Overclockers UK reviews

Overclockers UK reviews

Excellent
9.3
from 0 - 10
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Outstanding!

From buying to refunding and general technical help, Overclockers.co.uk are exceptional, I've been shopping with them for 8 years now and since Caseking.de took them over their service has gotten even better.
If your in the market for anything related to computers then OCUK should be your first step.
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Great customer service my foot!

Don't just take these reviews as gospel. Do a search and check out how many people have had horrible customer service from Overclockers.

They ignore RMA claims. You'll wait for weeks and have to hassle them to get any kind of response.

This coupled with the fact that their prices are far too high, and that they then charge an extra £10 on top for delivery, should equate to you looking elsewhere!

*** In response to your comment James.
I'm not interested now. There was plenty of scope for this discussion in my webnotes. I've already had to buy replacement components elsewhere since I need my computer to work.

I actually have two open RMAs with OCUK. Both of which haven't been addressed. I don't expect to be left waiting weeks for an RMA number on an item that's in warranty. I won't be using OCUK again.

On a side note. I'm not going to join Facebook just to comment on my own review. What's the deal with that Trustpilot?
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Excellent customer service.

Simply a great company. Their customer service is second to none and every time I have had an issue they have always done their best to help me in any way they can.

Genuinely a great company.
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the best of the best service

Top class service. Had a problem with delivery and a few posts in the CS section on the forums and an hour or so later problem solved and new card delivered very next day. 5UB your the man
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Great Service, Fast Delivery

Great Service, Fast Delivery and a set of very helpful lads.
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Great prices, great service, what's not to love?!

Overclockers UK are fantastic! They have competitive pricing and constant deals and sales that keep them ahead of the competition. The stocked items are wide in variety and rarely out of stock. The packaging is more than adequate for any item posted and the delivery service is excellent with tracking details provided in a very short time after dispatch! The customer service is first class and the staff are always at hand to help out, either in store, on the phone, or on their forums!
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A blind date that you end up marrying.

When you first return something, you get that feeling in your stomach that you might end up infuriated at someone under evaluating your custom. It's the opposite at OCUK, like a blind date, you don't know what is going to transpire but she turns out to be the best thing that has ever happened to you. The partnership starts and will not end as long as I keep buying and they keep doing exactly what they're doing.

This company is very professional, the staff treat you amazingly and their weekly offers can tempt you into buying something you didn't even think you wanted. Delivery times are excellent and free for loyal forum posters that are also offered at OCUK. They're not just a shop. They have a very good team who moderate the forums and provide the latest conversations on the latest technology advancements in many areas, guides, helps, tweaks, fixes etc from the great community.

You don't need to go anywhere else, competitive pricing, amazing staff (Bailey is really amazing) and amazing people on the forums. I started shopping with them and have never been elsewhere for my PC hardware.

I know, a creepy analogy but it's good to be different.
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I've been a loyal member for 10+ years and will use nobody else!

Great pre-sales and post-sales Customer Service & Support. Some of the most experienced and knowledgeable staff you'll find when it comes to performance/enthusiast computer hardware. One of the biggest UK hardware forums with rewards and bonuses for loyal members - one of the major reasons you'll keep coming back!
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Excellent service, best IT e-tailor around :)

I've been using OCUK for a few years now, and every time I've needed them, either with getting an order delivered on time or if I have an issue with any component, they have always been there in double quick time to really help out, especially in the Customer Service part of their forums, and they even help out in the evenings and weekends in their own free spare time! Can't ask for more than that! I always look to OCUK for my PC purchases now, knowing I'm in safe hands :) (Big thanks go out to 5UB, Bailey & StigBourne)
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Amazing products and Customer services!

I have been using Overclockers UK for over 10 years now and I have never been let down yet. Recently I decided to upgrade my computer and I had some questions to ask before I made the purchase. I visited the Overclockers UK forum where I found a Customer service section and I posted a few questions and an OCUK staff member called Steve (5UB) was most helpful when dealing with my queries. Steve was professional and should be commended for his sterling customer services. After I placed the order for the components, Steve was able to authorize the Overclockers UK tech labs to assemble my build which was a great surprise! This means my system will be built and tested by professionals and will also include a 2 year warranty!
I am over the moon with the service and products that Overclockers UK provide and will continue to use them for all of my computer purchases.
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Fantastic service, as always!

Wasn't sure exactly what graphics cards to get and whether they would fit in my case - as always, Overclockers UK forum is a wash with great advice.

Contacted them as well with a pre sales enquiry and 5UB, as always, gives fantastic service and no matter how stupid or silly the question may be, he always makes you feel comfortable and always gives off the impression that he has all the time in the world to help you out - this is synonymous with Overclockers.

I couldn't recommend them enough - great value, great service.
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Great service!

I was recommended Overclockers UK a couple years ago by a friend, used them for many orders now. Never had a problem! Quite the opposite, they've been so helpful in my purchases, with great weekly and daily deals.

Always great service and communication, been using the forums a lot more lately and I get a very prompt reply to all my messages or queries.

Thanks.
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Always fantastic service!

Have been a customer for years and would happily recommend them to anybody, always helpful, competitive prices, fantastic customer service & great forum community.

Will continue to buy from them, without hesitation.
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True excellence yet again from OcUK.

I have been a loyal OcUK customer for many years, and my last contact with them reinforced why.

I asked a question on their Customer Service forum (which is an amazing idea, as you don't have to keep checking back like a live chat system), and received a reply within 5 minutes with a clear and concise answer to my question.

I just wish more companies would look at OcUK and model their custer service on them, as it truely is a pleasure dealing with such a great company :)
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Fantastic customer service and very friendly staff, thanks Bailey!

Ive had a few problems with some hardware I recently purchased from Overclockers UK and the level of customer service I have received, and still recieving is second to none! Bailey in technical support is a top lad and extremely friendly and helpful.
And they send Haribo in your parcel, winner!!
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Very helpful person.

This person has been extremely helpful with the problems I have posted about in the consumer section, offering advice and solutions which were much appreciated.
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OCUK , The One Stop Retailer For PC Goodies :D

OCUK is the only place ill deal with when it comes to PC-Parts,
I trust the forum members / customer service for advice on products,
The level of support you receive from the whole OCUK Community is fantastic,

OCUK FTW :)

Stevie
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perfect service

Going above & beyond my expectations time & time again. been ordering them for many years (5+). never had a bad thing to say about them even after spending many thousands over the years.

told friends about them & they also think there experience was exceptional!
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Years of custom, never a single complaint

I've been a computer enthusiast for more than half my life, and Overclockers have always provided a great service. Some competitors might shave off the odd pound here or there, but I am happy to pay a tiny bit more for things like 14 day piece of mind and a frankly excellent customer service team (plus the chance of random Haribo is always welcome!).

James Bailey has been particularly helpful with my recent queries, especially with a very speedy turnaround of an RMA request.
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Good Solid Company with very Helpful Staff

Purchased many things over the years from them. If there has been a problem, a quick note/email/phonecall or post on the forums has sorted it.
Just purchased a couple of work computers (their Primo Pro range) which they have built and delivered within a couple of days. Looking inside, they are very neatly done and are inaudible from over a foot away
I once bought a cheap case and one of the feet was missing - I received a new foot in the post a day or so later

www.overclockers.co.uk Details

About this company

Overclockers.co.uk sell a wide range of high performance computer components, hardware and gaming systems. Visit our website now to find out more.

Visit Overclockers UK

Contact information

Call us on: 0871 200 5052
We live here: 5 Lymedale Cross
ST5 9BT Newcastle-Under-Lyme
United Kingdom

Category

Overclockers UK is ranked 21 out of 89 in the category

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