My 14 yr old son was desperate for a gopro camera for his ski holiday with school an like all teenagers he left it till the week of the trip to get order one. As he is very careful with his cash he checked every review an website before choosing an ordered late on monday night an was smiling like a cheshire cat when it was delivered at 7am thursday morning. Thankyou from a very grateful mum.
I've used outdoor GB numerous times in the last few years. I've never have to wait more than a couple of days for an item to arrive and on the odd occasion I've had to return anything their service has been helpful and hassle free. Recommended
I think the website was well layed out and easily accessible. The products were at a very good price and the delivery speed was second to none! I would highly recommend this company and definitely consider using it again.
Hugely grateful for the swift dispatch of my ski helmet just in time for the holiday. It's exactly what I needed - well described and we'll packaged up for shipment. Have already recommended to friends to use OutdoorGB.com. Thanks again!
I made two orders, one large and then the next day a smaller one, the small one was despatched the following day but it took 5 days for you to tell me that there was insufficient postage to cover delivery and you only told me that after I asked why my order had not been sent. I complained about the poor service by email but got no response. I authorized the extra payment and you wrote saying that it would be posted on Monday. I phoned on Monday afternoon as it was still showing as being "In progress" on your website and I complained about the quality of service, my complaint was met with silence. The parcel was sent on Tuesday. Neither has yet arrived
My goods were despatched 20 minutes after I placed the order!! All communication with outdoorgb was superb, starting with a very helpful and friendly telephone conversation regarding jacket sizes, right through to a final email to check that I had received my order. Thoroughly recommended.
Do not use this company if you want your purchase quickly. They will take your money very quickly but the item won't be in stock. They we will then send you a couple of emails to explain there distributor has let them down. Then you will hear nothing. You will probably then get in touch with them and they will offer you an item you didn't order as a replacement. You will probably then email them, decline there pointless offer, complain and cancel your order. They will cancel your order and recredit your card. Do not expect an apology.