Reply from Outdoorgear4u
[REPLY]
Outdoorgear4u reviews
- Reviews (1,674)
- caroline jones
- 1 Review
- Verified buyer
good company to deal with
ordered two sleeping bags for a holiday, nice and big. thanks
Featured review of Outdoorgear4u
- John Mackay (Fife, Scotland)
- 1 Review
- Verified buyer
They supplied, they delivered; no drama; excellent service
We were interested in a Vango 450 Airbeam tent but their major (Scottish) retailer said they were not available... supply problems, etc and none with on-line suppliers... and tried to sell us another less suitable tent. However, an on-line check led to Outdoorgear4u who had them available in May so we ordered a tent. Dave rang the next day to clarify that they were due in mid May; did we want to cancel or wait? We waited, were kept well informed and delivery was made as advised on 16th May. We are delighted with the tent and the associated items we bought. The excellent links in the Outdoorgear4u website gave us confidence to buy and I have no hesitation in recommending this firm. Altogether, this was an excellent, no drama example of on-line shopping at its best.
- Rachel Efemey
- 1 Review
- Verified buyer
good all round
Good price and arrived really promptly - well done
- DL
- 1 Review
- Verified buyer
Good service
Easy to order and arrived within a couple of days. I would be very happy to order again from this company.
- Michelle brook
- 1 Review
- Verified buyer
Very good and speedy delivery
It was quick and easy to order and it was delivered in good time and without any delays. You let us know what was happening at all times and delivered when you said at the time that was said excellent service and would definitely shop on line here again
- Amy
- 1 Review
- Verified buyer
Great! Quick delivery!
This was the first time I used this company and will be telling my friends about it too. Ordered some camp chairs, one was out of stock so I got and e-mail and phone call about it asking me whether I want to swap for another option. This was sorted for me, delivery was quick and even the courier seemed friendly!
- Stuart
- 2 Reviews
- Verified buyer
Good communication but a short delay
I ordered a tent and rollmat from the website where both items were shown as in stock. I was contacted the following day to say that unfortunately the tent was out of stock but they were expecting some in soon. As I was due to be using it in the near future I contacted Outdoorgear4u to see when it would be arriving. The response I received was helpful, courteous and, most importantly, quick. Sure enough within 10 days or so the tent was with me on the date they said it would be.
A helpful company with good customer service. I would buy from them again.
- Lainey
- 1 Review
- Verified buyer
brilliant company, no problems
Bought a hat for my grandson, great price, very fast delivery, hat was perfect, I will buy a lot of my outdoor gear from this company as their prices and service are second to none.
- chelsey
- 1 Review
- Verified buyer
Great product, efficient service!
I suddenly realised with 2 weeks to go that my son needed a sleeping bag for his D of E expedition (bronze level). I wqas able to find the D of E recommended one on your website. I odered it and arranged the standard first class delivery. My bag arrived promptly 2 working days later. Would definitely recommend you to my friends as I was impressed with your range of products, prices and efficient delivery.
- TMac
- 1 Review
- Verified buyer
Excellent Service, good quaulity product
I needed my frying pan urgently as i was planning a trip in my camper with my husband. The service was excellent and i received my pan within a couple of days. Happy days, happy camping.
- Liz Murnaghan
- 1 Review
- Verified buyer
Fast, efficient service
I ordered the tent on Weds and had email later that day saying my goods would be delivered the following day, even though I hadn't opted for next day delivery. It was easy to change delivery date to a Friday. "Interlink" couriers used, who give you a one hour delivery window and stuck to it!
- Ceri Eynon
- 1 Review
- Verified buyer
very good
Very impressed with the service , good range of products and a very good delivery . Please keep this up as i will be on youe site again.
Well done.
- user
- 1 Review
- Verified buyer
Fast, friendly, efficient!
easy to use website. fast and efficient delivery. changes made to the delivery date easily and all confirmed via email. would recommend to others.
- Rose
- 1 Review
- Verified buyer
- Mallu Bevan
- 1 Review
- Verified buyer
Excellent service, highly recommended, and the cheapest place I found!
Was looking for novelty tent (the dog house) and found this site to be the cheapest. By buying here I saved upto £20 compared to other sites which sells the item. That's almost half the price. I ordered on Wednesday afternoon and received item Friday morning. Can't fault it. Would shop here again.
- Sue Ward
- 1 Review
- Verified buyer
outstanding service
Ordering was very easy. Very helpful on the telephone with my query - I could not find information on what size/age a junior encaptured.
Very prompt delivery even though I paid for the express service I was past the company's cutoff time but still received my goods the very next day - would definately use again and recommend to others
- Sha
- 1 Review
- Verified buyer
Fast, Friendly Service
Just ordered 1 of those new sleeping pod thingys for my daughter .. special offer on here. She loves it, hasnt slept under her duvet since it arrived!!
Might have to try it myself :-)
- James Denham
- 1 Review
- Verified buyer
Excellent delivery management
I was impressed by the updates on dispatch and timeliness of delivery, right down to texting of actual time window, and realising that time. Product was slightly less than top quality, and I will test the customer shortly.
- Simon
- 1 Review
- Verified buyer
Great service - great price
Found the company after a Google search for the specific product (Vango Cargo 65 Holdall)
My order was delivered a couple of days after I ordered as promised and all through the process I was kept informed of where my order was, when it was to be delivered etc
The product was at a good price and came well packed. Would certainly use Outdoorgear4U again
- judy phillips
- 1 Review
- Verified buyer
the packaging was damaged badly when it arrived
I would not use this company again as the packaging was badly ripped when it arrived.
I contacted them re this & as yet have had no response
Judy Phillips
- The Macs
- 1 Review
- Verified buyer
Quick and secure delivery and A1 service
Quick and secure delivery and A1 service. Have used this site many times and very happy to recommend them - even returns are painless - when you need to order more than one size!!
- Camping Claire
- 1 Review
- Verified buyer
Superb customer service.
Although I didn't receive my goods straight away due to their supplier, Outdoorgear4u were kind enough to keep me informed about what was happening and when my goods would be sent even sending me an email telling me approximately what time it would arrive and on what day. Couldn't ask for better service. Thank you.
- Alex Stoddart
- 1 Review
- Verified buyer
Excellent service, would recommend
Very happy with service received, packed we'll
Good communication, fast delivery
- Alan Young
- 1 Review
- Verified buyer
- J Cullen
- 1 Review
- Verified buyer
Reliable and honest retailer
Ordered on the internet package arrived on time as advertised. No hassle.
- Jordan Hopkinson
- 1 Review
- Verified buyer
Very good company and good customer service
Brought with this company with limited hope due to the unbelievinally low prices, I was very supprised how good the customer service was when I phoned up and I wanted it delivering sooner, they processed that and got back to me in less than an hour and had it delivered the next day! I was massively impressed and the products I am currently using from them are an outstanding quality for the money I payed, I would strongly recommend this company for anybody first time skiing or purely for the value.
- Neil Bevan
- 1 Review
- Verified buyer
Excellent prompt service
Having phoned to check the products ordered were in stock I was told they would be with me in good time (I needed them within 3 days for a trip). The Interlink delivery van driver, however, wasn't sure where to deliver and drove off after stopping to look outside our house. I let Outdoorgear4u know Interlink had let them down and they were very helpful in phoning and emailing to keep me informed. The parcel arrived the next day. Great personal service from Chris at Outdoorgear4u.co.uk
- dotory
- 1 Review
- Verified buyer
fast delivery, good price
very good snowboard bag, had the same before but afer few years and due to the constant overload it worn of a bit, great for 2 snowboards, boots and few more things
- mrs barbara theobold
- 1 Review
- Verified buyer
fantastic
bought arena tent, not sure if it would be ok, put it up really over the moon with it,do exactly what we want and a lot more beside, and paid a good price for it, carn't wait to take it camping with us.
- Simon R.
- 1 Review
- Verified buyer
Nice and straightforward
No complaints. Item was easy to order and delivery was very quick.
- Lynn Thomas
- 1 Review
- Verified buyer
Excellent service
I have now ordered several items from Outdoorgear4u. The items are excellent and delivery prompt. I would recommend them.
- M Campbell.
- 1 Review
- Verified buyer
Competitive pricing and prompt service.
Ordered and paid in a simple process, and received a confirmation mail. A few days later the goods arrived as you'd expect.
No delays or worries for days/weeks wondering if it was going to arrive.
Yet to use the item purchased but it's just as I expected and will prove useful for the next camping trip (hopefully in sunny weather).
- sally
- 1 Review
- Verified buyer
good prices, quick delivery
we are very pleased with the sleeping bags ordered
- Mr Trevor W J Park
- 1 Review
- Verified buyer
A Joke
Order No 33226.
I ordered my tent 14 days ago see order no above and have received nothing as yet. I cannot believe that it takes this amount of time to deliver and I have now went and ordered a tent from one of your competitors and have now received it within 72 hrs. Therefore as you have gathered by now I am not happy and would like a complete refund ASAP please. You managed to take my money from my account on the very day I ordered it yet you can’t get the tent to me in a reasonable time given that your competitor can. If the tent ever turns up it will be sent right back via the same courier/postman at your expense. I hope you have the courtesy to contact me to explain the reasons why but I won’t hold my breath.
- Stefan
- 1 Review
- Verified buyer
Fantastic company. Would definately use again
Item arrived exactly as described and quickly via a good courier company who gave an hour slot on the day of arrival. Although we had to return the item due to our own error in ordering we had a full hassle free refund straight away. Fantastic company and product and we would not hesitate to use again.
- Rachel
- 1 Review
- Verified buyer
Excellent service and product
I ordered 2 sleeping bags and they came first thing the next morning as promised. Great product and value for money.
- Peter Clements
- 2 Reviews
- Verified buyer
Fast, efficient and affordable ...Great.
My first time with this company and feel at home. Easy to order things. Keep the gtood service up.
- Charlotte
- Edinburgh, GB
- 2 Reviews
- Verified buyer
Ayye!
The most reasonable prices around - I got a decent tent, sleeping bag and liner for a mere 150 quid! I ordered late in the hope I would receive my items before a camping trip. Unfortunately they arrived the day after I left - but that was my own fault for not ordering sooner! The customer service was helpful however, and when I returned from my trip and opened the package it was evident they had made an effort to deliver the items as quick as poss. Gave 4 stars because maybe, just maybe, they could have got my items to me before my trip... Would use again though, and would recommend to a friend.
- Chris Harness
- 1 Review
- Verified buyer
First Class Service
Order arrived with 2 days, exceelent service and good communication of goods not available. First Class.
- Steve Hornett-Smith
- 7 Reviews
- Verified buyer
first class
excellent product and company would recommend and would definatly buy from them again
Outdoorgear4u Details
About this company
For all your ski wear, ski clothing, ski jackets, ski suits browse the broad range at outdoorgear4u. Also offering camping tents, vango tents, sleeping bags, walking clothes and much more outdoor gear essentials, all at unbeatable prices.
Visit Outdoorgear4uContact information
L40 8LB Burscough
United Kingdom
Category
Outdoorgear4u is ranked 44 out of 481 in the category Clothes & Fashion
Trustpilot Business
Trustpilot COMMUNITY
- User reviews 5,625,071
- Rated companies 93,336
- Updated 24 May 2012
-
Hello world!
The website features links to other sites on the internet. Trustpilot does not control the content or accessibility of these external resources and is in no way responsible for these sites.