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outdoorkit.co.uk

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EXCELLENT
9.5   out of 10
207 customer reviews
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207 REVIEWS

29 August 2010

Excellent discounts on high street prices

incredibly low prices compared to the High Street and other websites. The delivery charges are also sensible and prove to be unbeatable when ordering more than one item. Overall excellent value or money


Featured review of Outdoorkit

27 August 2010

Review of Outdoor Kit

Outdoor kit is a fantastic store stocking all the latest outdoor gear and the prompt delivery of your goods is second to none. the prices are always competitive as well. in fact after comparing with other leading outdoor stores, i usually find myself back at outdoorkit for the best price and largest selection.


  • Phil
  • 5 points
  • 1 Review
  • Verified buyer
25 August 2010

Superb

When they have a sale, it’s a sale always 50% off. When they say it’s in stock it is. And it’s always delivered on time. The range of stock is superb. The best outdoor site on the web.


24 August 2010

Excellent service

Email query dealt with quickly and helpfully - even on a Sunday - and order processed and despatched the same day. Excellent service. Highly recommended.


24 August 2010

Excellent Service & Quality

Ordered on the friday, arrived safely as promised on the Monday.
Great webpage that's easy to use and will definately use them again.


21 August 2010

easy website to use

I found the web site easy to use and the details clear for the item i was looking for!


13 August 2010

Suberb Service

These guys are brilliant, next day delivery and no hassle when swapping goods.

Imagine the scenario, I was in desperate need for some kit for my weekend away, I ordered it on Monday but due to my error ordered the wrong thing. It arrived on Tuesday, I posted it back on Wednesday and received my replacement on Friday in time to go away - I really didn't expect that quick of a turn around.

I will use Outdoorkit for all of my kit orders from no on.


13 August 2010

Excellent customer service

Many thanks for you incredibly fast customer service. I wish more online companies were as efficient as youselves.


11 August 2010

Best Service I have ever received

Ordered a Berghaus jacket for my grandson at 3pm, jacket delivered at 9.30am next morning.
This is a company that deserves custom and they will certainly be getting mine.


10 August 2010

Excellent customer service

It all started when i wanted to know about a sleeping bag and what season rating it was. Emails were prompt and very helpful. Ended up purchasing a rucksack for my trip in Nepal with next day delivery for a very good price. Seriously if you want piece of mind then this company is for you. I would say its one of the best companies i have dealt with in terms of customer service and delivery speed. Well done outdoorkit.co.uk you have made me a very happy customer and i shall be telling everyone on the trip! A++++


10 August 2010

Excellent company - very reliable

I have used outdoorkit.co.uk quite a few times now. Very reliable service. I would recommend them to everyone!


10 August 2010

Ordered at 4.30pm arrived next day at 9am

Very good value and the product arrived the following day after I ordered it at 4.30 pm. Certainly didn't expect that. Very quick and simple to use site and good communication throughout order process. Will use this company again without doubt.


08 August 2010

ORDERING

EASY AND STRAIGHTFORWARD. AM LOOKING FORWARD TO TAKING DELIVERY OF THE ITEM ORDERED.


08 August 2010

only people with what i wanted!

tried to find salomon boots that i wanted everywhere with no joy - even salomon didn't have the size i wanted. quick and easy to buy them here though.


08 August 2010

Excellent

An outstanding range of products available, easy to use website and great customer service


  • duncan
  • 5 points
  • 1 Review
  • Verified buyer
06 August 2010

duncan

great site, great prices, great products, thankyou


05 August 2010

EXCELLENT!

I have ordered twice from this company and find them fast, efficient and really helpful. They are one of the best online compaines I have used and would recommend them to anyone. Also, the website is really striaghtforward to use. Great company :)


05 August 2010

customer service

2nd order placed with company.
telephone query handled really fast
great products at competitive prices.


05 August 2010

Fantastic

Fantastic value, fantastic range, speedy and cheap delivery, no fuss. Outstanding service! Would recommend to anyone.


03 August 2010

Excellent service and fast delivery

Placed the order on a Friday and received the goods on the Monday. Really fast and efficient service. The jacket I ordered was far cheaper than anywhere else on the net.

I will definately be using this company again and would highly recommend them to anyone.


  • HELEN
  • 5 points
  • 1 Review
  • Verified buyer
03 August 2010

Good selection and Good value prices

Only given 4 stars because i've only just placed the order, can't comment on delivery times.


  • watt
  • 5 points
  • 1 Review
  • Verified buyer
03 August 2010

good cust service response

prob with item but cust response dealt with promptly


31 July 2010

All good

Had instant respose email to my query which is rare!! Haven't recieved product as just ordered it but the ordering process was simple to use... I await my purchase!!


30 July 2010

Brilliant customer service

Items arrived morning after ordering in perfect condition. Unfortunately one was too large, so after sending it back they send a replacement in double time. I don't normally write reviews, but I though there service was worthy of it. Great Job Guys!


27 July 2010

excellent

brilliant products, excellent value and extremely quick delivery i would defiantly recommend


27 July 2010

What Fantastic Service!

Ordered my sandals Sunday afternoon - received them 8.30 Tuesday morning. Wow, fantastic! Love the shoes as well. Wonderful, comfortable and stylish sandals (my second pair, different colour) wish I'd ordered more in the other colours now, I see you have sold out very quickly. Not really surprised at that price coupled with the fast service.

Thank you lots and lots!


  • dale
  • 5 points
  • 1 Review
  • Verified buyer
25 July 2010

great price

good website, no messing and a bargain too...


24 July 2010

Absolutely Brilliant

Ordered at 3pm, immediate email to confirm my order, then one later to say the goods had been dispatched - they arrived the next morning and a bargain as well. Everywhere should be as good as this!


24 July 2010

Prompt service and the socks are great

I'd recommend this company to others, prompt service, and website was easy to use, thanks.


22 July 2010

Excellent Service

Item arrived the next day and was exactly as described but was unfortunately too large. I repackaged the item and sent it back on the Wednesday and by mid-day on the Thursday I had received an e-mail informing me that they had received the item back and I had been credited back to my card. I would not hesitate to use this company again.


21 July 2010

Rate Five Stars

Rating of 5 stars

Was simple and quick and was exactly what I wanted. No fuss and did not take long to do.
Thank you.


21 July 2010

Fantastic service, at an amazing price with super quick delivery.

The two items I ordered arrived extremely quickly. The products i bought, sandals and jacket were far cheaper than anywhere else and the delivery was really quick and delivery costs very reasonably priced compared to others.

Thoroughly recommended.


21 July 2010

wonderful service

Got exactly what I ordered in less than a day. Ordered at 3pm arrived at 9am the following day. Right size, right colour and cheaper than our local shop.
Confirmation email of order, confirmation of dispatch and a five minute reply to my email from Jolene. Excellent


  • Dave
  • 5 points
  • 1 Review
  • Verified buyer
19 July 2010

Great Company

Great range of goods, speedy and reliable service


16 July 2010

GREAT VALUE, GREAT CHOICE OF PRODUCTS

Love the website very good value - thank you


  • George
  • 5 points
  • 1 Review
  • Verified buyer
16 July 2010

Easy to use and good prices

Very easy to navigate the site and good prices


12 July 2010

No fuss

Have been great every time have used them.


11 July 2010

Excellent web site

Great images, clear layout and sppedy service, shame about elivery charges on large orders, they should reduce or not charge on large orders


09 July 2010

Ordering from abroad

I live in Norway and have ordered kit which is to be sent to and picked up in the UK. When trying to pay i rwote down my Norwegian Billing address, where a warnng box kept blocking my procedure explaining that the post code was not from the Uk. I tried it a couple of times but this repeated itself. I then put my uk adress down as the billing address(which it isn't) and I was able to proceed. when I entered my card detaails I was then able to give my correct billing address. Apart from this, the website is simple, great gear, and great prices. If it wasn't for the glitch with the addresses I 'd give a 5 star rating no problem. Hop e this helps


08 July 2010

Superb service

I was impressed by the range of goods available and the prices. I ordered a rucksack at 4.45 p.m. one day and it was delivered at 10.30 a.m. the next. Service doesn't come any better than that.


07 July 2010

The items arrived less than 24hrs from ordering.

Excellent service and quality named products. Great value for money. I would highly recommend this company. Internet shopping at its best


06 July 2010

Fantastic service

I have found OutdoorKit to be a superb supplier of out door equipment, their service is fast, professional and no nonsense. I highly recommend them.

John Gillespie


06 July 2010

Superb

Delivered the very next day at as competitive a price as I could find.


03 July 2010

Best Price and fantastic, fast delivery!

ordered some quality boots at half the price at 2pm on Thursday. They were delivered to me at 11am the day after! How!?? Absolutely first class pricing, comunication, ease of ordering and unbelievable delivery! Brilliant. Nigel, Bolton


  • jamie
  • 5 points
  • 1 Review
  • Verified buyer
29 June 2010

Competitive price and VERY fast delivery.

Bought a North face bag at the cheapest price on the internet. Ordered it a 4pm and it arrived at 11am the next day. Bearing in mind I live in glasgow thats amazing. Very happy, can't recommend enough.


28 June 2010

Great product range - outstanding service

I have placed several orders recently with Outdoorkit and I have not been disappointed with any of the products. The customer service is outstanding. I have had several queries and I have been replied to straight away. Delivery is super quick and items are well packaged.

I highly recommend this company


25 June 2010

Amazing 5 * company!

Amazing super fast speed.. smooth transaction. Order last night and it was with me this afternoon. They were the best price and the best delivery online for a Vango Apollo 500 5 man tent!

Excellent service!


24 June 2010

Great Price

Best Price on the web


  • andrew
  • 5 points
  • 1 Review
  • Verified buyer
20 June 2010

Ridiculous price for shipping to Northern Ireland.

Seriously!

£8.95 to ship to a single item to Northern Ireland. How can you justify that? Don't you want trade from NI?
The only reason I ordered from you was because I couldn't get the product anywhere else and I was in a hurry for it. It pained me to do it. You are charging TWICE AS MUCH for postage as any other mainland based store that I order from.

I will NEVER order from your site again.

Its such a shame as you seem to have some great gear.

A very frustrated NI resident.



Reply from Outdoorkit

21 June 2010

All our deliveries are sent via Parcelforce and are fully trackable and insured. We prefer not to send your items via post because they are easily lost, resulting in potential delays. All our postage charges are displayed on our site and all the way through our checkout process.

Following on from this complaint, we've started investigating alternative methods of shipping to Northern Ireland and have reduced our charge to £6.95 in the interim.

We'd also like to mention that postage charges to Northern Ireland from our competitors range from Free up to £14, so we are not the most expensive!


17 June 2010

5 Star Service!

I ordered after lunch on Wednesday and recieved the goods in perfect condition at 10am Thursday. The Boots I ordered were also half the price that any other website are selling them for. Very happy customer who will return!


17 June 2010

Amazing!!

Just a few words.....

I placed my order yesterday afternoon (16/06/10) after finding what I was looking for at a very good price.....It has just been delivered..!! (17/06/10)...thats better than bloody quick!! Very pleased with items, excellent prices & the service is just amazing!!
Numerous other websites should take a leaf out of your book!! First class and I will definitely be revisiting!!
Thank-you


12 June 2010

5 stars for simple orders

This company makes it easy to order. Why is it so messy with most others. Saul, London


10 June 2010

Very good, fast service and excellent prices.

I got a lovely little proper gore tex jacket in their sale for the price of a non-breathable, sweat-your-ears-off cheapo jacket. It was in a size XXL as well, so I was most pleased with that, as well as speedy next day courier service as standard, which is miles better than what you get from most places.

An excellent online retailer!


10 June 2010

Brilliant!

Very helpful on the phone. Placed order on the web after lunch. Parcel arrived next morning. Excellent!


10 June 2010

Should be everybodies first stop for Outdoor gear.

The fastest most efficient delivery of any outdoor equipment website coupled with fantastic value gives a first class experience. Would recommend to anybody as first port of call for outdoor clothing and equipment on the net.


10 June 2010

Perfect service,. Great prices!

Items were delivered fast and efficiently. I had a couple of queries which were well answered in a friendly manner. I love this site!


  • f
  • 5 points
  • 1 Review
  • Verified buyer
09 June 2010

all the sizes and colours

few clicks to see what was in stock,including half sizes ( many of the stores,except the excellent snow & rock) dont now stock half sizes.. Letrs hope i get them in 2 days, off on hols in 5 days...


  • Pete
  • 5 points
  • 1 Review
  • Verified buyer
08 June 2010

Repeat customer

A good range of products at great prices. An excellent service and I wouldn't hesitate shopping online here again.


08 June 2010

great website, great selection and easy to navigate.

Great value for money and great selection.


07 June 2010

Excellent Service everytime

I have ordered loads of Items mainly in Sale without any problems, Returns are dealt with very good and Delivery is Superfast!! Deffo reccomended for all Outdoor gear.


07 June 2010

Why can't everyone else be like Outdoor Kit

The best point about these people is that they charge reasonable p&p prices, and your order is delivered very quick... Usually next day for just under 4 quid! Most people would charge nearer a tenner for this service.


04 June 2010

fast delivery

the item was deliverd the day after i placed my order and was the best prices on the net i could find.
would recomend to anyone.


  • Paul
  • 5 points
  • 1 Review
  • Verified buyer
02 June 2010

great website and company

staff responded to questions promptly. with suggestions.ordering is simple and my order was delivered on time. no complaints and am using them again
Paul


31 May 2010

Wonderful service

I ordered a Berghaus fleece for my mother for her birthday but I was unsure what type would suit her needs best. I rang up and was put through to the calls team and was advised on the best fleece for the job. The fleece then arrived promptly after ordering and was perfect. I'll definitely be ordering from them again.


31 May 2010

So quick!

My wife and I always leave everything til the last minute, and unfortunately the local shops let us down. A few minutes on here and we'd found our stove, and more besides! Delivery was just one day. We had a lovely holiday. Thankyou.


31 May 2010

5

Easy site to use, found a garment that we had struggled to find in any of the outdoor shops - thanks


  • marek
  • 5 points
  • 1 Review
  • Verified buyer
28 May 2010

Outdoorkit

pleasant super efficient to deal with, highly recommended


20 May 2010

Good service

Product ordered and delivered on time. Very helpful staff.


20 May 2010

Exactly what I wanted, when I wanted!

Needed a pair of Salomons asap for trip to Lake District - found them at OutdoorKit (in the half size I wanted!) and got them within 1-2 working days. Really pleased with the shoes and the speed of delivery. Would rate 6/5 if I could!


17 May 2010

The Best

I am walking guide and regularly buy gear from Outdoorkit for myself,I have several sets of gear in matching colourways from various brands , not entirely necessary, but I look good and I get to buy it all in one place as time is a precious commodity! I know I can get a high technical spec at at a good price. I also recommend gear from the sight to my clients so it caters for those of us out every day as well as those who venture out on a more occasional basis. The delivery time is always quick.


16 May 2010

CONTACTING TRADING STANDARDS FOR FALSE ADVERTISEMENT

shocking service, wrote to them before purchasing asked if in stock, purchased the pants to be told guys in warehouse cannot find them and they will have to come from ME and they should be here by the end of the week, received a message on my phone today saying it could be next week now, will be contacting trading standards


  • Lou
  • 5 points
  • 1 Review
  • Verified buyer
13 May 2010

Quick, easy and what i wanted

site was very easy to navigate around and the ordering could not have been easier.


  • Steve
  • 5 points
  • 1 Review
  • Verified buyer
13 May 2010

Numerous orders over the last 6 months

Awesome products, Awesome customer service,Awesome company. Deal with confidence people
you will not regret it!


08 May 2010

excellent

very quick and happy with service. offer excellent products.


06 May 2010

Excellent Service!

Fast,reliable service. Deliver when they promise and should you need to return an item, your account is credited as soon as they receive the item back. Can't fault their service.


05 May 2010

Great website; good prices; reasonable postage costs!

This has been my first dealing with Outdoorkit - the website was easy to navigate around and more importantly the prices are good! Postage costs are very reasonable and delivery times look good too...so long as they're true :o) However, first impressions are very good and I'd have no reservations using them again.


05 May 2010

Great service

Excellent prices, great customer service, swift deliveries.

We returned an item that was the wrong size and they dealt with it swiftly and efficiently


29 April 2010

Good choice, excellent prices

Had what i wanted and when i looked around the site at other products i realised that i should have been coming here years ago. Could've saved myself a packet!


27 April 2010

FAST DELIVERY

fast delivery easy to use with fair prices


  • nigel
  • 30 points
  • 1 Review
  • Verified buyer
26 April 2010

excellent

just the right price, also very easy to work with fun fun fun, its made our holiday very memorable


23 April 2010

Excellent Service

Website easy to use and prices very competitive. Items from multiple orders all arrived on time. Customer support very helpful via mail and phone. Will use again for all things outdoors


16 April 2010

Superb Service!

Web site is really easy to use, prices are really competitive and my items arrived 24hrs after ordering.
Thanks very much!


10 April 2010

****

Easy to find things on the site and some useful feedback on individual items. Fingers crossed all is well when goods arrive!


  • brian
  • 5 points
  • 1 Review
  • Verified buyer
06 April 2010

Fast delivery fast answers to questions

Found all of the items fast, detail on website great with regard to stock levels and delivery times. I recommend this company.


  • Darren
  • Sheffield, GB
  • 36 points
  • 14 Reviews
06 April 2010

Quite simply an excellent service

Highly recommend this seller. Everything is at a good price and delivery is 9 times out of 10 super fast.Cant recommend the company highly enough.


  • rich
  • 5 points
  • 1 Review
  • Verified buyer
31 March 2010

best outdoor gear shop on the net

anything you want they got it at a great price and super fast delivery


27 March 2010

found my item very easily and it was in stock, unusual for an unusual size and hard to find normally on other outdoor clothing online shops

awaiting delivery


26 March 2010

4 STAR

4 STAR only because i am doing this before my shoes are delivered


  • Anne
  • 5 points
  • 1 Review
  • Verified buyer
23 March 2010

Excellent service

Excellent service and fast delivery. Have ordered items on three separate occasions and recieved each order the following day. Would definitely recommend to others.


15 March 2010

Excellent service

The articles arrived promptly the next but one was duplicated and another was missing. I rang customer service who couldn't have been more helpful. They quickly located the missing item whilst I was on the phone, arranged for next day delivery and i was able to return the duplicated item to the delivery driver


08 March 2010

Fantastic first order

This is the first time I have ordered with them and thay are fantastic. Quick customer service and parcels delivered when they are supposed to. Nothing seems to be too much trouble! Would definately reccommend other people using OutdoorKit!!!


06 March 2010

Impressive first order

The item ordered arrived the next day in perfect order, fit perfectly and is just what i asked for of this particular item. Have just ordered one for my Husbnd so impressed and would recommend them to anyone.


27 February 2010

Brasher Conditioning Cream

Easy to find - it was a shame that you do not stock Brasher Protector spray as well


  • spenny
  • 5 points
  • 1 Review
  • Verified buyer
21 February 2010

wot a star

super fast delivery. spot on description.cant fault it!


  • Nooks
  • 5 points
  • 1 Review
  • Verified buyer
20 February 2010

Superb service

Great range of products and fantastic prices. Delivery very fast and returns dealt with very efficiently.


17 February 2010

Excellent service, 2nd to none.

I allway's buy my gear from outdoorkit as they stock every thing I need and the delivery times are very quick.I have'nt seen anywhere cheaper on the net and I need to save every penny I can for my trek to Everest Base Camp for the British Heart Foundation see my fund raising page at http://original.justgiving.com/colinjennings


17 February 2010

Best shop on the web

Fantastic Customer focus and unbeatable prices.


17 February 2010

5 stars

What excellent service, i received my order within 20 hours and very pleased with it, thanks


17 February 2010

Very good service

items were delivered on time and when there was a query it was dealt with quickly and efficiently


17 February 2010

Top Service 4 Top Gear

5* Very pleased with the 2 purchases before christmas, warm jackets.... what great timing perfect for the snowy month to follow. Now taking advantage of the sale, attractive prices for attractive clothing. As always a smooth efficient company to deal with.

Many thanks, Valerie


We have even more reviews

View all 207 reviews

zzswift

25 September 2008

Very impressed with the service from this company. They answer the phone,...

alft

11 June 2008

I now use Outdoorkit as my first port of call for all my outdoor stuff - they've got such a great product range and they're one of the few online...

nicolebell

22 May 2008

Ordered a Vango Beta 450 tent for the bank holiday. Placed the order on Thursday afternoon, tent turned up the next morning as promised (I phoned to...

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RATING DISTRIBUTION

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trustpilot users (200 Reviews)
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Outdoorkit Support

About this company

Outdoor Kit for Outdoor People. All the major brands of outdoor clothing and equipment at competitive prices. Safe and secure online shopping.

Contact information

Write to support@outdoorkit.co.uk
Call on 0208 123 5911
We live here 25 High Street
AL3 4EH St Albans
United Kingdom
sports · camping · climbing · walking · running
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