Otel.com

Fast, correct information, would recommend this company, great service.

very safe

I booked 3 hotels in Morocco
I must admit when I first booked the hotels in morocco from the site I feel worried and not sure if that goes well until I receive from them a confirmation of my booking bij my email and after I went there and I found everything ( the room and the reservetion) evrything is good
I am very pleased at this site is very good and safe

thank you otel .com you are the best

very bad, havent recived my money back from rooms i didnt get but paid for allready. they r like a scam company.DO NOT USE THEM

they r not reliable at all, i will never recommend anybody to them, ts a hassle to get money back from rooms u cant get ,but paid for allready. and the service time is unacceptable from 24-72 hours getting an answer.

Tomas Mattsson found this review useful

Gute Preise, intransparente Bonusberechnung

Otel.com ist eine Buchungsseite, auf der man oft preisgünstige Hotelzimmer findet. Sucht man bei Hotelportalen wie trivago.de nach Hotelzimmern, so ist oft otel.com der preiswerteste Anbieter.

Neben den guten Zimmerpreisen ist die Tatsache, dass man 5% nach der Abreise erstattet bekommt, ein Grund, bei otel.com zu buchen. Allerdings ist es sehr unübersichtlich, zu kontrollieren, ob man für die jeweilige Buchung einen Betrag gutgeschrieben bekommen hat und ob der Betrag stimmig ist.

Zudem ist durch die Tatsache, dass die Punkte dieses sog. FivePlus-Programms einem US-Dollar entsprechen, obwohl man in Euro bucht, ein weiterer Aspekt, der das Ganze intransparent macht.

Schließlich gibt es einige "Spielregeln", die den Spaß reduzieren. So bekommt man keine Gutschrift, wenn man bei einer Buchung vom Programm profitiert, d. h. gesammelte Punkte einsetzt. Es gibt meiner Meinung nach keinen Grund, für den Restbetrag, den man ja nach wie vor zahlt, keine 5% zu geben. Eine andere Regel besagt, dass man nur soviele Punkte einsetzen kann, dass der Gesamtpreis sich um 10% reduziert, d. h. man kann nur viele seiner Punkte einsetzen, wenn die neue Buchung höher ist als die jeweils letzte.

Ein letzter Kritikpunkt ist die Tatsache, dass man - anders als z. B. bei olotels.com - keinen Bonus für Bewertungen erhält.

Fazit: "Gute Preise, gute Besserung."

I have seen otel.com on google

I was looking for cheap hotels in Antalya for my summer holiday. I have seen otel.com on google results. They have good hotel pages and you can see the reviews about hotels. I think before going somewhere it is a good idea to check their rates.

Otel elendig søgemaskine

Bookede et hotel i København, de trak pengene på min konto, men meddelte mig derefter at de ikke kunne tilbyde det pågældende hotel alligevel. Dårligt, nu har jeg penge ude at svømme.
Det er for dårligt, at de trækker beløbet før reservationen er i orden.
Er spændt på om jeg får mine penge retur

Tomas Mattsson found this review useful

Advarsel ! Ingen *

Advarsel mod www.Otel.com. Vær venlig at dele dette på din profil :

Pas på, hvis du booker hotel gennem www.Otel.com. Vær opmærksom på, at de måske har solgt dig noget, som de ikke kan levere. Det skete for mig og min familie i år.

Jeg havde booket et 5-stjernet hotel i Dubrovnik i Kroatien ved stranden, men da vi kom derned med en forudbetalt voucher i hånden, havde hotellet ikke accepteret bookingen fra Otel.com og de havde ingen ledige værelser til os.
Vi stod flere timer i hotellets reception og talte i telefon med bookingfirmaet og ventede på, at de kunne finde et tilsvarende alternativ til vores reservation. Med tiden gik det op for os, at de ikke var villige til at booke et tilsvarende andet hotel og heller ikke et andet hotel, som vi selv havde fundet , på trods af, at det var en lavere kategori (4-stjernet).
Det eneste de kunne tilbyde var en lejlighed inde i byen, langt væk fra stranden og uden morgenmad og roomservice. Det var ikke det, vi havde bestilt hjemmefra og heller ikke, hvad vi forventede. Efter 6 timers telefonisk diskussion med dem – frem og tilbage – blev vi nødsaget til at acceptere lejligheden, da det var sent om aftenen og vi var efterhånden udkørte.

Vores sommerferie blev slet ikke som vi havde håbet og forventet.

Med venlig hilsen

Medhat Khattab, speciallæge
Svendborg
www.medhat.dk

Warning ! Please share in your profile.

Take Care, if you decide to book a hotel or do business with www.Otel.com, which is an international hotelbooking-company. You have to be very careful, because you may not get, what you expect or pay for, as it happened to me and my family.

I had booked a 5 star-hotel in Dubrovnik, Croatia, at the beach through them, and after arriving to the hotel with our prepaid voucher, we found out that the hotel in Dubrovnik had never accepted the booking through Otel.com, and they didnt have any spare rooms.

We stood several hours in the hotel lobby in Dubrovnik to negotiate with Otel.com on the phone without any progress. They refused to give os another hotel in the samme rating, inspite of the fact that we had asked them to book an alternative hotel, which was a 4 -star hotel nearby.

The only thing they could offer was an appartement, which we were forced to accept after 6 hours of negotiatian, as it was getting late, and we needed a place to stay.
The appartment was without breakfast, roomservice, swimmingpool and far from the beach and not what we had paid for or expected.

Our summerholiday this year was not as we had hoped and looked forward to.

Sincerely Yours
Dr.Medhat Khattab
Svendborg
Denmark
www.medhat.dk
تحزير٠٠ لوسمحت إنشر هذه الرساله
يجب عليك الحزر الشديد ٠بالتعامل مع www.Otel.com
لقد حجزت ودفعت مقدما إقامة أسبوع فى فندق ٥نجوم وعلى الشاطئ فى بلدة دبروفنج فى كواتشه٠٠
وعند وصولى إلى الفندق مع عائلتى فوجئت بعدم وجود غرفه لى فى الفندق وجميع الغرف محجووزه وأن الفندق لم يأكد ويقبل حجز www.Otel.com من البدايه٠
ببععدد ٦ ساعات من المكالمات التلفونيه مع Otel.com تبينت أننى وقعت فريسه للنصب والشركه ترفض توفير فندق آخر بنفس الدرجه وقد رفضت أيضا فندق آخر قد رشحته لهم وبالرغم إنه أربعه نجوم ٠ الإقامه الوحيده اللتى يمكن تقديمها إلى عائلتى هى شقه فى البلد بعيده جدا عن الشاطئ بدون فطار وبدون خدمات للغرف ٠٠ للأسف وبعد ساعات من المفاوضات وفي ساعه متأخره من الليل لم يكن أمامى بديل سواء أن أقبل الشقه٠٠٠ هذا نصب وإحتيال عطله الصيف قد أفسدتها ٠٠www.Otel.com

Marcel and Tomas Mattsson found this review useful

PHISING, SCAM DO NOT TRUST!

BIG WARNING FOR THIS PAGE. AFTER I USED IT, 3 WEEKS LATER MY CREDIT CARD NUMBER WAS USED FOR FRAUD. REMARK THAT I HAD NOT EVER PAID WITH THAT CARD BEFORE ON ANY ONLINE PAGE, ACTUALLY IT WAS THE FIRST TIME I USED IT. Also please note that the company is registerd in Istanbul. This is more then enough for you to be very careful. Would you send your credit card info to someone unknown in Turkey? Cus the page dosen't say CLEARLY that it is a company registerd in Istanbul. Your credit card statment does however. BIG WARNING. DO NOT USE!

Pessimo, mi hanno rubato i soldi

Ho prenotato, mi hanno prelevato i soldi senza conferma.Gli ho telefonato (ti parlano solo in inglese!!!!) e mi hanno detto che la prenotazione era stata annullata per disfunzioni e di non preoccuparmi perchè i soldi erano solo bloccati.Prenoto con un altra agenzia e dopo 2 giorni quelli di Otel mi dicono che la mia prenotazione era confermata!!!!Soldi andati 400€!!!!Lasciateli perdere (escludeteli da Trivago)....non mi è mai successo con nessuna agenzia!

Awesome customer care

I booked a hotel for my trip to Istanbul. (By the way, beware of Istanbul traffic when it snows)
There were no problems with the hotel and I pretty much got what I expected.
I needed to add an extra day at the last minute and the hotels rate was pretty high but Sunshine from customer care made my day and confirmed the extra night in a very timely fashion.
I will definitely use otel.com again for my next trip
Cheers

Excellent Discount

I became a Facebook fan and got 10% discount, the representatives was so quick and the deal was perfect with 10% discount it was flawless!

I liked these guys and will try again, very competitive rates in the market.

Not bad travel company.

They have a quite competitive range of hotel prices and the 5% back when you make a booking makes you to go again for the following booking. 24hr customer service and very good cancellation policy. Bookings promptly amended and refunded when needed. It's worth booking with otel.com ... if they have the cheapest price in town... they are competitive, but not always the cheapest, as you can find same hotels at better deals in other websites...It just happened to me the other day.

Hurtig og effektiv service.

Har booket hotel i Marmaris Tyrkiet gennem Otel.com - siden fungerer godt og der var respons, kvittering og bookingbevis med det samme og hotellet havde fået alle relevante oplysninger, det fungerer godt.