I have left Orange after 13 years as a customer. I had been without a signal at home for over three weeks. I had to use my BT landline to contact them as I had no signal at home. This increased my BT phone bill by over £25. I have eventually had an acknowledgement of two emails from CEO's office whom I contacted after two weeks. I had so many promises broken by staff who were supposed to call me back, the signal was always OK at home until they joined with EE and T-mobile. The staff in India are an absolute joke and were rude, surly and hung up on me. If I could have rated it lower than 1 star I would have done. I am now with O2 with great customer service and a functioning phone beside me on my sofa, Great signal. Thanks O2. Orange should be struck off or something!!
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