Reply from Outdoor Leisure Direct.co.uk
[REPLY]
Outdoor Leisure Direct.co.uk reviews
- Reviews (10,881)
- Barry Mulroy
- 1 Review
- Verified buyer
First Class
No problems a great company to purchace from. Many thanks
Featured review of Outdoor Leisure Direct.co.uk
- Darryl
- 1 Review
- Verified buyer
spot on
great customer service, I complained about PayPay and was contacted within a few hours and instructed on how to pay without PayPal, all products arrived as ordered and by courier who text to confirm delivery window of 1 hr, fantastic
- Ronald
- 2 Reviews
- Verified buyer
Everthing Ok, Fast delivery
The Osprey Suit fits perfect, Fair Price, Fast Delivery.
- sue crawford
- 1 Review
- Verified buyer
Better than I hoped for.
Bought a wetsuit for my 10 year old girl. Took advice from how to measure guide and applied it to my daughter the result was a perfect fitting wetsuit. It arrived very quickly and we were very pleased with our purchase, black but with very girlie pink bits. I will go back to these people when I have to order my son his wetsuit.
- Sheila Parkinson
- 1 Review
- Verified buyer
Wow such fast service
Ordered my Airbed on-line and it was delivered the next day. Great that I was given a delivery time so that I did not have to wait in all day. Wish other companies were as well organised.
Thanks and I will definately use Direct Leisure again.
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- Jennifer Thompson
- Brighouse, GB
- 1 Review
Excellent company with great service!
I ordered 2 wetsuits, 2 pairs of wetsuit gloves and 1 pair of wetsuit boots. Due to my large order I got free delivery and along with my 15% voucher I had already it gave me an even better deal.
I got an email through almost straight away saying my package was going to be delivered the next day which was great! However, wasn't going to be in so asked them to deliver it a couple of days later and they were happy to do that and even told me the specific hour they were going to deliver my package.
All the items when delivered were exactly as described and fitted perfectly! The wetsuits were the best ones I've ever had at such a low price and the gloves were perfect.
Couldn't of asked for anything else better from this company would definitely buy from them again! Would give them 6 stars if I could :-)
- Christine Fulcher
- 2 Reviews
- Verified buyer
wetsuit sent speedily and size as described with good price
As stated above- I would buy from you again
- Leocro21
- 1 Review
- Verified buyer
Excellent service
I bought a boat from outdoor leisure direct they helped me with every step of the process they always responded to every email promptly and never let me down. As I live in northern Ireland I have had a couple of companies saying cant deliver to you but outdoor leisure direct delivered my boat without a problem and I intend to buy from them again. I would recommend this company to anybody they are a pleasure to deal with............
Reply from Outdoor Leisure Direct.co.uk
Thanks Leocro21! Enjoy your boat, we hope to serve you again in the future :)
- Richard Williams
- 1 Review
- Verified buyer
I have made several purchases with these people and can only say they offer excellent service and value for money.
I have recently bought wetsuits for the family and found these to be excellent value and top quality. The service I received was excellent. delivery was prompt and I also found them very helpful in the past when I needed some information before I made a purchase.
Reply from Outdoor Leisure Direct.co.uk
Wow, great review Richard! Thank you for taking the time to leave one :)
- Kevin Cox
- 1 Review
- Verified buyer
Excellent Value
Really nice product given the price, delivery was almost immediate. Could not ask for more.
Reply from Outdoor Leisure Direct.co.uk
That's great to hear Kevin, thank you for your custom :)
- A berryman
- 1 Review
- Verified buyer
Excellent all round service
Highly recommend outdoor leisure direct, i have placed several orders in the last twelve months, and have always been impressed with the prices and the quality of the products. The orders always arrive within a few days, and even when i had to return an item which did not fit, a replacement arrived within a week.
Reply from Outdoor Leisure Direct.co.uk
Thanks for the review A, we look forward to helping you in the future! Roll on the summer :)
- Donald MacVicar
- 1 Review
- Verified buyer
Great Products From A Great Company
I have been very pleased with all the items I bought.Great to deal with and good prices.Will deal again.
Reply from Outdoor Leisure Direct.co.uk
Great stuff Donald, thank you for your review :)
- James Gilmore
- 1 Review
- Verified buyer
First class service
I ordered a wet suit for my friend's two year old on Sunday and it was received on Tuesday! My friend was very pleased with the quality and fit, so I couldn't be happier with the product or the service.
Reply from Outdoor Leisure Direct.co.uk
That's great to hear James, thank you for such a positive review :)
- Matthew Boyham
- 1 Review
- Verified buyer
Will use again, recommended
Products exactly as described, best price, very quick delivery. Thanks.
Reply from Outdoor Leisure Direct.co.uk
Thanks Mathew, enjoy your purchases :)
- Palli Moon
- 1 Review
- Verified buyer
Everything was very good
No complaints or issues. Everything went fine.
They even contacted me asking if my order was correct since there was the possibility that it could've been misunderstood.
Great service
Reply from Outdoor Leisure Direct.co.uk
Thanks Palli, we hope to serve you again in the future :)
- S Craven
- 1 Review
- Verified buyer
Fast service & value for money
A fast efficient service, good value for money product. Would definately purchase again from Outdoor Leisure Direct.
Reply from Outdoor Leisure Direct.co.uk
Great! Thank you for taking the time to leave such a positive review :)
- Lesley, Scotland
- 1 Review
- Verified buyer
First time using Outdoor Leisure. Absolutely fantastic service
I placed my order Tuesday night at 9.40pm, As I was going away for the weekend I rang Outdoor Leisure on the Thursday of the same week to ask if they had any idea when I could expect the goods. I was amazed that they told me the delivery was on route and should be delivered within the hour!! True to the word of the very helpful and polite young man at the end of the phone my goods were delivered on time (1.15pm) and are of excellent quality. Definitely will be my first stop to shop now.
Reply from Outdoor Leisure Direct.co.uk
We try our best Lesley so it's great to hear you were happy with the service, enjoy your purchase!
- Jazz
- 1 Review
- Verified buyer
Punchy on email questions & great service.
I bought a wetsuit. As a quite small adult i was unsure to the size i required. After a quick email they suggested a size based on my measurements. They we're very polite and they know their sizes well (it fits). Delivery was a day late but i wasn't urgent for it and you can't control the delivery companies. Would use them again.
Reply from Outdoor Leisure Direct.co.uk
Thanks for the great review Jazz! Happy to help you get the right size wetsuit, as this can sometimes be tricky :)
- Karl
- 2 Reviews
- Verified buyer
Excellent price and fast delivery
Absolutely no complaints at all - amazingly fast delivery and service. Excellent product and price, will use again.
Reply from Outdoor Leisure Direct.co.uk
Thanks Karl, great to hear that you were happy with the overall experience of buying from us. Enjoy your purchases!
- Susan Brady
- 1 Review
- Verified buyer
Frankly the best
I recently ordered a small pool filter from Outdoor Leisure Direct.
My order was acknowledged by email and processed. I was emailed to inform me that the item had been sent via a delivery firm.
I was emailed again to say that the item would be delivered within a 2 hour slot on a particular day. The item was delivered exactly as promised. This is the best service I have ever had and the filter work perfectly.
In the past I have had some simple dreadful experiences with deliveries and I have complained. I believe in praising what is good and I do that wholeheartedly for your service.
Reply from Outdoor Leisure Direct.co.uk
That's really great to hear Susan, thank you for taking the time to leave such a great review :)
- STEVE
- 1 Review
- Verified buyer
EXCELLENT SERVICE
QUICK RESPONSE GOOD COMS WILL DEAL WITH AGAIN!
- Mark
- 1 Review
- Verified buyer
Smashing!
Bought two wetsuits, they arrived within two days and were great value. Would highly recommend. Ta!
Reply from Outdoor Leisure Direct.co.uk
That's grgeat to hear Mark - We try our best :)
- May
- 1 Review
- Verified buyer
Products as described, good price and VERY speedy delivery.
Their prices are great and they do a very speedy delivery. I used my beach shoes and they did the work. I recommend them.
- Helen
- 1 Review
- Verified buyer
Fast service, great value.
I ordered a shortie wetsuit for my daughter as she suffers terribly with 'blue lips' during swimming lessons - the website was easy to navigate and the ordering process straightforward. The wetsuit was delivered very promptly, although the promised email to notify me it was on it's way never materialised, so it was a pleasant surprise when it arrived a few days after placing the order!
I would definately use this site again - very reasonable p&p charges too!
Reply from Outdoor Leisure Direct.co.uk
Thanks for the great review Helen, hopefully your daughter is a bit warmer in the Swimming Pool now!
- mls
- 1 Review
- Verified buyer
First class
Goods ordered on Thursday,arrivedvSaturday.
Reply from Outdoor Leisure Direct.co.uk
Thanks for leaving this review MLS, enjoy your purchase :)
- Anna Dass
- 1 Review
- Verified buyer
Brilliant service and excellent products!
I have now purchased 2 wetsuits from leisure direct. The quality of the item is great and they are brilliant value for money. Delivery is very speedy and i would happily use them again.
Reply from Outdoor Leisure Direct.co.uk
That's great to hear Anna, thank you for coming back to us for your second purchase :)
- Aaron French
- 1 Review
- Verified buyer
Brilliant product, brilliant delivery, SIMPLE!
as above! It's simple!
Reply from Outdoor Leisure Direct.co.uk
Thank you for the great review!
- Phil Cose
- 1 Review
- Verified buyer
Excellent company
A refreshing experience, a company that actually cares, I have only positive feedback. I ordered my goods from Australia to be delivered in the U.K. they arrived the very next day. Contacting the staff was something pleasant for a change.
Well done "Outdoor Leisure Direct" keep up the good work.
Mr.Phil Cose.
Reply from Outdoor Leisure Direct.co.uk
Thanks Phil! We are glad to hear you had a great experience with us! :)
- Sara L., Customer
- 2 Reviews
- Verified buyer
Ordering was easy, very quick, and delivery even quick - would recommend this company!!
I would certainly buy from this outfit again...I looked at prices of the same items on many sites, and they were the cheapest. I had not dealt with them before: hence the search in other places. However, their web site was quick and easy to use, easy to pay, confirmed immediately...and delivery followed within 48 hours. I would recommend them from my experience - unreservedly!!
Reply from Outdoor Leisure Direct.co.uk
Thank you for the praise Sara. We try our best to provide the best prices and quick delivery service - we hope to do business with you again :)
- Harry
- 1 Review
- Verified buyer
Brilliant service, quick delivery
I ordered a wetsuit which turned out not to fit so I emailed the returns department and got an excellent response, they were more than helpful throughout the process of returning and exchanging the item, the responses to my emails were always quick and efficient. The delivery of the item was also exceedingly quick with it coming about two days after buying the original and the same again after recieving the item back and the difference between item price had been confirmed. Overall excellent service will definitely be ordering again in the future.
- RipdeRigga
- 1 Review
- Verified buyer
Excellent service
The item (ladies beach shoes) arrived the day after they were ordered.
Though we were warned to order a size smaller than normally taken we didn't and the item didn't fit. We returned them immediately and within 3 days received a replacement item with no quibbles or queries.
- Mike
- 2 Reviews
- Verified buyer
Absolutely spot on!
Price was best around, delivery was free and fast. I was updated about my order via email very well. I woul dhighly recommend using them to anybody. It's very refreshing to use such a professional outfit.
Reply from Outdoor Leisure Direct.co.uk
Glad to be of service to you Mike. Thank you, we pride ourselves on our professionalism.
- Chris
- 1 Review
- Verified buyer
Good product good value good service
All good stuff and saved another 5% going to them direct as opposed to through Amazon..
Reply from Outdoor Leisure Direct.co.uk
Thank you Chris for an excellent review, we hope to see you again soon :)
- Rik
- 1 Review
- Verified buyer
Great service!
I bought two boats (blow up kayak) total brill and served amazing in all condition and seriously helped co-ordination. Had to buy some awes as i broke them and just recent a new pump as old one had lost it nozzle again this was my fault. Total sweet customer services and amazing products it been better if they sold spare bags for boat to go in but saying that it only a bag, no issue. I recommend any one to use this store and have confidence in them. Shalom Rik
Reply from Outdoor Leisure Direct.co.uk
What a fantastic response, we are happy that you were satisfied with the products and the service. It was great doing business with you :)
- KJ
- 1 Review
- Verified buyer
Excellent Service
I had previously purchased a pool for my daughter and had forgotten to order a pump. As the pool and cover was due to leave the country I needed a quick result! I got it from Outdoor Leisure. Quality product + quick delivery too! You couldn't want for more.
- Richard
- 1 Review
- Verified buyer
Excellent prompt service
Great product at a great price, delivered promptly.
- Linda
- 1 Review
- Verified buyer
Excellent service
Very quick and easy. Order delivered really quickly and product just as expected.
- PAMELA
- ESSEX, GB
- 2 Reviews
- Verified buyer
excellent service
wanted some inflatables for my pool...did comparison sites and identified this supplier as the best price for products I wanted.....arrived very quickly and was pleased with products/quality and prices.. Will use again.
company sent email informing me of delivery time and the products were delivered within the time frame given EXCELLENT no waiting around ...as I do for some deliveries...
- Alistair
- 1 Review
- Verified buyer
Useless
Having ordered directly i waited for my delivery which never arrived despite chasing and being promised a date. Eventually they have promised to credit my account as the item is lost in their warehouse and I am still waiting for that to happen.
- mrs mcr McComish
- 1 Review
- Verified buyer
i was delighted with the product and service
I bought a wet suit and shoes for my grandaughter. I would recomment this company to anyone. The service and quality was super. Being a granny I was not to confident to buy on line but I had no problems at all.
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