Orange Recycle reviews

Orange Recycle reviews

Good
8.6
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
1256 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Brilliant!

I can not recommend this company enough. The service was so quick and easy , within 4 working days I had received my bag, had it tested and received my cheque! & they gave me the full value they quoted me despite it having a few scratches! Wouldn't hesitate to use again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Horrible service....New address not updated in the email confirmation

I sent my Phone through special delivery on 31st Aug which reached them the next day and was duly signed and collected by someone. When I contacted EE, they said they haven't received it and asked me to send the tracking number. After a couple of days, they came back saying it was delivered to an old address which has now been relocated but they have a post redirecting system in place. On further investigation , they came to back to me saying it was collected by someone whom they don't even know and told they will need to get in touch with the post office. Since then they haven't got back to me inspite of me sending them numerous emails. Tried to even call them and looks like number seems to be incorrect. They have such a pathetic service. Will never use them.

Balaji
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

EE now taken over - Utter Disgrace DO NOT USE!

Absolutely disgusted with the "service" ive received so far. Sent my handset 9 days ago via special delivery (9th), tracked as being received 8 days ago, didnt receive a confirmed valuation by three days later (13th) so telephoned to be advised that they had taken over a company and as such were dealing with some of their problems. Offered to pay the full price originally offered even before seeing the handset to help with clearing payment quicker. Advised payment would be processed on the 13th, to go into my bank very latest Monday 16th. Still no payment so telephoned to be told they would definately process it on Monday, no payment Tuesday 17th, so guess what, yes, telephoned again, to be told "so sorry we didnt do a payment run yesterday, but its definately on the list to pay today".
Wednesday 18th, am told that payment still hasnt gone through as there is a problem with financial transactions their end, and mine is one of many that hasnt gone through properly? I asked when they knew about this problem, and was told Monday!!! (I am speaking to the same person today as on Monday!) asked for my handset to be returned to me asap, told I cant have special conditions, and WHEN they have found my handset, they are to return it within their contract of 5-7 working days!
TOTAL JOKE
I dont even know if I will ever receive my handset back, or when I do, if it will be in the same condition as I sent it in.
Never again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great to deal with

Great service, very easy to use and I was very happy with the valuation of my phone.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great Service great price

I can whole heartedly recommend them.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

brilliant for turning unused phones into new shoes!!!!

It couldn't be easier......register the handset, stick it in the envelope, take it to the post office then check your new bank balance in a few days time....simples
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Quick way to get cash for your phone

Good service took longer than I thought to send bag out to send phone back, about 3 days from request. Great quick service otherwise would definitely sell phone through Orange again
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Really quick and efficient service

I felt I got a fair price for my iPhone. the start button did not work so the offer was fine by me.

Got money into my account a couple of days later!

This is not the first time I have used them and I presume not the last!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Quick, easy and efficient.

very easy to access site and negotiate through it.Quick service with mobile follow up...No quibbles and money in bank in 3 days.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent service

Clear and conscise. Given the amount that was stated and recieved payment exceptionally quick, within 24 hours.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Good quick service

Would of been five of the price was a little better but other than that a very quick service
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Brilliant

You were rally good and kept me up to date with the whole process
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Recycle Not Landfill!

I had a box full of chargers and old mobile phones - I was so glad to be able to recycle them and not contribute to landfill. Also, even better, I received payment for two of them. Excellent! Would definitely use this service again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Quick, easy, great price. Would use again.

Quick, easy, great price. Would use again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Well worth using

I had some doubts before trying your scheme, which were dispelled by it's success
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Easy

Really simple to carry out the transaction.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent, fair service.

I used this service to recycle my old mobile after my upgrade. The value given for the phone was the best price offered from all of the similar mobile recycling services that I checked out.
I was given the full value of the phone although I expected to be offered the second tier of 90% of the value.
It was a quick, efficient service, (around 1 week in total) from agreeing to send my phone to receiving the money in my bank.

Excellent, I won't hesitate to use it again and will recommend them to anyone.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great bonus to be able to sell my old phone!

Selling my old phone through Orange Recycle was quick and easy and I was very pleased with the price I received. I was able to make the deal online and then follow the clear instructions for sending my phone. I received the money into my bank account within days.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Decent service but with some hitches

Received exactly the amount they quoted me - which was great.
My only gripe is that my phone had a red flag status against it so it could not be processed until it had been removed - this was not their fault, however, they never contacted me to advise me about this. I only found out about the status when I contacted them after two weeks of not hearing anything. From this point forward I managed to resolve the issue in a couple of weeks. Overall , they were very prompt in their email responses and the matter was resolved satisfactorily - so I would use them again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

brilliant service!!!!

after searching around my local area and getting prices for my phone,which was only 4 weeks old,was dissapointed with the offers made.orange recycle was the best deal around.i had no problemsthey posted me a pre paid jiffy bag i returned it and within the week my money was in the bank.highly reccomend orange.

Orange Recycle Details

About this company

We accept phones from any network and have been recycling phones for our customers for longer than anyone else in the U.K. To date we have processed over 20m devices so you can be sure that if you send your phone to us it'll be in safe hands.

Visit Orange Recycle

Category

Orange Recycle is ranked 17 out of 44 in the category

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.