I was recommended this company for a particular product, a baby wetsuit, by a friend. It didn't disappoint as I had a choice of designs of the product at a very reasonable price with a very reasonable next day delivery option. I'd definitely recommend this company.
see above good service
Although the item I ordered didn't fit me (full wetsuit) the whole shopping experience online with this company was easy, their delivery was quick and the resultant refund was handled very efficiently once they received the item back. I wouldnt hesitate to use them again and I highly reccommend them. You can order with confidence.
I bought some wet suit boots which turned out to be too small so sent those back and ordered the next size. unfortunately I recieved 2 right feet but I was given a free post to return them and they immediately sent out another pair. was very pleased with they way they sorted out the problem so quickly and I would use them again.
Ordered a go sea kayak cart because of the competitive price, very good website and the promise of a next day delivery. Sure enough it was delivered in the blink of an eye, Excellent. I have since tested this cart which is perfect, It is lightweight ,sturdy and performed superb over the rocks and sand. Absolutely delighted . Will definitely order from outdoor Hub again when needs call, and highly recommend this cart / trolley
I ordered an item for my child, there was a mix up with stock availability. My order was processed and paid. I received a email from hubs explaining the issue, also apologetic for the inconvenience. I placed another order which arrived on time. Within two working days I received back my payment. All round I'm Happy with the service, I will use this site again and refer to my friends and family also new costumer to use.
Needed some stuff for my next fishing trip, went on line looked at all the stuff on offer. Made my selection and paid for it. The stuff that I had ordered arrived on time as promised! No fuss, no messing, no problems! I will use" Outdoor Hub" again when I need too!
I bought size 2 junior diving boots. I was really pleased with the speedy delivery and the price of the boots. However when I looked closer at them I noticed that some of the stitching on the upper had missed and there was a 3cm hole along the seam.Due to how cheap the diving boots were, I decided not to send them back and to stitch them myself.
I ordered an item from Outdoor Hub. Unfortunately I was sent the wrong size and the item was not the same spec as sold online. The spec and picture online was for an adult cag but after reading the label on the item I received, it became apparent that the same item in a junior size has a different spec. The features are not the same. I looked this up on competitor sites and they have a disclaimer stating this. I let Outdoor Hub know almost a week ago yet the error hasn't been corrected online so people may still order this and be disappointed as I was. I called about a refund and the customer service was excellent - the only saving factor from being sent the wrong item in the wrong size, it doesn't get worse! Yet the professional response means I wouldn't discount this supplier again but wouldn't order last minute as getting the size wrong was a pretty basic error.
My son gets so cold in the swimming pool that I had to get him a wetsuit. Bought an odyssey in xxs. Perfect fit, great quality, amazing price and no postage charge to boot. Couldn't be happier.
Mrs birthday present & we were away on holiday....
Ordered it late Thursday evening with express delivery for delivery on the Monday for when we returned home - the day of her birthday.
Got tracking text & email confirming delivery time from carrier.
All delivered .....but didn't get chance to wrap it in birthday paper.
Outdoors Hub well done 11 out of 10 !!
my first order came promptly but had to b returned, was worried about sending it back and reordering so I rang outdoor hub. They were superb, I asked them how to return my wetsuit and how to reorder, they did my reorder on the phone which I received next day, and I returned the other wetsuit and received an email letting me know it had reached them and that they were sending me my money back. I will be ordering again from them.
Price was good service was excellent and product really good quality, I would certainly use them again thank you Hub.
Outdoor Hub has been great. The first shipment of wetsuit gloves and boots went missing. Probably stolen by some postal worker in UK or Australia. My money was promptly refunded even though it was not Outdoor Hub's fault. I have since ordered replacements and they should be here in a couple of weeks.
Needed shortie wetsuit for Windsurfing but was unsure of the size.
The size chart on Outdoor Hub was spot - on for chest size, fits really well and looks good.
Will buy full wetsuit later on in the year.
I was looking for a wetsuit for my daughter and I was happy to see a website where I can compare models with a useful size chart. A good model is easy to find but fit is everything when you buy a wetsuit for a 5 year old. If it doesnt fit properly then she is not going to enjoy snorkeling even if there are 100s of colorful fish. It arrived quickly and we had plenty of time to try it before our trip.
When I needed two junior size wetsuits to take the kids surfing Outdoor Hub got the nod. They had a competitive price with the items in stock, they then delivered them quickly as promised. What's not to like?
Great service and big thank you from us.
I've just ordered 2 Osprey OSX shorty wetsuits for my fiancee and I before we head off on holiday. As the wetsuits are such a good price, I even ordered the matching rash vests too. All were delivered within 1 working day (I paid a £2 supplement) and the quality and fit of the suits is great. I also ordered the baby wetsuit wrap for my 1 year old, not only is 'baby's first wetsuit' uber-cute, but it is easy to put on and take off, stretches well over a swim nappy and gives her good movement. Will give all products a proper test over next few weeks... :-)
My shorty wetsuit was a nice product. I did return a suit with no fuss for a size exchange. The sizing chart did not particularly work for me. The Odyssey suit was a better fit a size up. You can call the shop for advice though. All in all well satisfied.
I purchased a wetsuit last Sunday but I'm yet to receive any notification that it has been dispatched. I did receive a reciept saying that this would occur once ordered. Still waiting....
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