently if not would be partly.

So, in my opinion, whatever the consequences in the beginning of healing process after the surgery you might feel, if you see the results by seeing things by the eyes you would not think about it even in your dreams, then in this case that is the good impression and satisfaction.
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Review by confirmed purchaser

From first consultation to final sign off I couldn't have been treated better.

I had been thinking about having laser surgery for a long time but had been very apprehensive. However I finally plucked up the courage to go for a consultation. From start to finish I was placed at ease and treated so well. I am delighted with the results of the surgery.
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Review by confirmed purchaser

Optimax initially wouldn't laser me, but I'm so glad they didn't!

Before having my eyes lasered the service I received from Optimax was brilliant. The procedures were explained clearly and my eyes were checked thoroughly. I was given an appointment to have LASEK surgery. I had been told my eyes were only suitable for this procedure. When I turned up to have the surgery they checked my eyes but refused to carry out the surgery that day because my eyes were still too dry. I had worn contact lenses every day for at least ten years, for about 15hrs per day and could feel that my eyes were dry, despite wearing premium lenses. I am so pleased they refused to carry out the surgery because when I went back for a later appointment to see if they could proceed with surgery, my eyes had become less dry, as I had not worn the lenses since the last appointment, and I was now able to have LASIK surgery, which has a shorter recovery time. The worst part was waiting in the surgery room with eye drops in waiting to be operated on. I was petrified, but had no reason to be. The procedure was pain free and over fairly quickly. I could see lights & smell burning briefly. The anticipation of surgery was far worse than the surgery itself. I had been worried that my fantastic short sight would be affected, but it hasn't and I now have better than 20:20 vision. I would recommend Optimax to everyone and have recently encouraged a friend to make an appointment. Go for it!
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Review by confirmed purchaser

Great service with very friendly staff

The staff made me feel less nervous about everything. All checks done before and after made me trust them with the procedure. Would definitely recommend them.
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Review by confirmed purchaser

You need to experience the difference to understand it.

6 months on from treatment and my eyes are better than 20:20, even at 42 years of age.
It is well worth having, and on the spread payment system very affordable.
A well as the benefits of good vision with no hassle, overall when compared to the disposable contact lens that I was using I am expecting this to cost me less within 5 years. Win-Win all round.
Areas Optimax could improve on - as I went through the healing process I was not always sure that things were always right. Optimax were very good on the phone but I think that they could have done a better job to manage my expectations and understanding before I started. This is the only reason why I have marked them down a star.
As I still play contact sport I had LASEK and would recommend it to anyone.
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Review by confirmed purchaser

First class!

It took me five years, and a lot of procrastination, to make the decision to have Laser surgery. The only regret I have is not getting it done sooner! Optimax in Glasgow were amazing, so reassuring and helpful at all times throughout the process. Their personal, polite and friendly service was first class.
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Review by confirmed purchaser

Great service and fantastic results.

I am really happy with the results and the whole experience was a positive one. The staff were all knowledgeable and very kind, The treatment was painless and quick.

My only problem with Optimax was that tho I was last appointment of the day I was still called in at 3 although my operation didn't occur till just before 8, so I had to sit and watch 6 people go in and out before me. And it drag quite a bit.

Overall a good experience and fantastic results. Just wished I had done it earlier in my life.
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Review by confirmed purchaser

No regrets, best decision ever!

I wish I'd gone to Optimax sooner. I wore glasses and contact lenses since an early age and disliked how much I depended on them. My glasses would be the first thing I reached for in the morning just to get to the bathroom!
Optimax were very helpful form the start to the end and the aftercare was brilliant. I had regular check up's to make sure everything was still ok and then I was discharged; and I have 20/20 vision.
My old prescription was -5.75, and it's now amazing to wake up every day and not worry about putting in contact lenses. I still have moments when I think 'WOW'! I appreciate my eyesight so much and am so pleased I had the laser eye surgery done.
Another great thing is freedom on holidays and not having to wear glasses or lenses around the pool- after an hour my eyes would sting, so I would take my lenses out but then not be able to enjoy the views. Now I don't have to worry about that and I can see everything clearly.
It really is one of the best things I have ever done, and I would definitely recommend it.
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Review by confirmed purchaser

Very good all questions answer very happy

All staff very helpful an nice. Everything was understood was very pleased with my service.
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Review by confirmed purchaser

Well worth it!

I would definitely recommend it. The procedure and the 12 hours that follow it can be described as unpleasant at worst. Be realistic though. It takes a while to adjust and the first week or so can seem a little frustrating. Also listen to the warnings about dry eye. They are real and it does have an affect, but in my opinion the dry eye from the surgery leaves you with less discomfort and inconveniences than contact lenses so it's still well worth it. Laser eye surgery is amazing but it's not a oracle! So just make sure your expectations are realistic and you won't be disappointed!
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Review by confirmed purchaser

Scary but worth it

Overall I am very happy with the results from Optimax. The staff were very freindly and calming, setting my nerves at ease on the day. The surgeon was freindly and answered all my questions, made sure I understood the process and the possible results. With both my eyes being around the -5.00 and with asigmatisms of around 2.00 in each eye I would be happy to get the prescription down to -1. The end result was a mild astigmatism left in each eye (0.25), my left eye had no prescription left, right eye +0.25. This is amasing to me, I am exstreamly happy.

My only upset with the whole process is that during the actual surgery the surgeon after confirming my name, prescription and to look at the light for the laser, did not talk to me again (I had Lasik). This meant that I never knew what was happening, when I was about to have my eye touched-which resulted in me jumping everytime she did. It would have been better and more calming for me to have had some form of running commentory as to what was happening. I had read up on the procedure so I could guess that ok this must be the clamp being applied, this must be the laser to cut the flap, now she's lifting the flap etc. It was still off putting, espcially as the surgeon and nurses were having general chit chat about how their journey was into work, I felt like I was in the way. Thankfully your in the room a matter of minutes so I was able to keep my panic under control long enough to get though the process.There is something very un natural about having your eyes worked so someone talking to me would have helped me to stay calm. Especially when the surgeon had problems getting the suction ring on one eye and the flap down on the other eye. I lay there in silence panicing when a nurse could have just spoken to me about anything and I would have coped better.

Even with the above I would recommend it, it was painfree, over so quick you can control your fears and get through it. Now to be able to see glasses and lense free was worth the process and the money. I'm only 6 months down the line so can't say anything about how stable my sight is long term but so far I am happy.
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Review by confirmed purchaser

Wished I had it done years ago

I debated for many years before having the treatment done, I had my initial consultation at Liverpool Street, London. Everything was explained fully and I was given an information pack to take away, I was not asked to sign up there and then but was encouraged to read all the information provided before deciding if to have the procedure done. I went home read through the information and decided to call the next day to book an appointment, my treatment was to take place at Finchley Road, I arrived on the morning and completed the questionnaire and had some initial tests done, the staff was concerned that I was on my own as you are meant to gave a companion with you to assist you on your journey home I explained that my husband would be arriving to collect me and the staff then relaxed, I then spoke to the consultant who explained the procedure fully, I then had to complete a questionnaire which ensured that I fully understood what was going to happen, at every step of the way I was keep fully informed by the consultant and all of the nursing team. The treatment was slightly uncomfortable but not unbearable, the next couple of hours I had mild discomfort but was bearable, I didn't even have to use the pain killers that I was given, the aftercare is extreamly important but easy to follow. At each subsequent appointment I have received a very warm welcome from all the staff and I would defiantly recommend this treatment.
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Review by confirmed purchaser

Better than HD sliced bread!

This is one of the best things I have ever done! The consultations were very thorough and informative, however I must admit I wasn't quite sure of what to expect from the actual procedure, but I now feel that it was for the best as it may have put me off slightly, and I'm so glad it didn't. The only pain I experienced was a couple of hours after the operation when the anaesthetic wore off and it was like an intense stinging feeling (like chopping onions). This was quickly rectified with simple paracetamols. I was able to see pretty well the next day and had better than 20/20 vision by the day after. The aftercare was also spot on and the instructions for using the drops etc was clear and easy to follow. I haven't looked back since.
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Review by confirmed purchaser

excellent staff and aftercare

Optimax staff are helpful and friendly. Although my operation went ok, I didn't get the outcome tthat I wanted but I have got to go back to see if I can have the operation done again. Not looking forward to that but never mind. Cant fault the aftercare. Did recommend to a friend who has also had the op done and she seems to be doing well.
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Review by confirmed purchaser

Excellent service

I have had the best service from Optimax from the beginning to the end. Post op care was meticulous and staff were fantastic and friendly. Would recommend optimax to everyone!
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Review by confirmed purchaser

Life changing

It really is quick, painless and it has completely fixed my sight! I wore lenses and glasses for years but not anymore! I've got 20/20 vision now ... It's amazing!

Optimax Laser Eye Surgery Specialists

Free Suitability Consultation

Book your FREE consultation at one of our 30 clinics Nationwide to find out if you are suitable for Laser Eye Surgery. There are other alternative treatments to Laser Eye Surgery available if you are not suitable.

Transparent Prices, No Hidden Costs

Optimax offers a variety of treatments to suit your needs and preferences. Our aim is to make the most advanced treatments affordable while maintaining exceptional standards of safety and medical care. We are now able to treat almost every prescription and our Best Price Guarantee offers you the best value in the UK.

Comprehensive Aftercare

At Optimax your care doesn’t stop after your treatment - we provide you with all necessary aftercare and monitor your vision at every stage, free of charge, until you’re discharged.

Optimax

Optimax is one of the UK's leading Laser Eye Surgery specialists. We have 30 clinics around the UK and have performed over 350000 treatments since 1991. We specialise in IntraLase Wavefront LASIK Surgery, LASEK Eye Surgery, Cataract Treatments and Implantable Contact Lenses Treatments.

Visit Optimax Laser Eye Surgery Specialists

Optimax

Call us on: 0800 093 1110
We live here: Clinics Nationwide
United Kingdom

Category

Optimax Laser Eye Surgery Specialists is ranked 9 out of 21 in the category

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