Reply from Otticanet
[REPLY]
- Reviews (33)
- Sonia
- 1 Review
prompt service, with genuine product.
They arrived before scheduled, and they are $150 less!! tell everyone.
- Jasmina Laub
- 1 Review
Hat sich leider, verglichen mit dem früheren guten Standard stark verschlechtert
Bei meiner ersten Bestellung vor ca. 2 Jahren, wurde ich Super gut bedient, wurde ständig auf dem Laufenden gehalten, und habe die Ware sehr schnell erhalten. Bei meiner letzten Bestellung, in der ich 2 Brillen bestellt hatte, war der Service, nicht mehr im geringsten so gut, wie beim ersten Mal. Schade! Auf meine Anfrage ob ich eine Brille, wegen der Tönung, umtauschen kann, vor ca. 3-4 Wochen, habe ich, bis zum heutigen Tag, keine Antwort erhalten.
- Max H
- 1 Review
Fantastic - quick, responsive, great stock levels
Shopping with Otticanet was a great experience. It was all very simple, they had much better stock levels than some competitors.
The experience was precisely what I thought it should be, easy.
- Vukcevic Milena
- 1 Review
100% efficency , professional delivery service
I would definitely recommend to friends
- Chris U
- 1 Review
Terrible.
They sent defect (horribly warped) sunglasses then stated that I was to pay for shipping back to them and then back to me. Never again.
- karley
- 1 Review
100% recommended
I have used this website a few times, the products are amazing! and delivery is really fast!!! Highly recommend
- Lorilee Gale
- 1 Review
Friendly, efficient and prompt, even from the other side of the world!
Great service the whole way. I bought a pair or sunglasses for my husband and they ended up being the wrong ones (my error). All the support staff were very friendly and kept in contact until my order was complete. The language barrier was pretty much non-existent, which can sometimes be difficult over email.
- Natalie
- 1 Review
Super fast delivery!
I received my item in about 4 days the first time i purchased and the second time they didn't have it in stock so they let me know it would take extra time but that was fine with me because they sent me an email updating me and asking me if i wanted to choose another product or just go ahead and wait a little bit longer. Really happy with the service and will definitely be re-purchasing from otticanet.
- S Phil
- 1 Review
Very Good Experience
Was after a pair of Persol 0649's and Otticanet had the best price, best shipping price and was extremely fast. I was surprised that it was cheaper than the US but there you go. I would definitely recommend anyone to shop from Otticanet.
- patterson alistair
- 1 Review
Great service, Great product, Quick delivery
Great service, Great product, Quick delivery. As the title suggests i am very heppy with my purchase at otticanet. I will be ordering again as soon as i need new sunnies
- Maud
- 1 Review
Billig, komplett, pålitelig og bra!
Otticanet har gode priser, et godt utvalg og effektiv kundeservice. Jeg har ingenting å sette fingeren på, og har vært fornøyd med alle mine (tre) leveringer.
- GuavaBean
- 2 Reviews
Always a pleasure...
.... to purchase sunglasses from Otticanet. Helpful, professional service from the charming girls and great quality glasses / sunglasses. Thank you Otticanet :-)
- Barbara Mercier
- 1 Review
- Jacobsen Beate
- 1 Review
Veldig fornøyd med pris og sending av varer :)
Rask levering, god service. Har handlet hos dere flere ganger og kommer til å handle hos dere igjen :)
- Acerra Giuseppe
- 1 Review
Sodisfatto!!!!
Cortesia ottima più il prodotto corrisponde alla mia richiesta!!!!
- Annika
- 1 Review
perfekt
Tolle Ware, reibungslose Abwicklung, schneller Versand. Besser kann Onlineshopping nicht laufen.
- paolo t
- 1 Review
Pienamente soddisfatto del prodotto, della comunicazione con Otticanet, forse invece lunga la consegna, ma d'altronde era troppo vicino con un ponte festivo.
Pienamente soddisfatto del prodotto, della comunicazione con Otticanet, forse invece lunga la consegna, ma d'altronde era troppo vicino con un ponte festivo.Ho gia' in mente di fare un'altro acquisto a breve a otticanet.
- Dale Vaughan
- 1 Review
I was very excited to receive my designer sun glasses, delivered in perfect condition
I was a little unsure of buying a designer label on line as you know how I can be quite sceptical about many things. The sun glasses arrived all in perfect order. I was afraid that for such a reasonable price that I was going to receive a knock off. They are just beautiful. I did have to go to the post office to pick it up and the parcel had written on the address label that they couldn't find me and I was quite suprised. Very happy with my purchase and it arrived in the time frame. Thanks
- genevieve slattery
- 1 Review
customer service
I was very happy with my purchase experience with Ottica and would happily recommend the site to my friends.
- Tash T
- 1 Review
The best sunglasses/glasses/contact lenses site I have used.
The best sunglasses/glasses/contact lenses site I have used, but it could have been a little cheaper. Still, orders are prompt, service is excellent, and the product, the best.
- Sophie
- 1 Review
Great brands at really good prices - 100%
Delivery was timely and the selection of style and brands was just like at any David Jones store - great quality and authentic!
- giuseppe lovero
- 1 Review
professionali, ma cari
ho riscontrato un servizio molto professionale.
I prezzi mi sono parsi piuttosto alti...
- assunta semprini
- 1 Review
velocita' professionalita'
Che dire, volevo quegli occhiali e li ho trovati sul vostro sito. Era un modello un po' vecchio e non c'erano a disposizione nei negozi e dovevano ordinarli. Il prezzo sarebbe stato superiore. Quindi sono soddisfatta dell'acquisto. Peccato che me li hanno gia' rubati in palestra. Si vede che era davvero in articolo cult....
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- Robert Pasqualino
- 1 Review
Received a $28.00 bill from fed ex bdcause your company didnt over shipping!!
I have never been given a bill by a delivery company for overseas charges! When I spoke to fed ex they said its because your company didn't pay the customs fee.. I will never purchase anything from you again, nor will anyone I do buisness with.
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- Jane
- 1 Review
No problems at all, I recommend it.
Great Support, they always answer back wtihin 24 hours.
Got my product everything is good .
I just waited few days more , that's my only notice.
- Daniela Soster
- Torino, IT
- 2 Reviews
Il + grande online store di occhiali
Sono una cliente Otticanet da anni e non rimango mai delusa! Qualità, cortesia, autenticità e prezzi vantaggiosi sono quello che fanno di Otticanet il mio negozio online preferito! Grandissima assistenza prima, durante e anche dopo la vendita...e non è da tutti!
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- Tomasz Rykala
- London, GB
- 4 Reviews
Fast delivery, great customer service, genuine items
Great shop with superb customer service. Responded to my every email within a few hours and the sunglasses were delivered within 24hrs with FedEx. Check out their Facebook page for a discount and to see how active and approachable they are. Will shop again.
- Indybird
- 23 Reviews
Super service
Har købt både briller og solbriller. Super service, skulle ændre leverings adressen, skrev en mail og fik svar få timer efter.
Varen levede helt op til forventningen.
Har nok fået mine briller til en 1/4 af prisen i dk.
- Morten Vilhelm Fellbo
- Birkerød, DK
- 6 Reviews
Hurtig levering
Sparede et par hundrede kroner på at købe her frem for danske butikker. De leverede RayBan ser flawless ud og af ægte kvalitet. De blev afstendt samme dag som bestillingen og forsøgt leveret dagen efter - super!
Leveringen foregår via FedEx der har kontor i Kastrup (Sjælland i hvert fald), så hvis man ikke lige er hjemme skal man vente på en ny levering eller evt. tage til Kastrup. Ved dog ikke om man faktisk kan hente på deres kontor. Pakken kan følges online.
Selve Otticas hjemmeside er noget rodet og der mangler visse søgefunktioner, men deres kundeservice svarede på mail i løbet af et døgns tid og butikken har et meget stort udvalg af briller.
Ville klart bruge den igen.
- IMF
- København, DK
- 1 Review
Alt gik som smurt!
Jeg købte et par solbriller fra Rayban på otticanet.com, da jeg selv med porto sparede 350 kr ift prisen i danske butikker. Jeg klikkede på betal søndag aften, og mandag formiddag modtog jeg en mail om, at varen var blevet sendt afsted fra deres lager i Italien samt et trackingnummer, så jeg kunne følge pakken. Onsdag lige over middag ringede Fedex på min dør med mine nye solbriller pakket nydeligt og sikkert ind. Alt gik lige efter bogen - god service, gode priser og hurtig levering. Jeg videregiver hermed min varmeste anbefaling til otticanet.com!
- Viktor
- 3 Reviews
Ingen Problemer..
Anbefales.. fik varen som aftalt 2 dage efter, desuden er de super hurtige til at svare via mail.
- Dorte
- 6 Reviews
