Osoo reviews

Osoo reviews

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4.3
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RUBBISH!!!!!!!!!!!!!!!

Ordered a Samsung WB650 from osoo.co.uk. two weeks later and still not recieved the order. Emailed customer service and they cancelled my order due to the fact that they are unable to get stock and said I will get a full refund. I have just looked at the osoo.co.uk website for this camera and it is there saying in stock. WASTE OF TIME.
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EliteGadgets/Osoo/NanWeb gone insolvent

Hi all,

It appears that this company has gone insolvent and is about to be liquidated. The company's websites have also been shut down.

Have a look at this forum discussion: http://www.avforums.com/forums/camcorders-video-editing/986957-anyone-bought-elite-gadgets-before-7.html

It contains contact information of the people handling the insolvency/liquidation. If any of you are owed money by Craig Barker, these people might be able to provide information as to how to get it back.
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Excellent - only supplier in the UK to have in stock

It said "in stock" on the website - and to be honest i didn't believe them! I ordered it anyway - and it came!. Great product, great price! What else can I say!
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DO NOT DEAL WITH OSOO IS A NIGHTMARE!!!

Buyers beware ..this Osoo will not answer their phone ..and wont refund me my money £559.98 I paid for a TV next day they sent me an email saying that its out of stock and dont know when the TV will be back in stock ..they have stated that they had refunded my money back on my card on the 5th August ....RUBBIISH I am still waiting its now 2nd September
ORDER NUMBER OR2000343

AVOID!!! AVOID!!! AVOID!!!
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Absolutely shocking - be warned!

I placed an order for a Laptop over £500 which they said was in stock. My payment was processed the next day.
One week later they said they had no stock and I asked them to cancel the order. Osoo sent an order cancellation notice.

Since then have had no refund in the 7 weeks since placing the order. This is despite repeated requests in writing.

The company are apalling to contact and are non responsive. I have had to resort to reporting the transaction as fraudulent to my credit card company. 7 weeks later, still no refund and I am out of pocket by £550.

BE WARNED - I speak from experience. I read various reviews beforehand and gave them the benefit of the doubt. I sincerely wished I had not.
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Item received, long delivery time

I ordered a laptop screen cover on 9 June. It was only dispatched on 21 June. When it arrived by courier, the only protective packaging was the side of a cardboard box that was torn from a box. Luckily the replacement part was in one piece. Nothing wrong with the product. Fitted it and happy in the end.
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Good Service, Superb Price!!!!

I ordered a set of 3D glasses for my new 3D TV. Delivery to Spain only took 3 days from the day I ordered. Item was well packaged and I got them for much cheaper than I could in Spain.

Very very happy indeed.
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actually-very nice people to deal with

despite the reviews I have perused, i still dealt with this companyand there are no problems. Like many companies on the web they probably are operating on small profit /quick returns basis and are genuinely trying their best. I had no problems with them at all. Yes you cannot track the order but they do answer their phones and as long as you are patient you will be attended to.To be honest I would not get out of bed for the profit they make on the goods they sell and yet they hang in there- good luck to them and long may they prosper.
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Its all good....

I ordered a set of the new Sennhieser headphone, I was very happy with the speed of delivery I ordered at 4pm and they were with me on the very next afternoon.

They were exactly what I ordered at a good price. I can't say I had any problems at all.
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Poor service, cannot track order, difficult to contact...

I ordered a printer from Osoo as the price was competitive and the main printer in the office had gone wrong so I needed one quickly.
There was no option on delivery, the price being £39.99 but it did not give any information.
Once the order had gone through I was unable to track anything.
I tried calling several times, there is a voicemail that says you're in a queue but actually you're not, it's all a front. I left messages, they never called back.
I emailed and it took 3 to 4 days to receive a reply.
It is going to take them at least 3 weeks to get the printer in stock before dispatching it to me - this is particularly weird in this day and age so be on alert.
I have cancelled the order and expect all monies to be returned to my debit card.
I have ordered the same printer from another company, last night, and it is being delivered on Tuesday next week.
This site is so amateurish beware of using them...
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3D Blu Ray....whoooooo!

Ive been waiting for one of these babies to finish off my 3D home cinema experience. After much searching I found one on Osoo for just over £200 but they were out of stock.

After speaking with them, they said it would be about 7-10 days. Aftermuch deliberation, I ordered and paid and 5 days later my new machine arrived.

I can't say how pleased I am with it....my life is complete :)

Full marks Osoo, you did me proud....
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Superb product, Fantastic Service

I have been looking for a Panasonic TM60 camcorder everywhere. I called Osoo who managed to source me one even through the model has already been superceeded by the TM80. They sourced one at 4pm and I had it in my hands at 9.30 the very next day.

What can I say?!! Absolutely over the moon.....well done is an understatement.
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Content with purchase

I am happy with the item I received from Osoo. the price was good and it was delivered next day. The only reason I didn't give a 5 is because the phone line was quite hard to get through to place my order.
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I spied a bargain!!

I have been looking for a good camera for my hols for some time. I decidedon the Panasonic FS30 after reading some good reviews on the net.

I ordered the very last one form Osoo over the phone and it was delivered the very next afternoon. Just what I wanted.....really happy ;)
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Sound as a pound....

I ordered some iPod headphones (for only 99p!) and they arrived next day.

I am very happy with the price, product and speed of service I received!
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Item arrived but slow

The item arrived but it took weeks. At one point I wondered if it was ever going to come and so I considered cancelling the order as I'd ordered with a credit card and so could get my money back. However, I waited another week or so and it finally arrived.

The item was as ordered and is a fantastic item.
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Spot on

Ordered a camcorder to Jersey. Osoo did it with no VAT (bonus!) and in record time of 2 days form order.

Would defo order again...spot on!
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Still waiting for an order.

Still waiting for an order placed on the 28/6/11.
Spoke to them last week and they were waiting more stock but I should receive it by thursday yet still witing.
Tried ringing them yesterday and today no reply, sent an email no reply.
So far not impressed.
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All were okay-MSI Star-USB3/SATA6, 2x USB 3.0/2x SATA 6Gb / s, PCIe 2.0 x4

From Greece, I was ordering MSI Star-USB3/SATA6, 2x USB 3.0/2x SATA 6Gb / s, PCIe 2.0 x4.To received it without any problem in the short term (7 days from dispatch). All were okay.
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Orderd and arrived next day

Despite the number of poor reviews here My one and only experience of Osoo was very positive. The web site stated the item i wanted was not in stock but a quick phone-call to check when new stock would arrive told me they were stock taking and it was in stock. Ordered and the goods and they arrived promptly the very next day. Excellent service, excellent price, very pleased.

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Osoo Details

About this company

Osoo is an online electronics superstore, stocking everything from laptops, television, camcorders and digital camera equipment to mobile phones, games consoles and home cinema systems along with a huge range of computer hardware, software and peripherals.

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Osoo is ranked 53 out of 54 in the category

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