Osoo reviewed by

brimingham, GB

1 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

said in stock but wasn't

Advertised as in stock, next day delivery.
No email to say dispatched. No answer from phone, left message on asnwerphone - noone phoned me back.
Emailed got a response after 48 hours to say item not in stock.
I asked for a credit card refund, i got this after a further email (approx one week after the request was made).
My story seems very similar to a lot of others, i suspect that this is a small company ordering each item from suppliers as an order is placed, and invitably items are not being shipped next day as promised. The alternative is that their stock system/website is so terrible as to repeatedly show items in stock when they aren't.
Either way this is extremely misleading, and whilst i got my money back it was only after a lot of chasing.
I certainly wouldn't order again and would advise others against doing so. I have bought many items over the internet, and this is the first negative experience i have ever had - very dissapointing.
Fabio found this review useful
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