I was looking to upgrade the RAM on a very old laptop.Great service first to last. I had difficulty locating my laptop series on the Orca site but the scan tool was great. It identified in just few seconds what I had, the model and the ram installed. The chat function on the site was very good. Mike was good, he double checked the scan and confirmed that 2 x1mB modules would work. I called to place order. The service was prompt and courteous and I was advised that product would be with me in 3 to 5 days and it arrived in 2! I watched the help video to fit a couple of times and completed the upgrade of the modules no problem. laptop is much faster. Manythanks - very satisfied customer ( why can't it be this easy all the time!)
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