My PC isn't one of the "high street" brands, so I phoned Orcalogic to get advice on the best way to upgrade the memory on it. Their telephone advice was friendly, professional and really helpful - they clearly know their subject well. I ordered the memory they recommended, and it turned up the following day; that's about 16 hours from placing the order to the goods appearing, which is brilliant. The memory has definitely helped the PC run faster. I'll be recommending Orcalogic to everyone I know !
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