I JOINED AND OVER 30-40 SESSIONS ON THE LIVE ROULETTE IT WAS QUITE CLEAR WHAT THEY WERE DOING. LANDING IN WINNING NUMBERS THEN SKIPS RIGHT BACK OUT I EXPERIENCED THIS NUMEROUS TIMES AND ENDED UP LOSING £1000
WATCH THE BALL WHEN IT HITS 0! EVERYTIME IT WILL SKIP INTO 26
SURE SIGN OF SUSPICIOUS ACTIVITY AND THEY USE CASINOS OVER IN LATVIA THE MOST CORUPT COUNTRY IN EUROPE!
Love the offers an free bets that you do. I would say the mobile app for android devices need improving; - quite often the app will not open because it cannot get response from internet - sometimes it becomes unresponsive when selecting bets. find myself repeatedly pressing the same selection until it registers - and for sake of hindsight when looking at betting history I do wish it would show how much I WOULD have won if it wasn't for one team f%#@in up on me
Paddy Power the most generous site and fantastic value ....But the bit part payout on multiple bets like lucky 15s ect is an awful idea and hard to keep track of what your being paid ...for this reason they lose 2 stars
I would recommend you to join Paddy Power as they are right on the ball with what the customer both wants and needs. You get bombarded with good free offers, free bets, better prices and would you believe it sometimes monies paid back.
Opened new account, depositing £30 and not opting for the bonuses. Decided to take my chances at £2 a spin and after 4-5 spins hit the bonus round which seemed endless with game after game.
Bonus ended totalling out at around £280 in winnings. A nice win for £30 deposit huh. After cashing out, was expecting the money in my bank a few days later. However, the following day I tried logging into the account to check that they had actually completed the withdrawl, only to be greeted with an incorrect details error. Resetting my password advised my account was suspended, gave an error code and advised me to contact customer support.
Live chat, initially advised that my account was suspended due to an identification issue. When quizzed on this, they at first stated that they couldnt verify my identity so suspended the account. I took the email address down and sent a copy of my passport / driving licence and a utility bill for good measure.
2 hours later, contacted live chat again to check the status as the account was still suspended. This time to be told that my account was permanently suspended due to a self exclusion.... when quizzed on this, they claimed that I had personally called their customer support lines and self excluded.... and wait for it ..... I had told them that I didnt want the winnings crediting to my bank, so I forfeit them.
Obviously I was livid, I threatened court action and the works, agent said they would raise to a manager who would call me back within 48 hours. The next day having logged into my online banking; I was quite surprised to see that PP had refunded the £30 originally deposited back to my card. Live chat now simply respond that as the account is self excluded they cant discuss any further detail.
So, to sum up, PP will allow you to fund your account, but the minute that you exceed their RTP (return to player) average by a considerable amount; they will make any excuse not to pay out.
The Paddy Power website has significantly improved in recent times. The website is now more user friendly and is now 'up there' with the likes of William Hill and Betfred etc. However, the question arises as to whether being 'up there' is sufficient for Ireland's and one of the world's leading bookmakers. I would argue that Paddy Power should be striving to have the best service that there is, and that your competitor's websites should be nowhere near the standards of yours. More improvement is needed, but Paddy Power have been heading in the right direction in recent times. Another point that I'd like to make relates to offers that your competitors currently have - Betfred, for example. They significantly enhance the odds on Goals Gallore coupons which is something you might like to consider. Also, their Double Delight/Hat trick Heaven is something that attracts customers to their website. Maybe an alternative to that might be something worth considering.
I always choose PP over any other betting agency, simply because the odds are better and ye have far better deals with MBS etc. Yer Twitter man might be annoying sometimes, but 9 times out of 10 he's hilarious and I think it's a really good way of getting the PP name out there. Yer website is also very easy to navigate through, unlike Boyles who's is clumped and messy! Anyway, keep up the good work Paddy :)
I love Paddy Power for a number of reasons. Firstly they do the best special offers hands down! Make sure to like them on Facebook and follow on twitter to get some good deals and crazy odds but they only last a short while!
Also have good customer service, a website that is easy to use and all the sports that I bet on covered!
At times, Paddy Power offer you no other choice when it comes to betting with their unique offers and excellent customer service. Without a doubt the leading bookmaker within the marketing sphere, their daily promotions and specials offer the punter a good experience whilst betting. In the four years I've held an online account I have never once had a bad experience or strange incident with the website or its servers. Paddy Power truly leads the way in creativity and ambition, always looking for something new and different.
The bonus seems stealth therefore I dont feel I have had a bonus. It would be better if there was a bonus for losses per month paid directly as cash and withdrawable after 1x turnover. I have found such a site and if paddypower decides to do this I will be back as I have only the complaint of perms having to be done one by one, then the site and everything else is sound.