I rarely ever take time to fill in these customer survey things - but decided immediately I'd bought additional RAM for my Mac that I was going to this time. I'm not a tech person and I've never replaced RAM in a computer in my life - so I was wary especially as it was an old Mac Book. But the really well clued in live chat feature on their site was first rate. Even with complicated Q's about whether I could exceed the official Mac guide for amount of RAM. Honestly praise where its due - I probably wont need Orcas services often but I would go immediately there. Next day delivery (officially 3-5 days) but dispatched within v short time of order. 5 star service all round.
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