I can not recommend this company enough. The service was so quick and easy , within 4 working days I had received my bag, had it tested and received my cheque! & they gave me the full value they quoted me despite it having a few scratches! Wouldn't hesitate to use again.
I sent my Phone through special delivery on 31st Aug which reached them the next day and was duly signed and collected by someone. When I contacted EE, they said they haven't received it and asked me to send the tracking number. After a couple of days, they came back saying it was delivered to an old address which has now been relocated but they have a post redirecting system in place. On further investigation , they came to back to me saying it was collected by someone whom they don't even know and told they will need to get in touch with the post office. Since then they haven't got back to me inspite of me sending them numerous emails. Tried to even call them and looks like number seems to be incorrect. They have such a pathetic service. Will never use them.
Absolutely disgusted with the "service" ive received so far. Sent my handset 9 days ago via special delivery (9th), tracked as being received 8 days ago, didnt receive a confirmed valuation by three days later (13th) so telephoned to be advised that they had taken over a company and as such were dealing with some of their problems. Offered to pay the full price originally offered even before seeing the handset to help with clearing payment quicker. Advised payment would be processed on the 13th, to go into my bank very latest Monday 16th. Still no payment so telephoned to be told they would definately process it on Monday, no payment Tuesday 17th, so guess what, yes, telephoned again, to be told "so sorry we didnt do a payment run yesterday, but its definately on the list to pay today".
Wednesday 18th, am told that payment still hasnt gone through as there is a problem with financial transactions their end, and mine is one of many that hasnt gone through properly? I asked when they knew about this problem, and was told Monday!!! (I am speaking to the same person today as on Monday!) asked for my handset to be returned to me asap, told I cant have special conditions, and WHEN they have found my handset, they are to return it within their contract of 5-7 working days!
I dont even know if I will ever receive my handset back, or when I do, if it will be in the same condition as I sent it in.
It couldn't be easier......register the handset, stick it in the envelope, take it to the post office then check your new bank balance in a few days time....simples
I felt I got a fair price for my iPhone. the start button did not work so the offer was fine by me.
Got money into my account a couple of days later!
This is not the first time I have used them and I presume not the last!
I had a box full of chargers and old mobile phones - I was so glad to be able to recycle them and not contribute to landfill. Also, even better, I received payment for two of them. Excellent! Would definitely use this service again.
I used this service to recycle my old mobile after my upgrade. The value given for the phone was the best price offered from all of the similar mobile recycling services that I checked out.
I was given the full value of the phone although I expected to be offered the second tier of 90% of the value.
It was a quick, efficient service, (around 1 week in total) from agreeing to send my phone to receiving the money in my bank.
Excellent, I won't hesitate to use it again and will recommend them to anyone.
Selling my old phone through Orange Recycle was quick and easy and I was very pleased with the price I received. I was able to make the deal online and then follow the clear instructions for sending my phone. I received the money into my bank account within days.
Received exactly the amount they quoted me - which was great.
My only gripe is that my phone had a red flag status against it so it could not be processed until it had been removed - this was not their fault, however, they never contacted me to advise me about this. I only found out about the status when I contacted them after two weeks of not hearing anything. From this point forward I managed to resolve the issue in a couple of weeks. Overall , they were very prompt in their email responses and the matter was resolved satisfactorily - so I would use them again.
after searching around my local area and getting prices for my phone,which was only 4 weeks old,was dissapointed with the offers made.orange recycle was the best deal around.i had no problemsthey posted me a pre paid jiffy bag i returned it and within the week my money was in the bank.highly reccomend orange.
Straightforward no nonsense got what they offered, no quibbles. Highly recommended. Never trust cash4phones. Ripoff
Sent in my Xperia Arc valued online at £53. Got tested and told I would get full amount. However only £29 was put into my account.
I phoned up and a very nice lady looked into it for me. Turned out it was an error their end and the rest of the money was in my account within 2 days.
Would definitely use again and my thanks to them
it was a very simple process of entering my details and getting a value for my phone.
the packaging arrived the next day and I got a cheque in the post the day after I posted the phone to them. Very quick and efficient.
Best phone recycling service I have used. I looked at all the recycling companies online Orange offered the most flashback so I went with it. Within two days I received a small box to place my used phone in with a postage paid bag to post it onto Orange, it took two days for them to email me with their final offer, once I accepted their offer it then only took two days for payment to reach me. So all in all Very pleased:-) Definitely use again.
The whole process was very smooth without any complications. From receiving the packaging to send my phone off in to receiving the cheque, there was constant communication and it was a very efficient process. I will certainly use this service again and would have no hesitations recommending other people to use this too.
Very simple to get get the phone to them and for the money to arrive in my account…wasn't impressed by their grading system.I personally after reading it classed my handset as 80%,it wasnt 100% as the iPhone had a crack in the rear bottom corner.they originally offered me £100,I knew it wasn't mint but thought £80.
They offered me £60 and because they already have the handset like myself I couldn't be arsed requesting it back so just took the offer!
So glad I decided to sell my old mobile using Orange Recycle. Excellent service, did exactly what the emails said they would. Received money straight into my Bank within a couple of days. Brilliant! Thanks so much. Definitely recommend and would definitely use again :-)
I had a iphone 4s that I no longer needed and when Orange sent details of their recycle scheme I took advantage of it. The process was very smooth and the money was placed in to my account quickly after they assessed the phone. I could probably have received more money by advertising on EBAY but this was far simpler.
I am an orange user and had tended to keep all my old phones. Finding someone who would recycle them properly, and in some cases give me money for them was most useful. I would always use them and commend them to others.
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