Advertised as in stock, next day delivery. No email to say dispatched. No answer from phone, left message on asnwerphone - noone phoned me back. Emailed got a response after 48 hours to say item not in stock. I asked for a credit card refund, i got this after a further email (approx one week after the request was made). My story seems very similar to a lot of others, i suspect that this is a small company ordering each item from suppliers as an order is placed, and invitably items are not being shipped next day as promised. The alternative is that their stock system/website is so terrible as to repeatedly show items in stock when they aren't. Either way this is extremely misleading, and whilst i got my money back it was only after a lot of chasing. I certainly wouldn't order again and would advise others against doing so. I have bought many items over the internet, and this is the first negative experience i have ever had - very dissapointing.