How many times can a site of a company who are supposed to be as big as orange, spend so much time unavailable??? I have lost track of the number of times I have wanted to check my account details, look at potential upgrades for my mobile, etc only to find "this service is unavailable" or other such errors on the site.
It has actually led to me just cancelling my orange mobile contract, along with the fact that as a "valued customer" I was offered absolutely nothing and I was able to get much better deals as a new customer elsewhere.
For a site that is there for customers to access their accounts, availability is VERY important and for that reason, I cannot rate the site more than 2 out of 5
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