As a novice I did not know exactly what I was looking for, but the selection process guided me to choose exactly the right memory modules for my PC (having previously bought some from another supplier with a slightly less rigorous selection process whose memory modules did not work for me). Nice efficient service.
I was offered choice of memory cards when others said there was nothing available.Card arrived promptly and Orca staff carried out technical research and offered solution to suit my particular motherboard. There was no problem at all in sending a replacement card, knowing that I would be away and unable to return the original card for awhile. All emails were attended to very promptly whether by email or phone and followed through. I will always make Orca Logic my first choice for any other needs.
Couldn't have been more helpful on the phone. First time that I have delved into the hidden depths of my computer, so I was a little apprehensive! But I upgraded my memory board, no problem, and now at last I have a much quicker system. Should have done it years ago! Thanks Orca.
I've used Orca for many years now and have always been impressed by their speedy service and prices. It's also good to support a local (Dorking) UK business that pays its taxes, unlike some of the larger companies out there!
Well I am a happy man today thanks to the excellent service provided by Orcalogic.Purchased extra Ram installed it, but computer did not show it as having been installed.I emailed the company and promptly received reply asking for details,these i provided, then out of the Blue I received a phone call from the lady dealing with my problem. She went through it with me and suggested I had not pushed it hard enough. She was correct, and a pleasure to deal with. I was really surprised to get the phone call as I live in Ireland. Great Great Service.Keep up the good work. Ladies name was Claire.
We ordered an ram upgrade for our netbook and paid for next day delivery before noon. It did not arrive on time so I called the company who apologised and said that they would chase it up and call me back. Ten minutes late the delivery driver arrived with apologies saying that he had just been called by his boss, he made lots of lame excuses but the product had arrived promptly thanks to the immediate intervention of Orca Logic. Installed product and it is great. I would recommend Orca to anyone who is looking for good computer products at a good price with excellent customer service.
I had cause to return goods this week (I ordered the wrong part), Clair at Orca logic was very helpful with emails checking that I reordered the correct part for my computer, I was kept informed at every stage which takes that worry away when returning goods.
This is the Best Customer Service I have ever received, Many Thanks Clair.
I would recommend your first class service
I needed some memory for my new iMac and have used Orca Logic before. The memory/machine select tool on the website was very good and pinpointed my needs quickly. Order and payment was quick, and even though opted for standard delivery it was delivered next day! Memory installed and a big improvement. Thanks for a great service.
Memory upgrade arrived a day after placing the order, have used orcalogic in the past and would recommend them to anyone, excellent service, quality parts at a reasonable price.
Late one afternoon my laptop informed me that it needed RAM. One quick Google later and Orca Logic had told me what I needed to know. Next morning the RAM arrived and was duly installed - thanks Orca Logic!!!
I have used Orca Logic before after they were recommended to me by a friend at work.
I could have bought the memory card a little cheaper from some other retailers but stuck with Orca as they had provided consistently good service previously, both with delivery times and order updates.
I received the package with my new 2GB Memory Module for Samsung Netbook NF210 as promised and it came with simple easy-to-read instructions on how to install it. I've already had for 2 weeks and so far no problems with it. My computer is working clearly much faster than before. Thanks!
After I placed my order I had a a moments panic that I had ordered incorrectly! A quick email to Orca and they had not only reassured me, but upgraded my order to a faster chip at the same price.
And despite it being Easter ,it arrived quicker than the advertised post times!
Can't fault them.
My little boys laptop needed more ram so went onto orca logics website, it was so easy to use and find what I was looking for. The purchase was straightforward and even better it was delivered the next day! Very happy mummy.
Orca Logic gave me sound advice and identified an economical solution when I wanted to upgrade my ageing systems RAM. I received and installed the new memory the next day. I have bookmarked their site for the future.
The lady who answered my telephone call was very pleasant and knowledgeable.
I recommend Orca Logic without hesitation :)
The extra memory boards arrived safe and well packaged in the time promised.
The ordering was easy and page well laid out. This was my first order with Orca Logic and I will certainly use them again, and would thoroughly recommend them to anyone.
I had no trouble with my order which was executed flawlessly. I got just what I wanted, fast and with full product details and secure packaging. No reservations at all with this service.
Only the second time I have used Orca for extra RAM for laptops, but the last upgraded memory is still functioning correctly after about 10 years (I have now placed this into another laptop as the original one is now non-functioning). The staffs technical knowledge is very good and the e-mailed question was responded to within 24 hours, with their recommendations. Not the cheapest product on the market but the performance and reliability is worth paying the extra for.
First In had an on line chat with Mike, then I got a confirmatory email from Claire and then I bought the memory. the information that I was given was correct and the item arrived two days later in the post. its now in and running. What else can you ask for?
Would I buy from Orca Logic again? I most certainly would
The best service I have received in a long time. Very polite lady on the phone. Thanks Claire. very helpful. The items came very quickly too. Much appreciated. Would highly recommend Orca to all of my friends. 5 stars.
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