found useful by 1 person
I am sitting waiting to get a response from their phone queuing system - 35 minutes in and getting VERY frustrated. No response to my three emails chasing an order placed 11 days ago. Irrespective of the outcome of this call (and I am not hopeful) I will be getting my Credit Card company to obtain a full refund and I will be contacting Trading Standards. I suggest any other customer with similar issues does likewise......