i bought a pay as u go mobile for my daughter and also a £10 top up voucher, i had to ring to register the phone and sim and i was told the voucher would take 4-6hrs to be added on. 4 DAYS and 8 phone calls later, i am still no further forward....i asked to speak to the line manager and i was put on hold for a further 20mins only for them to cut me off and again i had to ring back.... its cost me a total of £22 in calls and at present i am waiting for the manger to call me back (very much doubt he will!!) this is the worst mobile company i have ever had to deal with, my daughter is very upset as this is her first mobile and she was over the moon when she opened it on her birthday, as yet she hasnt been able to use her phone. i will never ever use this company again, i only wish i had bought a different ohone on a different network, im going to get the phone unlocked and put her on a different network.. absolutely disgusting..
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