Outdoorgb reviews

Outdoorgb reviews

Excellent
9.4
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539 Trustpilot review(s)
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Brilliant response to urgent Christmas need!

Having asked a nephew what he wanted for Christmas in September, he finally replied - on December 21st!

Outdoor GB not only had the product but it was delivered on Christmas eve - awesome!
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Outstanding service

My goods were despatched 20 minutes after I placed the order!! All communication with outdoorgb was superb, starting with a very helpful and friendly telephone conversation regarding jacket sizes, right through to a final email to check that I had received my order. Thoroughly recommended.
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Speedy service

Ordered shooting gloves for husband just before Christmas.
Arrived in record time and husband delighted with them.
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Excellent

Super fast delivery, have used this company a few times now and great service each time.
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Jerry

Fast, efficient service.
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Great Product, Communication and delivery

A great company. We are in New Zealand. Fantastic fast delivery. They kept in contact as they thought some of their parcels sent by Royal Mail had gone missing. Will certainly be using again
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Good price, fast delivery. Would use again.

I ordered late one evening. The item was shipped the following day and arrived the next day. Excellent service.
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out of stock

Do not use this company if you want your purchase quickly. They will take your money very quickly but the item won't be in stock. They we will then send you a couple of emails to explain there distributor has let them down. Then you will hear nothing. You will probably then get in touch with them and they will offer you an item you didn't order as a replacement. You will probably then email them, decline there pointless offer, complain and cancel your order. They will cancel your order and recredit your card. Do not expect an apology.
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Good service

Very good service. I made an order which was answered straight away, it was then tracked and delivered . A very good service.
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very fast, best price!

Best price on the item ordered, made one aspect of my Christmas shopping very easy!
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More thought needed when advertising goods for sale.

I was really pleased to be able to place an order three pairs of my favourite socks which are hard to find. i was less pleased to hear the there was actually only one pair in stock although this was not displayed at the time of ordering. I was really pleased when the company suggested an alternative that would be just as good - so i ordered two more pairs of the kind they mentioned. I was less pleased when it turned out they had no stock of that either. Surely it can't be impossible to update the website with current stock level - or at least to check before accepting an order and payment for something the company doesn't have. Of course, I got my money refunded in full and they were very apologetic - but I would rather have them keep my money and make sure they can supply the goods I need.
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Delivered on time, good price, what more do you want?

As I said above, it all went well.

One tiny thing I think could be improved (but i'm nit-picking!) Is that it would be niceif the order confirmation email and Delivery page on the web site had a line saying "We will email you again when your order is dispatched', so you're not left wondering.

But in short: Very happy, would use again and recommend to a friend.
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Excellent service

I ordered the wrong size item, I sent it back and it was turned around quickly. All in all excellent service. Will use again.
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Amazing service, fantastic products

I used Outdoor GB for the first time about a year ago with an initial purchase to check out how good they were. I wasn't disappointed, I got the stuff I wanted at a great price and the service was top notch. They're now right up there when I need outdoor gear and always one of my first points of call

Dave D
Greater Manchester Bushcraft Group UK
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Fab prices, acceptable delivery

Used Outdoor GB as they had the most competitive price I could find for Sealskinz Ultra Grip Gloves. The posting charges were reasonable and product arrived 5-6 days after placing order (which is acceptable but if wanting an item sooner I would recommend paying a higher delivery charge). Their communication was great and I would definately recommend/consider using again.
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Great and fast delivery +excellent refund policy

3 days from order and I received my Fitbit Flex in Denmark. That's some fast delivery.

The product however wasn't what I'd expected. Send an email to outdoorgb and asked if I could get a refund. With the mail I got there was an attachment with the refund data.

Send it back last Friday here from Denmark and received all the money back today.

That's only five days until I got the refund.

Thanks for a great support :-)
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Unbelieveably fast!

Thank you for sending my order the next day - I am sure I ordered this late in the day, and was surprised to see it at my door the next morning.

Thanks again
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Very quick delivery - will use this company again

Delivery was fast, product was correct and well packed, will definitely use this company again.
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Great company

Can't fault them, got my product at a good price and delivered promptly for a trip that was fast approaching!

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