Osoo reviewed by

3 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Poor service, cannot track order, difficult to contact...

I ordered a printer from Osoo as the price was competitive and the main printer in the office had gone wrong so I needed one quickly.
There was no option on delivery, the price being £39.99 but it did not give any information.
Once the order had gone through I was unable to track anything.
I tried calling several times, there is a voicemail that says you're in a queue but actually you're not, it's all a front. I left messages, they never called back.
I emailed and it took 3 to 4 days to receive a reply.
It is going to take them at least 3 weeks to get the printer in stock before dispatching it to me - this is particularly weird in this day and age so be on alert.
I have cancelled the order and expect all monies to be returned to my debit card.
I have ordered the same printer from another company, last night, and it is being delivered on Tuesday next week.
This site is so amateurish beware of using them...
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