Okay-ish: could improve communications; could clarify terms & conditions
Item not really in-stock as claimed. It had to come from 'the other warehouse', but what that entailed, and why a delayed dispatch to me, was not really fully explained. Delivered within the promised period (just), but I had to chase, as they weren't that good with unsolicited order progress updates. I found the item a bit cheaper elsewhere, but I then found their 'price promise' comes with strings, and is perhaps more than a little ambiguous. I would not say they wouldn't be my first choice again, but I would certainly look at (and perhaps for..) other on-line retailers for future orders. Posted on behalf of......Dave E.
To reply as a company, please log in to your business account.